Where did you install Firefox from? Help Mozilla uncover 3rd party websites that offer problematic Firefox installation by taking part in our campaign. There will be swag, and you'll be featured in our blog if you manage to report at least 10 valid reports!

Avatar for Username

Pomoc pśepytaś

Glědajśo se wobšudy pomocy. Njenapominajomy was nigda, telefonowy numer zawołaś, SMS pósłaś abo wósobinske informacije pśeraźiś. Pšosym dajśo suspektnu aktiwitu z pomocu nastajenja „Znjewužywanje k wěsći daś“ k wěsći.

Learn More

Toś ta nitka jo se archiwěrowała. Pšosym stajśo nowe pšašanje, joli trjebaśo pomoc.

"28.0 KB of Disk Space" Will Not Clear

  • 2 wótegronje
  • 1 ma toś ten problem
  • 11 naglědow
  • Slědne wótegrono wót cor-el

ThreeDollarBill
ThreeDollarBill
more options

I regularly clear "Cookies and Site Data," but recently instead of cache going to 0 KB, it first started remaining at 3KB. It has now increased to read "Your stored cookies, site data and cache are currently using 28.0 KB of disk space." What is that 28 KB, why can I not clear it, and do I need to be concerned about it anyway? There are no websites listed in "Manage Cookies and Site Data," and clicking on "Remove All" does nothing to clear the 28KB.

I regularly clear "Cookies and Site Data," but recently instead of cache going to 0 KB, it first started remaining at 3KB. It has now increased to read "Your stored cookies, site data and cache are currently using 28.0 KB of disk space." What is that 28 KB, why can I not clear it, and do I need to be concerned about it anyway? There are no websites listed in "Manage Cookies and Site Data," and clicking on "Remove All" does nothing to clear the 28KB.

Wšykne wótegrona (2)

FredMcD
FredMcD
more options

Location of the cache/cache2 folder; Windows: *C:\Users\<user>\AppData\Local\Mozilla\Firefox\Profiles\<profile>\ Mac: ~/Library/Caches/Firefox/Profiles/ Linux: ~/.cache/mozilla/firefox/

Close Firefox. Open your file browser to the above, and remove the folder.

cor-el
cor-el
  • Moderator
  • Top 10 Contributor
more options

You can use the Local Directory button on the about:profiles page to go to the disk cache folder. Note that this might just be about some management files.