Windows 10 will reach EOS (end of support) on October 14, 2025. For more information, see this article.

Pomoc pśepytaś

Glědajśo se wobšudy pomocy. Njenapominajomy was nigda, telefonowy numer zawołaś, SMS pósłaś abo wósobinske informacije pśeraźiś. Pšosym dajśo suspektnu aktiwitu z pomocu nastajenja „Znjewužywanje k wěsći daś“ k wěsći.

Dalšne informacije

can't save screenshots in My Tools

  • 4 wótegrona
  • 1 ma toś ten problem
  • 6 naglědow
  • Slědne wótegrono wót erird

more options

Sorry to re-post this, but I had trouble getting back to my original Q and the A someone posted.

I do know how to download my shots, but I still want to be able to save them to "My Shots." Currently, when I click the Save button and then check "My Shots," I get the following message: "Looking for your shots" along with a picture of a blue cartoon character holding a magnifying glass. In the past, I had the option to download AND save shots to "My Shots."

Sorry to re-post this, but I had trouble getting back to my original Q and the A someone posted. I do know how to download my shots, but I still want to be able to save them to "My Shots." Currently, when I click the Save button and then check "My Shots," I get the following message: "Looking for your shots" along with a picture of a blue cartoon character holding a magnifying glass. In the past, I had the option to download AND save shots to "My Shots."

Wubrane rozwězanje

I think that My Shots relies on cookies, so make sure that you are allowing cookies and aren't blocking them.

I will lock the other thread if you want to continue here.

Toś to wótegrono w konteksće cytaś 👍 0

Wšykne wótegrona (4)

more options

Go to the top of any support.mozilla.org web page and press your user icon to see your Mozilla profile. Including your questions and answers.

https://support.mozilla.org/questions/1197629 is the link you are looking for.

There is a response waiting for you.

more options

I don't see a response that answers my question, which is how to save a screenshot to "My Shots." I do know how to download them, but I also want to store them in "My Shots."

more options

Wubrane rozwězanje

I think that My Shots relies on cookies, so make sure that you are allowing cookies and aren't blocking them.

I will lock the other thread if you want to continue here.

more options

It's working! i think I needed to clear my cache. In any case, thanks to all who weighed in!