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Dalšne informacije

Quota bar reads 0% yet it's actually near capacity

  • 3 wótegrona
  • 1 ma toś ten problem
  • 20 naglědow
  • Slědne wótegrono wót christ1

dalšne nastajenja

Our inbox quota bar in Thunderbird has started reading 0% regardless of its actual status. Through our hosting we get warnings when it's at 90% and so we know it's actually around this mark a lot of the time. In the inbox folder properties under "General Information" it manages to flag up 92MB of data via IMAP but under "Quota" the Quota Root is listed as "cPanel account", and 0%.

Our inbox quota bar in Thunderbird has started reading 0% regardless of its actual status. Through our hosting we get warnings when it's at 90% and so we know it's actually around this mark a lot of the time. In the inbox folder properties under "General Information" it manages to flag up 92MB of data via IMAP but under "Quota" the Quota Root is listed as "cPanel account", and 0%.

Wšykne wótegrona (3)

dalšne nastajenja

Can you post a screenshot? https://support.mozilla.org/kb/how-do-i-create-screenshot-my-problem

Did you install an extension to show quota information?

If in doubt, use the quota information provided by the server.

dalšne nastajenja

Sure, here's a screenshot. Yes, it's an extension:

dalšne nastajenja

When the quota information as per your screenshot is provided by an extension you'd need to contact the extension author. As said before, if in doubt, use the information provided by the server.