Windows 10 reached EOS (end of support) on October 14, 2025. If you are on Windows 10, see this article.

Avatar for Username

Pomoc pśepytaś

Glědajśo se wobšudy pomocy. Njenapominajomy was nigda, telefonowy numer zawołaś, SMS pósłaś abo wósobinske informacije pśeraźiś. Pšosym dajśo suspektnu aktiwitu z pomocu nastajenja „Znjewužywanje k wěsći daś“ k wěsći.

Dalšne informacije
Toś ta nitka jo se archiwěrowała. Pšosym stajśo nowe pšašanje, joli trjebaśo pomoc.
Archiwěrowany

I have lost my inbox display and cannot find way to restore.

Thunderbird Rozwězanje problemow
christ1 wótegronjony
Sausagemaker
Sausagemaker

The inbox disappeared while I was deleting old emails in inbox. I received message saying exe had moved or been altered and since then I have been unable to restore inbox and messages.

The inbox disappeared while I was deleting old emails in inbox. I received message saying exe had moved or been altered and since then I have been unable to restore inbox and messages.

Wšykne wótegrona (5)

christ1
christ1
  • Top 25 Contributor
  • Moderator
I received message saying exe had moved or been altered

Please provide the exact error message.

Also post a screenshot of your folder pane. http://support.mozilla.org/en-US/kb/how-do-i-create-screenshot-my-problem

Sausagemaker
Sausagemaker Pšašaŕ

Hi Christ1, Nothing is showing up on the left hand side of my screen. I can write, send and I can access my address book but cannot view any incoming or outgoing mail past or current. Screen shot attached. Tony

christ1
christ1
  • Top 25 Contributor
  • Moderator

Start Thunderbird in safe mode. https://support.mozilla.org/en-US/kb/safe-mode-thunderbird Uninstall Lightning via the Add-Ons Manager. Restart Thunderbird. Re-install Lightning in case it's needed.

Sausagemaker
Sausagemaker Pšašaŕ

I did everything you suggested but still cannot access inbox/sent/draft box etc i.e. nothing showing on left. Please fix or I will be moving to another server.

christ1
christ1
  • Top 25 Contributor
  • Moderator

Please post your Troubleshooting Information. At the top right of the Thunderbird window, click the menu button , then select Help > Troubleshooting Information. Press the Copy text to clipboard button and paste the information into your reply.