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How do I back up a One Touch Fire C?

  • 2 wótegronje
  • 3 maju toś ten problem
  • 6 naglědow
  • Slědne wótegrono wót Ralph Daub

feklee
feklee
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As the screen of my Keon is shattered, I just got a One Touch Fire C. For migrating some data, I first want to back up the current system. However, that's not possible: 

   $ cd B2G-flash-tool
   $ ./backup_restore_profile.sh -b -p ~/tmp-backup/2015-02-18+00_Fire_C/
   [...]
   remote object '/data/b2g/mozilla' does not exist
   $ adb shell
   shell@msm8610:/ $ cd /data/b2g
   /system/bin/sh: cd: /data/b2g: Permission denied

Does the device need to be rooted to run a backup? How do I root it?

I found some information concerning rooting a Fire C, but that looks like it is for Android: http://www.how-to-root.club/mp3-0/alcatel-fire-c-6138.html

To be honest, if it is not possible to back up the phone, then it's basically useless to me.

As the screen of my Keon is shattered, I just got a One Touch Fire C. For migrating some data, I first want to back up the current system. However, that's not possible: $ cd B2G-flash-tool $ ./backup_restore_profile.sh -b -p ~/tmp-backup/2015-02-18+00_Fire_C/ [...] remote object '/data/b2g/mozilla' does not exist $ adb shell shell@msm8610:/ $ cd /data/b2g /system/bin/sh: cd: /data/b2g: Permission denied <i>Does the device need to be rooted to run a backup? How do I root it?</i> I found some information concerning rooting a Fire C, but that looks like it is for Android: http://www.how-to-root.club/mp3-0/alcatel-fire-c-6138.html To be honest, if it is not possible to back up the phone, then it's basically useless to me.

Wót feklee změnjony

Wšykne wótegrona (2)

feklee
feklee Pšašaŕ
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What I found out so far is that one can switch the device into special modes while turning it on:

  1. Press Volume down + Power for ca. 5 seconds: The phone's screen gets stuck showing "One Touch Fire C". Using a USB cable, you can access the device in fastboot mode.
  1. Press Volume up + Power for a little over 5 seconds: The phone's screen shows a "System revocery" menu.
Ralph Daub
Ralph Daub
  • Locale Leader
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Hi feklee,

I understand that you are having trouble running the backup script due to the factory permissions on your Alcatel OneTouch Fire C.

Unfortunately, I am not aware of any available means of rooting that specific device.

I am contacting the B2G Mailing List as well as our Technical Account Managers from Alcatel to check if there is a workaround available. Here is the thread for the discussion:

In the meantime, I would also advise that you contact Alcatel, who is responsible for the specific Firefox OS build included in your device. They may be able to provide you with a solution.

- Ralph