Wersije pśirownaś
I forgot my Mozilla account password and I can't sign in to Mozilla VPN
Wersija 248772:
Wersija 248772 wót wužywarja Fabi.L
Wersija 248816:
Wersija 248816 wót wužywarja Mozinet
Klucowe słowa:
Zespominanje pytańskich wuslědkow:
If you forgot the password you use to log in to Mozilla VPN, reset it to a new one, then log in to Mozilla VPN with your new password.
If you forgot the password you use to log in to Mozilla VPN, reset it to a new one, then log in to Mozilla VPN with your new password.
Wopśimjeśe:
If you forgot the password you use to log in to Mozilla VPN, reset it to a new one, then log in to Mozilla VPN with your new password.
{warning}Your other devices will stop synchronizing after resetting your password, and you may lose some of your synced browsing information (unless you [[Reset your Firefox Account password with Recovery Keys| reset your account with recovery keys]]). We will be able to recover your payment information but not your browsing information, bookmarks, and logins.{/warning}
#Open Mozilla VPN and click (or tap) {menu Already a subscriber}.
#Enter your email address in the email field and click (or tap) '''Continue'''.
#Click (or tap) '''Forgot your password''' in the next screen.
#Your browser will open, and you will be taken to Firefox accounts to reset your password.
#Enter the email address associated with your account in the password reset screen and click (or tap) '''Begin reset'''.
#You’ll receive a password reset email in your inbox with a link to create a new password.
=I’m still unable to log in to Firefox accounts=
If you're still having issues to log in, contact us directly:
#Open Mozilla VPN.
#Click (or tap) {menu Get help} at the top right corner of the application.
#Click (or tap) {menu Contact Support}.
#Enter your email address and details about your issue.
#When complete, click (or tap) ''submit''.
If you forgot the password you use to log in to Mozilla VPN, reset it to a new one, then log in to Mozilla VPN with your new password.
{warning}Your other devices will stop synchronizing after resetting your password, and you may lose some of your synced browsing information (unless you [[Reset your Firefox Account password with Recovery Keys|reset your account with recovery keys]]). We will be able to recover your payment information but not your browsing information, bookmarks, and logins.{/warning}
#Open Mozilla VPN and click (or tap) {menu Already a subscriber}.
#Enter your email address in the email field and click (or tap) {button Continue}.
#Click (or tap) '''Forgot your password''' in the next screen.
#Your browser will open with a Firefox accounts page to reset your password.
#Enter the email address associated with your account in the password reset screen and click (or tap) {button Begin reset}.
#You’ll receive a password reset email in your inbox with a link to create a new password.
=I’m still unable to log in to Firefox accounts=
If you're still having issues to log in, contact us directly:
#Open Mozilla VPN.
#Click (or tap) {menu Get help} at the top right corner of the application.
#Click (or tap) {menu Contact Support}.
#Enter your email address and details about your issue.
#When complete, click (or tap) {button Submit}.