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I forgot my Mozilla account password and I can't sign in to Mozilla VPN
Wersija 247734:
Wersija 247734 wót wužywarja Artist
Wersija 248766:
Wersija 248766 wót wužywarja Fabi.L
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If you forgot the password you use to log in to Mozilla VPN, reset it to a new one, then log in to Mozilla VPN with your new password.
If you forgot the password you use to log in to Mozilla VPN, reset it to a new one, then log in to Mozilla VPN with your new password.
Wopśimjeśe:
If you forgot the password you use to log in to Mozilla VPN, reset it to a new one, then log in to Mozilla VPN with your new password.
{warning}Your other devices will stop synchronizing after resetting your password, and you may lose some of your synced browsing information (unless you [[Reset your Firefox Account password with Recovery Keys| reset your account with recovery keys]]). We will be able to recover your payment information but not your browsing information, bookmarks, and logins.{/warning}
#Open Mozilla VPN and click (or tap) {menu Already a subscriber}.
#Enter your email address in the email field and click (or tap) '''Continue'''.
#Click (or tap) '''Forgot your password''' in the next screen.
#Your browser will open, and you will be taken to Firefox accounts to reset your password.
#Enter the email address associated with your account in the password reset screen and click (or tap) '''Begin reset'''.
#You’ll receive a password reset email in your inbox with a link to create a new password.
=I’m still unable to log in to Firefox accounts=
If you’re unable to log in or contact us through the '''Contact Us''' form in the VPN menu, [mailto:fxasupport@mozilla.com?subject=2FA Reset Request contact us through this link].
If you forgot the password you use to log in to Mozilla VPN, reset it to a new one, then log in to Mozilla VPN with your new password.
{warning}Your other devices will stop synchronizing after resetting your password, and you may lose some of your synced browsing information (unless you [[Reset your Firefox Account password with Recovery Keys| reset your account with recovery keys]]). We will be able to recover your payment information but not your browsing information, bookmarks, and logins.{/warning}
#Open Mozilla VPN and click (or tap) {menu Already a subscriber}.
#Enter your email address in the email field and click (or tap) '''Continue'''.
#Click (or tap) '''Forgot your password''' in the next screen.
#Your browser will open, and you will be taken to Firefox accounts to reset your password.
#Enter the email address associated with your account in the password reset screen and click (or tap) '''Begin reset'''.
#You’ll receive a password reset email in your inbox with a link to create a new password.
=I’m still unable to log in to Firefox accounts=
#Open Mozilla VPN.
#Click (or tap) {menu Get help} at the top right corner of the application.
#Click (or tap) {menu Contact Support}.
#Enter your email address and details about your issue.
#When complete, click (or tap) ''submit''.