Receive but can't send emails.

About 2 weeks ago, Thunderbird stopped sending emails. I spent a couple of hours on the phone with tech support but was unable to correct the issue. Changed all of the se… (Lesen Sie mehr)

About 2 weeks ago, Thunderbird stopped sending emails. I spent a couple of hours on the phone with tech support but was unable to correct the issue. Changed all of the settings several times, SMTP server, port, security and authentication without success. Tech support suggested using their server but that's a pain. Attached are pictures of the error messages. Thanks.


Tim

Gefragt von Tim C vor 6 Tagen

Letzte Antwort von kauffman93 vor 43 Minuten

opening Thunderbird links in an alternative browser

Hi, since I use a set of different browsers for different tasks, it would be great if there was an easy way of opening links from within thunderbird emails to your browse… (Lesen Sie mehr)

Hi, since I use a set of different browsers for different tasks, it would be great if there was an easy way of opening links from within thunderbird emails to your browser of choice. E.g. via right mouse button: Open Link in ... I use that method in other applications frequently.

Kind regards

Gefragt von Andreas vor 46 Minuten

  • Gelöst

Thunderbird updated to 115.10.1 (32-bit) and I cannot see any emails now

Thunderbird updated to 115.10.1 (32-bit) and I cannot see any emails now. I use View > Folders > All. If I run a search, TB lists the emails. Have tried opening in … (Lesen Sie mehr)

Thunderbird updated to 115.10.1 (32-bit) and I cannot see any emails now. I use View > Folders > All. If I run a search, TB lists the emails. Have tried opening in Troubleshoot mode but still same, no emails nor inboxes. Windows Security Ransomware turned off for preparing for maintenance prior to TB updating itself. How should I go about fixing issue?


Windows 11, 64 bit Addons: Cardbook, Provider for Google Calendar

Gefragt von saywellaj vor 20 Stunden

Beantwortet von saywellaj vor 1 Stunde

Can't receive or send emails

Since the 14/04/24 I can no longer receive or send any emails. I am using Windows 11 and am on a Lenova laptop and appears I have Thunderbird version 115.10.1. I have spo… (Lesen Sie mehr)

Since the 14/04/24 I can no longer receive or send any emails. I am using Windows 11 and am on a Lenova laptop and appears I have Thunderbird version 115.10.1. I have spoken to my internet provider at great length and they ending up saying that they could not help me any more and I had to contact Mozilla. When I try to receive emails I get a message saying this: Server mail.skymesh.com.au has disconnected. The server may have gone down or there may be a network problem. I am able to access my emails through my internet providers web emails also. I don't know of any more information that I can put in here so I will leave it at that and hope that someone out there can help me as I have absolutely no idea what to do next. I am not a computer person what so ever and will not be able to fix this on my own so any help will be appreciated but I will need details. Thanks in advance. Tam

Gefragt von Tamara Dudgeon vor 1 Stunde

recover a profile

I have tried to restore a backup made with Mozbackup. This was a bad idea. I now have 2 profiles xxxdefault-beta and yyy.default. So I asked Tbird to install from yyy.def… (Lesen Sie mehr)

I have tried to restore a backup made with Mozbackup. This was a bad idea. I now have 2 profiles xxxdefault-beta and yyy.default. So I asked Tbird to install from yyy.default where i've got my recent emails and it tried to import without success. I humbly ask for some options. Can I merge 2 profiles ie copy them into one profie folder? Can I hide/rename the profiles then delete Tbird and install anew? I promise on my grandmothers skateboard I will never use Mozbackup again, + . As an aside in appdata,local,tbird,profiles,yyy.default,cache2 there's a whole bunch of alphacoded files. what do these do?

Ta.

Gefragt von peter.koz vor 1 Stunde

New Messages Appear at End of Email List despite descending order

I have my email account set with the order being descending date of arrival and the messages are unthreaded. However, every time I get a new message in the account, it a… (Lesen Sie mehr)

I have my email account set with the order being descending date of arrival and the messages are unthreaded.

However, every time I get a new message in the account, it appears at the bottom of the list of messages. I only made one change to my email in Thunderbird when this started happening. Prior to me setting up a filter to search for amazon.com messages and direct them to a separate folder, the messages all appeared on top, in the correct date order. After, they appear on the bottom, even if I change to another folder or different email address and come back, the message is still at the bottom.

It is like when you have a folder open in Windows browser and then you save or modify files in that window, they reappear on the bottom.

Closing the program (like if you close a window) and reopening it causes the new message to appear where it should be. However, that is a substantial inconvenience. I have Thunderbird monitoring nine other e-mail accounts at present. None of them have a message filter. All of them show the email at the top of the page. New messages to my primary account appear at the bottom of the page even when I have Thunderbird showing the inbox of one of the other email accounts.

Using Windows 10, Thunderbird 115.10.1 (64-bit).

Any assistance would be appreciated.

Gefragt von kauffman93 vor 1 Stunde

Thunderbird 115.10.1 Inbox

Hi, Just updated to TB 115.10.1 and right on update it now fails to show the most recent emails in the inbox, They are there as I can scroll up to them but it no longer … (Lesen Sie mehr)

Hi,

Just updated to TB 115.10.1 and right on update it now fails to show the most recent emails in the inbox, They are there as I can scroll up to them but it no longer does that on it's own when opening and downloading the latest.

Any suggestions to get it back to normal operating condition?

Gefragt von tmod700 vor 2 Tagen

Letzte Antwort von Wayne Mery vor 2 Stunden

Setting up Gmail or Yahoo mail, selected with OAuth2, but cannot see the authentication window pop up.

I am struggling with Gmail and Yahoo mail account in TB these few days. I hit almost the same errors from both. I generated app password for Yahoo mail, and put it in whe… (Lesen Sie mehr)

I am struggling with Gmail and Yahoo mail account in TB these few days. I hit almost the same errors from both. I generated app password for Yahoo mail, and put it in when setting up new account. For connection security: SSL/TLS For authentication method: tried with Normal password, Encrypted password, and OAuth2 However, I am seeing the expected authentication window pop up when trying the OAuth2. For all three authentication method: errors are always the same --- unable to connect to your IMAP server. I've followed another instruction to change maximum number of server connections to cache into 1 or 10. Error messages were the same imap one. So, what should I do/try for next?

Gefragt von Kin Zhang vor 1 Tag

Letzte Antwort von Kin Zhang vor 5 Stunden

Thunderbird Disctionary: Accidentally added a misspelled word to the dictionary. Can I delete it?

I accidentally added a misspelled word to the Thunderbird dictionary. Its a medical term and I really don't want to accidentally included the misspelled word in future e… (Lesen Sie mehr)

I accidentally added a misspelled word to the Thunderbird dictionary.

Its a medical term and I really don't want to accidentally included the misspelled word in future emails.

Is there a way I can removed the word?

Thanking you in advance of your answer.

Gefragt von Grant vor 8 Stunden

Letzte Antwort von sfhowes vor 5 Stunden

Mail bar missing

I recently purchased a new laptop and needed to migrate my old Thunderbird profiles. This is what I did: 1. Backed up profiles from old laptop 2. downloaded and installed… (Lesen Sie mehr)

I recently purchased a new laptop and needed to migrate my old Thunderbird profiles. This is what I did: 1. Backed up profiles from old laptop 2. downloaded and installed latest version of Thunderbird on new laptop 3. coped profiles into \roaming directory 4. tested and successfully received emails and viewed all old emails.

The problem is that the Mail toolbar is nowhere to be found. Also, the calendar is missing. I tried right clicking on empty space and it only showed "menu bar" as an option. Attachment shows nothing in the toolbars option of View dropdown.

Gefragt von m_nowak vor 5 Stunden

Looking to get e-mails with DKIM=fail marked as JUNK

I am getting about 50 phishing e-mails a day. They are as obvious as can be, but becoming a pain in the ass to mark as junk. None of the sending e-mail addresses are re… (Lesen Sie mehr)

I am getting about 50 phishing e-mails a day. They are as obvious as can be, but becoming a pain in the ass to mark as junk. None of the sending e-mail addresses are real and they all wind up with DKIM=fail. I am not finding a solution I am happy with, having considered 1. a Thunderbird add-in that checks DKIM - it has mixed reviews, and I have some clients whose e-mail systems do not respond to DKIM verification 2. SpamAssassin - not quite sure what this does, and I really do not to add another layer 3. I have enabled - in Thunderbird's Account setting and elsewhere - junk filtering, but it shows no signs of being successfully trained despite having manually marked hundreds of phishing e-mails as Junk. 4. I do not see how to create a filter to catch these (I am assuming looking for DKIM=fail in "body" would fail as "body" refers to rendered e-mail contents, not the raw format.

Help would be appreciated. Jonathan

Gefragt von JonathanWexler vor 6 Stunden

cannot sign into thunderbird after cox comm. changed their server to yahoo.com

I have cox comm. for internet and emails, they just changed their server to yahoo.com. Now I cannot sign into thunderbird to send or receive emails. … (Lesen Sie mehr)

I have cox comm. for internet and emails, they just changed their server to yahoo.com. Now I cannot sign into thunderbird to send or receive emails.

Gefragt von nancy.fagan vor 8 Stunden

Letzte Antwort von jscher2000 - Support Volunteer vor 6 Stunden

Thunderbird Events

When send a calendar event to an Attendee list I get an email notification if they've accepted or declined but I cannot see the status in the actual event. I also cannot … (Lesen Sie mehr)

When send a calendar event to an Attendee list I get an email notification if they've accepted or declined but I cannot see the status in the actual event. I also cannot manually update the attendee status. I should be able to see attendee status in the event shouldn't I?

Using Thunderbird 115.10.1 on Ubuntu

Gefragt von carl2101 vor 6 Stunden

Can't send emails

Thunderbird suddenly stopped sending Emails. This message appears: "Sending of the message failed. An error occurred while sending mail: Outgoing server (SMTP) error. … (Lesen Sie mehr)

Thunderbird suddenly stopped sending Emails. This message appears: "Sending of the message failed. An error occurred while sending mail: Outgoing server (SMTP) error. The server responded: csmtp3-prd-nl1-vmo.edge.unified.services csmtp3-prd-nl1-vmo.edge.unified.services Virgin Media has blocked your connecting IP 82.33.148.41 Too many bad emails have been sent. Visit https://netreport.virginmedia.com/netreport Section: Email Sending Errors to request delisting."

I have visited the web site, sent the report, and rung VM, to no avail. Window 10. Thunderbird v115.10.1. SMTP: Blueyonder smtp.blueyonder.co.uk Port 25 Authentication method: Password, transmitted insecurely Connection Security: None AVG anti-virus. I have used Therbird for 20+ years. Can you help?

Gefragt von kenr4 vor 2 Tagen

Letzte Antwort von kenr4 vor 7 Stunden

No prefs.js file

I am using the current version of Thunderbird, I have been noticing for awhile now that changes I make to my profiles (adding new email accounts or changing smtp servers)… (Lesen Sie mehr)

I am using the current version of Thunderbird, I have been noticing for awhile now that changes I make to my profiles (adding new email accounts or changing smtp servers) are not being saved. In looking at my profile folder. I noticed several prefs-xx.js file but no prefs.js file. The last pref-xx file I have is from 2022 and it stopped at prefs-32. My question where did the prefs.js file go and how do I get it back.

Thanks Dan

Gefragt von dsheehantr vor 3 Wochen

Letzte Antwort von dsheehantr vor 8 Stunden

Password verification

Whenever I open my Thunderbird email application .. its constantly asking me to re enter all the passwords for the email accounts I have within the app .. I even select t… (Lesen Sie mehr)

Whenever I open my Thunderbird email application .. its constantly asking me to re enter all the passwords for the email accounts I have within the app .. I even select to save the password but its constantly asking me to enter it than i enter it and a minute later again it loses sync with the server and i have to re enter it again and again for each email I have linked within the app

Gefragt von D G vor 8 Stunden

Thunderbird 115.10.1 - How to set same folder view for Folders and Sub-folders

Hi Got an earlier version of Thunderbird at home (and sorted fine) but I'm trying to sort the view for folders and sub-folders to be all the same on my work PC i.e Sort … (Lesen Sie mehr)

Hi

Got an earlier version of Thunderbird at home (and sorted fine) but I'm trying to sort the view for folders and sub-folders to be all the same on my work PC i.e Sort By: Date, descending & unthreaded.

Apart from going through every folder/sub-folder, is there a quick way to set this in version 115.10.1 ?

Looked at online help/videos but they refer to older versions.

Gefragt von Woodnome vor 19 Stunden

Letzte Antwort von Craig McIntosh vor 8 Stunden

TB v. 115.3.2

1. Often TB won't show new message, it'll list a number of new message, maybe I can actually scroll down & view a few of them, but quite often, I'll try to scroll do… (Lesen Sie mehr)

1. Often TB won't show new message, it'll list a number of new message, maybe I can actually scroll down & view a few of them, but quite often, I'll try to scroll down and can't see that new message that TB indicates exists. Or I have to click on an old message, then try again, click on another message I've already viewed then scroll down to where the new message is. This morning, tried both several times, still couldn't see the new message that TB insists is there.

2. At one time, when you opened TB, you were automatically taken to the end of all the messages in your inbox or if you fllter emails to folders, to the end of messages in that particular folder. No more, you have to scroll down to the end. Why? It's a waste of time for me to do that and as far as I know, TB places no limit on the number of emails in an inbox so . . . why was that changed? Because it was user friendly?

In my search I noticed that there was one TB user who was so upset he/she/they wanted to return to v. 102. I wonder how many people, seeing the response, also have returned to a previous version. I know I'm really tired of getting additional bells & whistles i don't use, changes to what you see that don't help me at all, plus making using TB more of a hassle--see above. Please fix the above problems. If it's not fixed in the next upgrade--which I'm hesitant to install given the result of the last few upgrades that introduced the above hassles--then I'll probably go back to an older version too.

Gefragt von azure vor 1 Monat

Letzte Antwort von azure vor 9 Stunden

Thunderbird does not receive mails - change of mail authentification root cause?

dear fellow users of thunderbird, is anyone experiencing the same problem? I can send mails using thunderbird but not receive them; For some it seems the other way rou… (Lesen Sie mehr)

dear fellow users of thunderbird, is anyone experiencing the same problem?

I can send mails using thunderbird but not receive them; For some it seems the other way round. and my ruminations as to possible root causes may be way off I have two external mail accounts, one is just forwarding to the next and that was the address the inbox of which I presumed was being collected by firefox

Without having done any active change: For some time TB seems to not have passed on mails from my alternative mail account. I cannot seem to find the previously functioning gmx account in my settings.

For two days now I do not receive any mails at all. Apparently I can send them, though.

I restarted the programme and tried in safe mode, to no avail.

I am a simple creature, please advise or enquire in a manner an exhausted non-tech person may be able to follow.

Gefragt von thunderbirdtrouble vor 3 Tagen