Cogwheel location

Where is the Cogwheel on the Start page of Firefox? I want to close "Stories". My Start Page does not show it in the Top right of the page as indicated by a Help page. … (Lesen Sie mehr)

Where is the Cogwheel on the Start page of Firefox? I want to close "Stories". My Start Page does not show it in the Top right of the page as indicated by a Help page. thanks.

Gefragt von george.xp vor 7 Stunden

Letzte Antwort von Paul vor 7 Stunden

Using ChatGPT

I have been using ChatGPT for a few months with no problems on Firefox but today I am not able to enter any text in the text field where you communicate with Chat. Howeve… (Lesen Sie mehr)

I have been using ChatGPT for a few months with no problems on Firefox but today I am not able to enter any text in the text field where you communicate with Chat. However, I can turn on the microphone and then after speaking a command I can hit enter and it works. I can also switch to Chrome and it all works fine. I tried clearing my data and cash, rebooting computer but still isn't working. what's going on?

Gefragt von Jerry's FireFox vor 8 Stunden

Letzte Antwort von wirkutskijkarl vor 7 Stunden

WHERE to key security code? What Page? Heading? NOTHING on any of those pages indicate "Key security code HERE." I GVE up! I have been round & round & canNOT get a response from the email that SHOULD give this information.

WHERE to key security code? What Page? Heading? NOTHING on any of those pages indicate "Key security code HERE." I GVE up! I have been round & round & canNOT … (Lesen Sie mehr)

WHERE to key security code? What Page? Heading? NOTHING on any of those pages indicate "Key security code HERE." I GVE up! I have been round & round & canNOT get a response from the email that SHOULD give this information.

Gefragt von kathryn.Vickerman vor 8 Stunden

Letzte Antwort von Paul vor 8 Stunden

Disable Autorun

Is is possible to disable the Autorun feature for downloaded video files in Firefox? I tried the Settings, Privacy & Security, Autoplay changing the setting to Block… (Lesen Sie mehr)

Is is possible to disable the Autorun feature for downloaded video files in Firefox? I tried the Settings, Privacy & Security, Autoplay changing the setting to Block Audio & Video, but after the file downloads it still runs automatically.

Gefragt von gvratanina vor 13 Stunden

Letzte Antwort von Agent virtuel vor 10 Stunden

Login not working right

Sez Firefox private networking is no longer available. I never used that and don't now. I have Mozilla VPN. I can see my profile, why does this saved site https://acco… (Lesen Sie mehr)

Gefragt von d s vor 23 Stunden

Letzte Antwort von Paul vor 15 Stunden

about my data, history and login detais

hi firefox, today i get an update of firefox, after updating my browser my all the saved bookmarks, history and my login details are wiped out. kindly check this why is … (Lesen Sie mehr)

hi firefox, today i get an update of firefox, after updating my browser my all the saved bookmarks, history and my login details are wiped out. kindly check this why is it happened and resolve this thing. the data saved in browser is important for me, help me to recover it

Gefragt von Ravi kalia vor 21 Stunden

Letzte Antwort von Paul vor 15 Stunden

Drop Down Menu On Certain Websites Won't Work

I recently ported from chrome to firefox about 3 days ago and was tryin to access the dropdown menus on this website https://www2.gov.bc.ca/gov/content/governments/govern… (Lesen Sie mehr)

I recently ported from chrome to firefox about 3 days ago and was tryin to access the dropdown menus on this website https://www2.gov.bc.ca/gov/content/governments/government-id/bc-services-card/your-card/get-a-card

I realized it wasn't working so I turned off my adblocker (ublock origin), refreshed the site and still not working.

Also attempted to use troubleshoot mode and still does not work.

Cleared cache + cookies and used troubleshoot mode and nothing working still.

I lastly checked the website was working by opening the same link on chrome after all that and it works perfectly fine over there. Any ideas what could possibly be the issue?? I basically have a fresh install of firefox with no changed settings besides anything that might of been copied over from Chrome when firefox automatically asks you to migrate your stuff over, and used the troubleshoot mode + clearing cookies and cache

Gefragt von KoiYouu vor 23 Stunden

Letzte Antwort von jonzn4SUSE vor 15 Stunden

I am not ale to log into https://www.talktobuona.com/ It is not Warning: Potential Security Risk Ahead

I am not ale to log into https://www.talktobuona.com/ It is not Warning: Potential Security Risk Ahead How can I log into this site? … (Lesen Sie mehr)

I am not ale to log into https://www.talktobuona.com/ It is not Warning: Potential Security Risk Ahead How can I log into this site?

Gefragt von Mike Andersen vor 23 Stunden

Letzte Antwort von jonzn4SUSE vor 16 Stunden

Firefox refusing to open.

My copy of Firefox, installed on a MacBook Air, has suddenly decided not to open. When I click the icon I see a brief flicker on the screen but the application does not o… (Lesen Sie mehr)

My copy of Firefox, installed on a MacBook Air, has suddenly decided not to open. When I click the icon I see a brief flicker on the screen but the application does not open. Version is 140.0.4. Has anyone else experienced this?

Gefragt von tudogz1947 vor 1 Tag

Letzte Antwort von NoahSUMO vor 17 Stunden

Issue with Input Box on ChatGPT Using Firefox

Dear Firefox Support Team, I recently encountered a problem while using the ChatGPT platform (https://chat.openai.com) in Firefox. The issue was that I was unable to typ… (Lesen Sie mehr)

Dear Firefox Support Team,

I recently encountered a problem while using the ChatGPT platform (https://chat.openai.com) in Firefox. The issue was that I was unable to type anything into the input box ("Ask anything" field). The box would not respond to clicks or keystrokes, effectively preventing any interaction.

After switching to a different browser (e.g., Chrome), the problem disappeared, so it appears to be specific to Firefox.

Kindly look into this compatibility issue. I’m using the latest version of Firefox on [insert your operating system, e.g., Windows 10].

Thank you.

Best regards, James Tang

Gefragt von James Tang vor 22 Stunden

Letzte Antwort von mia.sedneser vor 17 Stunden

BookMarks all have disappeared

My bookmarks have all disappeared, and while I have tried to follow the instructions on the help page to restore them, nothing is working as it has been indicated that it… (Lesen Sie mehr)

My bookmarks have all disappeared, and while I have tried to follow the instructions on the help page to restore them, nothing is working as it has been indicated that it should in the help instructions. I do still have my Bookmarks tab on my tool bar. When I click on it I get a pull down menu, which does have a Manage BookMarks bar. However it is not at the bottom of my pull down menu, but at the top. When I click on the Manage BookMarks bar, instead of getting an Import and Backup Button, my pull down menu disappears, so I can not select Restore to use to get dated backups.

In the same way, I can not create new Bookmarks. When I click on Bookmark Current Tab, instead of getting the white box to enter instructions, the pull down menu disappears, just as it does when I click on Manage Bookmarks. I have never had this problem with Firefox before in all the years I have used it. I have no idea what has happened.

Gefragt von mintor2 vor 21 Stunden

Letzte Antwort von NoahSUMO vor 20 Stunden

I Lose my sync data in firefox !

Hello, I received an email from you asking me to change my Firefox password for account security reasons. When I changed it, all the data synced in Firefox with my email … (Lesen Sie mehr)

Hello, I received an email from you asking me to change my Firefox password for account security reasons. When I changed it, all the data synced in Firefox with my email was deleted. This upset me greatly because I lost important data and saved websites. Please restore the deleted data. Thank you.

Gefragt von abd3mobaraki vor 1 Monat

Letzte Antwort von jonzn4SUSE vor 23 Stunden

Unable to Use Microphone in Google Meet Despite Permissions – Works Fine in Chrome

Hello, I'm facing an issue where my microphone does not work in Google Meet when using Firefox, even though I’ve granted all necessary permissions. This problem is speci… (Lesen Sie mehr)

Hello,

I'm facing an issue where my microphone does not work in Google Meet when using Firefox, even though I’ve granted all necessary permissions. This problem is specific to Firefox, as the microphone works perfectly fine in Google Chrome.

I prefer using Firefox because of its convenient screenshot features, but this microphone issue has caused major inconvenience during important meetings.

Kindly help me resolve this issue.

Thank you.

Gefragt von shreekarab5 vor 2 Wochen

Letzte Antwort von jonzn4SUSE vor 1 Tag

"Subject: Feature Request: Option to Download PDFs as JPGs in Firefox

Dear Firefox Team, I am writing to suggest a new feature that I believe would significantly enhance the user experience in Firefox. Currently, when we encounter a PDF f… (Lesen Sie mehr)

Dear Firefox Team,

I am writing to suggest a new feature that I believe would significantly enhance the user experience in Firefox.

Currently, when we encounter a PDF file on the web, Firefox only allows us to view or download it as a PDF. It would be incredibly beneficial if, when a user clicks on a PDF link (or during the download prompt), there was an option to choose whether to download the file as a PDF or as a JPG image.

This functionality would save users a considerable amount of time and effort by eliminating the need to use third-party online converters or desktop software to transform PDFs into JPGs. This is particularly useful for extracting images or specific pages from documents for quick sharing, presentations, or website use.

I believe this feature aligns with Firefox's commitment to user convenience and efficiency. Thank you for considering this suggestion."

Gefragt von Shafiqul Islam vor 1 Tag

Letzte Antwort von jscher2000 - Support Volunteer vor 1 Tag

YouTube channel confusion for comments

I have had a google account and a YouTube Channel ([email_1]@gmail.com) for decades. I recently added a new google email ([email_2]@gmail.com) and accustomed my old YouTu… (Lesen Sie mehr)

I have had a google account and a YouTube Channel ([email_1]@gmail.com) for decades. I recently added a new google email ([email_2]@gmail.com) and accustomed my old YouTube channel for [email_1]@gmail.com with the new email, [email_2]@gmail.com. On other browsers when I comment, the old YouTube account with the new email shows up as the commentor. Today, on my new Firefox browser.I discovered that the new email had created another YouTube channel which showed up as my ID for a comment on another YouTube channel. I deleted the new YouTube channel but, when I comment with the brand new Firefox browser, the old YouTube channel I deleted shows up. How can I correct that?

https://www.xfinity.com/stream/listings/favorites no longer works - firefox 140.0.4

Connectivity to www.xfinity.com disappeared...with latest firefox 140.0.4 as near as I can tell. xfinity still works on Google Chrome and Microsoft Edge. Please fix fire… (Lesen Sie mehr)

Connectivity to www.xfinity.com disappeared...with latest firefox 140.0.4 as near as I can tell. xfinity still works on Google Chrome and Microsoft Edge. Please fix firefox browser so I don't have to go to chrome or edge. thanks!

Gefragt von Craig Burgi vor 1 Tag

Letzte Antwort von jscher2000 - Support Volunteer vor 1 Tag

Cookies and Site Data

Why is "Delete cookies and Site Data when Firefox is closed" checked and grayed out for me? Everytime I open the FF browser I have to relog into everything, I didn't cha… (Lesen Sie mehr)

Why is "Delete cookies and Site Data when Firefox is closed" checked and grayed out for me?

Everytime I open the FF browser I have to relog into everything, I didn't change any settings either, it just started doing this....

Gefragt von I.M. Fishpinger vor 1 Tag

Letzte Antwort von jscher2000 - Support Volunteer vor 1 Tag