
My Firefox will not search for websites
My Firefox will not search for websites etc. I put in a parameter and it will not do anything. When I use anything else (such as Yahoo! search) it works fine. I type in a word/website/name etc. into the search box on Firefox and nothing happens. I have tried uninstalling and reinstalling Firefox and still it won't work.
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hello adrian, does it work when you install the search reset addon (and restart firefox afterwards)?
No. I have just installed the addon you suggested. Absolutely nothing happens.
yes, the addon will have no visible impact - it will install, revert some settings and then uninstall again. however does it make any difference when you restart the browser once now?
otherwise could you go to firefox > help > troubleshooting information, copy the contents of that page and paste them here into a reply on the forum? this might give us a clue what is going on...
I have just restarted Firefox as suggested. Now nothing happens at all! I am clicking on the tool bar at the bottom of the page and I can't even see what addons I have. Firefox has completely frozen-I can't do anything at all. I have to go onto another browser (that isn't installed) such as Google, to get anywhere. If this carries on, I will have to uninstall Firefox and go for another browser. I regularly get spam and I type in the IP address to see where the spam originated-but when I type the IP adress, Firefox will not repsond.
I will have to do as you suggest tommorow. The time is 2200 British Summer Time at my location and I do the day shift at work. I am up around 0500 to get to work. Thank you for your help and I will tty again.
A few notes for the morning:
(1) If you used the Reset Firefox feature, a folder will have appeared on your desktop named Old Firefox Data. Please retain that folder so you can revert your Reset if needed.
(2) I don't know why you would intentionally open the IP addresses of servers that have demonstrated their untrustworthiness by relaying spam to you. If you want to find out who controls a server, you can look it up on one of the regional registries for IP addresses:
- RIPE (for Europe): http://www.ripe.net/ (RIPE Database search box mid-page)
- ARIN (for North America): https://www.arin.net/ (Search WHOIS upper right)
- APNIC (for Asia): http://www.apnic.net/ (Whois Search to the right of the image)
I don't know how to use the Reset Firefox feature. I have uninstalled and reinstalled Firefox as was suggested but this has not rectified the situation. If I put in a search parameter in the search box which is displayed on the Firefox homescreen, nothing happens. I don't open spam emails-all I do is look at the message source to find the IP address. I then enter the IP address in the search box on Firefox...but I can't as nothing happens. I then use another browser to find out where thespam came from. Pleaser advise as to how I can use the Reset Firefox feature. Time of message 2053 BST.
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close all open firefox windows, then press the shift key while you launch firefox again. this way you should get a dialog which offers to reset firefox.