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why does the latest version of firefox crash on my windows 7 64 bit system? in English

Firefox
gcardeza antwortete vor 14 Jahren
gcardeza
gcardeza

I've used Firefox forever, swear by it. The past few times I've installed the latest version, my computer comes to a SLOW crawl and CRASHES repeatably. I uninstall and re-install 3.6.24 and every thing works fine. I constantly get reminders that I'm using the older version and to update. I refuse to because it turns my system into a glorified paper weight. Any idea why this might happen?

I've used Firefox forever, swear by it. The past few times I've installed the latest version, my computer comes to a SLOW crawl and CRASHES repeatably. I uninstall and re-install 3.6.24 and every thing works fine. I constantly get reminders that I'm using the older version and to update. I refuse to because it turns my system into a glorified paper weight. Any idea why this might happen?

Alle Antworten (2)

knorretje
knorretje

When you send Mozilla a crash report it just puts it in a giant database. We have no way of looking it up without the Report ID. I have no idea what is wrong without looking up the crash report. Please get the Report ID of your latest crash report.
See https://support.mozilla.com/en-US/kb/Firefox%20crashes http://support.mozilla.com/en-US/kb/latest-firefox-issues

gcardeza
gcardeza Fragesteller

Sorry I didn't get a crash report. My computer would just come to a complete stand still. No reports, nothing. I've installed it at lease three times now, and each time it does the same thing. I have to do a hard reboot, uninstall and re-install the 3.6.24 version and it works fine. I posted the question to see if anyone else has experience the same problems. I could try it again to see if I get a crash report. I would have to do this over the weekend as I use this computer for my business.

I appreciate your response and sorry I didn't have a report for you. I'll keep you informed as to what takes place when I try to re-install.

Thanks again