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Email attached file extension ashx instead of doc or docx

Firefox
mluna antwortete vor 14 Jahren
lwsmith1
lwsmith1

The email attachments are Word documents -- doc or docx. When the download box appears the document is labeled as attachment.ashx instead of the document name with the docx ending. Must then browse through the program files to Microsoft office to properly open the file. The original file name is lost.

The email attachments are Word documents -- doc or docx. When the download box appears the document is labeled as attachment.ashx instead of the document name with the docx ending. Must then browse through the program files to Microsoft office to properly open the file. The original file name is lost.

Alle Antworten (1)

mluna
mluna

Hi,

I'm sorry you are having this problem, here is another post about the same problem, where the cause of the problem is described: https://support.mozilla.com/en-US/questions/894442

A bug has been filed to track resolution of the issue here, because a true fix isn't yet available: https://bugzilla.mozilla.org/show_bug.cgi?id=703015

I apologize for the inconvenience.

Regards,

Michelle