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A SSL bug with the Firefox 6.0.1

Firefox
focusireland beantwortet
focusireland
focusireland

I just upgraded to Firefox 6.0.1 and Firefox now says that the website https://www.focusireland.ie is not trusted because because no issuer chain was provided. There is no problem with the SSL Cert (you can check the site URL here - http://www.digicert.com/help/) so why has this error suddenly shown up? I have made no changes to the site and the Cert is valid for another year. It used to work perfectly with no error message but now it shows the error. I know that I can make an exception on my browser but this makes the site look unsecure for any other users. It is a major problem as this site is for a large Registered Irish Charity and it will have a big impact on donations.

This site works perfectly on all other browsers.

Any help would be greatly appreciated.


Thank You!

I just upgraded to Firefox 6.0.1 and Firefox now says that the website https://www.focusireland.ie is not trusted because because no issuer chain was provided. There is no problem with the SSL Cert (you can check the site URL here - http://www.digicert.com/help/) so why has this error suddenly shown up? I have made no changes to the site and the Cert is valid for another year. It used to work perfectly with no error message but now it shows the error. I know that I can make an exception on my browser but this makes the site look unsecure for any other users. It is a major problem as this site is for a large Registered Irish Charity and it will have a big impact on donations. This site works perfectly on all other browsers. Any help would be greatly appreciated. Thank You!

Alle Antworten (2)

cor-el
cor-el
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Ausgewählte Lösung

The server doesn't send a required intermediate certificate (COMODO High-Assurance Secure Server CA).

You can test the certificate chain via a site like this:

You need to install all intermediate certificates on a server to make it work properly with all browsers.

focusireland
focusireland Fragesteller

Thank you for your quick response! I will look into that and let you know how it goes.

Thanks again!!!!