Windows 10 reached EOS (end of support) on October 14, 2025. If you are on Windows 10, see this article.

Avatar for Username

Hilfe durchsuchen

Vorsicht vor Support-Betrug: Wir fordern Sie niemals auf, eine Telefonnummer anzurufen, eine SMS an eine Telefonnummer zu senden oder persönliche Daten preiszugeben. Bitte melden Sie verdächtige Aktivitäten über die Funktion „Missbrauch melden“.

Weitere Informationen
Offen

possible virus?

Firefox für Android Undefiniert
Paul antwortete vor 1 Monat
Les
Les

Okay, so, I just factory reset my phone because I thought I had a virus. Why? Because Firefox once or twice opened itself onto a website while I was playing a game and it had "there is a third party app on your phone that may be accessing your bank details" with an ignore and scan button below it. Now, I have paranoia and was having an episode during one of these and accidentally clicked the scan button, so I decided this is probably some sort of virus or something that's doing this, because Firefox shouldn't be the one telling me this, right? I'm correct there, right?? Anyways, it has once again happened since I factory reset my phone, so is this connected to my account? I just reset it yesterday and I don't think there's any chance I went to a suspicious site in that time. Is it possibly my ESim? Do I need to do something about that? Do I need to contact google about my pixel acting weird? What can I do so I can stop this issue so it doesn't cause any more paranoia?

Okay, so, I just factory reset my phone because I thought I had a virus. Why? Because Firefox once or twice opened itself onto a website while I was playing a game and it had "there is a third party app on your phone that may be accessing your bank details" with an ignore and scan button below it. Now, I have paranoia and was having an episode during one of these and accidentally clicked the scan button, so I decided this is probably some sort of virus or something that's doing this, because Firefox shouldn't be the one telling me this, right? I'm correct there, right?? Anyways, it has once again happened since I factory reset my phone, so is this connected to my account? I just reset it yesterday and I don't think there's any chance I went to a suspicious site in that time. Is it possibly my ESim? Do I need to do something about that? Do I need to contact google about my pixel acting weird? What can I do so I can stop this issue so it doesn't cause any more paranoia?

Alle Antworten (3)

Paul
Paul
  • Moderator
  • In den Top 10 der Mitwirkenden

Hi Les

Clearing the browsing history in Firefox for Android often resolves this kind of issue. This support article should help:

https://support.mozilla.org/en-US/kb/clear-your-browsing-history-firefox-android

Les
Les Fragesteller

This has seemingly worked so far, thank you!! I will update if the problem continues I genuinely can't thank you enough for the amount of relief this will give me

Paul
Paul
  • Moderator
  • In den Top 10 der Mitwirkenden

Hello,

I am glad to hear that your problem has been resolved. If you haven't already, please select the answer that solves the problem. This will help other users with similar problems find the solution.

Thank you for contacting Mozilla Support.

Stellen Sie eine Frage

Sie müssen sich mit Ihrem Benutzerkonto anmelden, um auf Beiträge zu antworten. Bitte stellen Sie eine neue Frage, wenn Sie noch kein Benutzerkonto haben.