How do I start again when I have deleted Thunderbird profiles and Thunderbird will not open on a new downlaod
I was having trouble with folders in Thunderbird on my desktop which were different to my Thunderbird folders on my android phone. I deleted Thunderbird from my desktop and also the profiles. I wanted to start again, but Thunderbird will not reopen. How can I get Thunderbird to open and start over with the setup. I am enjoying Thunderbird on my phone and it has all the folders from the email server. Thank you
Moderator note: Moved from the Firefox Desktop forum to the Thunderbird Desktop forum.
Geändert am von Denys
Alle Antworten (2)
What is your operating system?
Please quote all error messages you see, in full, verbatim. Screen shots would suffice.
What do you mean by "I deleted Thunderbird from my desktop"? Do you mean you uninstalled it? How did you do so?
What specifically are you doing that makes you say that "Thunderbird will not reopen"?
I am using windows 11. I uninstalled Thunderbird from my desktop using the uninstall function under Settings Apps. I also deleted the profile files from the folder by going through File Explorer. I was trying to create a clean slate as I had uninstalled Thunderbird and reinstalled only to have the same folder problem. I have reinstalled Thunderbird now but when I go to open it I get the message "Your Thunderbird profile cannot be loaded. It may be missing or inaccessible". Is there anyway forward?
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