Windows 10 reached EOS (end of support) on October 14, 2025. If you are on Windows 10, see this article.

Avatar for Username

Hilfe durchsuchen

Vorsicht vor Support-Betrug: Wir fordern Sie niemals auf, eine Telefonnummer anzurufen, eine SMS an eine Telefonnummer zu senden oder persönliche Daten preiszugeben. Bitte melden Sie verdächtige Aktivitäten über die Funktion „Missbrauch melden“.

Weitere Informationen

ID.me passkey prompt stopped working

  • 1 Antwort
  • 1 hat dieses Problem
  • 92 Aufrufe
  • Letzte Antwort von TyDraniu
  • Offen

romansam44
romansam44

Have been using the the mobile Firefox app for years and have had the passkey set up a while ago for ID.me

Recently stopped working, while Chrome on same device works as intended.

Any new setting blocking the passkey that can be changed?

Have been using the the mobile Firefox app for years and have had the passkey set up a while ago for ID.me Recently stopped working, while Chrome on same device works as intended. Any new setting blocking the passkey that can be changed?

Alle Antworten (1)

TyDraniu
TyDraniu
  • Top 10 Contributor

The QA team initially attempted to reproduce the issue on a device running the February build of Android 16, but were unable to reproduce it.

After updating to the latest March Android 16 build, the issue was successfully reproduced on Firefox 148.0.1 on Google Pixel 9 Pro and Google Pixel 10 Pro devices. Confirming that the login fails on both google.com and https://www.passkeys.io/

It is worth mentioning that the issue was not reproduced on the Google Pixel 10 with the latest Android version, suggesting that only the Pro models may be affected.

We're going to fix it in the next release.

Stellen Sie eine Frage

Sie müssen sich mit Ihrem Benutzerkonto anmelden, um auf Beiträge zu antworten. Bitte stellen Sie eine neue Frage, wenn Sie noch kein Benutzerkonto haben.