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Can't reinstall Thunderbird

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Terry
Terry

Thunderbird kept crashing, so I tried reinstalling. When I did, I was told to agree to an upgrade. I did. But now, it can't configure my account, and I've lost everything. Using a Windows 11 PC desktop. Everything was working fine until a couple of days ago when trying to send messages ended up crashing Thunderbird if I used the enter key.

Thunderbird kept crashing, so I tried reinstalling. When I did, I was told to agree to an upgrade. I did. But now, it can't configure my account, and I've lost everything. Using a Windows 11 PC desktop. Everything was working fine until a couple of days ago when trying to send messages ended up crashing Thunderbird if I used the enter key.

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Matt
Matt
  • Top 25 Contributor

Crashing, so you will be able to post crash ids for those crashes.

See https://support.mozilla.org/en-US/kb/mozilla-crash-reporter-tb#w_viewing-reports-outside-of-thunderbird

Terry
Terry Fragesteller

Thanks - I was able to get Thunderbird back but my Local Folders aren't showing. Is there a way to get them back, as they have a LOT of critical emails.

Thanks

Off Roblox
Off Roblox

I have a same issue...