Where did you install Firefox from? Help Mozilla uncover 3rd party websites that offer problematic Firefox installation by taking part in our campaign. There will be swag, and you'll be featured in our blog if you manage to report at least 10 valid reports!

Hilfe durchsuchen

Vorsicht vor Support-Betrug: Wir fordern Sie niemals auf, eine Telefonnummer anzurufen, eine SMS an eine Telefonnummer zu senden oder persönliche Daten preiszugeben. Bitte melden Sie verdächtige Aktivitäten über die Funktion „Missbrauch melden“.

Learn More

crash

  • 3 Antworten
  • 0 haben dieses Problem
  • 9 Aufrufe
  • Letzte Antwort von techguy150

more options

always crash and too slow my browser please solve my problem.

always crash and too slow my browser please solve my problem.

Alle Antworten (3)

more options

Please follow the steps below to provide us crash IDs to help us learn more about your crash.

The crash report is several pages of data. We need the report numbers to see the whole report.

  1. Enter about:crashes in the Firefox address bar and press Enter. A list of Submitted/Unsubmitted Crash Reports will appear, similar to the one shown below.
  2. Copy the 5 most recent Submitted Report IDs that start with bp- and then go back to your forum question and paste those IDs into the "Post a Reply" box.

Note: If a recent Report ID does not start with bp- click on it to submit the report.

(Please don't take a screenshot of your crashes, just copy and paste the IDs. The below image is just an example of what your Firefox screen should look like.)

Fx64Beta-aboutcrashes-unsubmitted

Thank you for your help!

More information and further troubleshooting steps can be found in the Troubleshoot Firefox crashes (closing or quitting unexpectedly) article.

more options

I Am already Refresh Browser but Browser lacking and to slow.

more options

Update your software. Update Firefox. Update Windows. Check for viruses or spyware. Check for third-party modules. Check to see if the crash happens in Troubleshoot Mode. The crash still happens in Troubleshoot Mode. Check your hardware. Check your RAM for errors. Get help fixing this crash.

Hope this helps.