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Firefox askes to save passwords, but passwords are NOT saved

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When I enter a password, Firefox asks if I want to save the password, I select yes, but it NEVER saves them.

Under Privacy and Security, I have checked the box to "Ask to Save Logins and Passwords for Websites".

Under Saved Logins, there are no saved logins/passwords.

When I enter a password, Firefox asks if I want to save the password, I select yes, but it NEVER saves them. Under Privacy and Security, I have checked the box to "Ask to Save Logins and Passwords for Websites". Under Saved Logins, there are no saved logins/passwords.

Ausgewählte Lösung

You can still try to reset the files that are used for storing the passwords like I posted above. The question I asked above is merely to ensure whether you were using these feature because they can affect issues with the passwords.

Did you ever used the Password Manager to store passwords in Firefox?

Did you ever use or are you sharing the same profile folder with other Firefox releases since you appear to be using a beta version?

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Mehr Details zum System

Installierte Plugins

  • Shockwave Flash 32.0 r0

Anwendung

  • Firefox 67.0b10
  • User-Agent: Mozilla/5.0 (Macintosh; Intel Mac OS X 10.13; rv:67.0) Gecko/20100101 Firefox/67.0
  • Hilfe-URL: https://support.mozilla.org/1/firefox/67.0/Darwin/en-US/

Erweiterungen

JavaScript

  • incrementalGCEnabled: True

Grafiken

  • adapterDescription:
  • adapterDeviceID: 0x944a
  • adapterDrivers:
  • adapterRAM:
  • adapterVendorID: 0x1002
  • contentUsesTiling: True
  • crashGuards: []
  • driverDate:
  • driverVersion:
  • featureLog: {u'fallbacks': [], u'features': [{u'status': u'available', u'description': u'Compositing', u'log': [{u'status': u'available', u'type': u'default'}], u'name': u'HW_COMPOSITING'}, {u'status': u'available', u'description': u'OpenGL Compositing', u'log': [{u'status': u'available', u'type': u'default'}], u'name': u'OPENGL_COMPOSITING'}, {u'status': u'opt-in', u'description': u'WebRender', u'log': [{u'status': u'opt-in', u'message': u'WebRender is an opt-in feature', u'type': u'default'}], u'name': u'WEBRENDER'}, {u'status': u'blocked', u'description': u'WebRender qualified', u'log': [{u'status': u'available', u'type': u'default'}, {u'status': u'blocked', u'message': u'No qualified hardware', u'type': u'env'}], u'name': u'WEBRENDER_QUALIFIED'}, {u'status': u'available', u'description': u'Off Main Thread Painting', u'log': [{u'status': u'available', u'type': u'default'}], u'name': u'OMTP'}]}
  • info: {u'TileHeight': 1024, u'ApzWheelInput': 1, u'ApzDragInput': 1, u'ApzKeyboardInput': 1, u'ApzAutoscrollInput': 1, u'AzureFallbackCanvasBackend': u'none', u'TileWidth': 1024, u'AzureCanvasBackend': u'skia', u'AzureContentBackend': u'skia'}
  • lowEndMachine: False
  • numAcceleratedWindows: 1
  • numTotalWindows: 1
  • offMainThreadPaintEnabled: True
  • offMainThreadPaintWorkerCount: 4
  • targetFrameRate: 60
  • usesTiling: True
  • webgl1DriverExtensions: GL_ARB_blend_func_extended GL_ARB_draw_buffers_blend GL_ARB_ES2_compatibility GL_ARB_explicit_attrib_location GL_ARB_instanced_arrays GL_ARB_internalformat_query GL_ARB_occlusion_query2 GL_ARB_sampler_objects GL_ARB_separate_shader_objects GL_ARB_shader_bit_encoding GL_ARB_shading_language_include GL_ARB_texture_buffer_object_rgb32 GL_ARB_texture_rgb10_a2ui GL_ARB_texture_storage GL_ARB_texture_swizzle GL_ARB_timer_query GL_ARB_vertex_type_2_10_10_10_rev GL_EXT_debug_label GL_EXT_debug_marker GL_EXT_texture_compression_s3tc GL_EXT_texture_filter_anisotropic GL_EXT_texture_mirror_clamp GL_EXT_texture_sRGB_decode GL_APPLE_client_storage GL_APPLE_container_object_shareable GL_APPLE_flush_render GL_APPLE_object_purgeable GL_APPLE_rgb_422 GL_APPLE_row_bytes GL_APPLE_texture_range GL_ATI_texture_mirror_once GL_NV_texture_barrier
  • webgl1Extensions: ANGLE_instanced_arrays EXT_blend_minmax EXT_color_buffer_half_float EXT_disjoint_timer_query EXT_float_blend EXT_frag_depth EXT_shader_texture_lod EXT_sRGB EXT_texture_compression_rgtc EXT_texture_filter_anisotropic OES_element_index_uint OES_standard_derivatives OES_texture_float OES_texture_float_linear OES_texture_half_float OES_texture_half_float_linear OES_vertex_array_object WEBGL_color_buffer_float WEBGL_compressed_texture_s3tc WEBGL_compressed_texture_s3tc_srgb WEBGL_debug_renderer_info WEBGL_debug_shaders WEBGL_depth_texture WEBGL_draw_buffers WEBGL_lose_context
  • webgl1Renderer: ATI Technologies Inc. -- ATI Radeon HD 4850 OpenGL Engine
  • webgl1Version: 3.3 ATI-10.4.14
  • webgl1WSIInfo: CGL
  • webgl2DriverExtensions: -
  • webgl2Extensions: -
  • webgl2Renderer: WebGL creation failed: * WebGL 2 requires support for the following features: transform_feedback2
  • webgl2Version: -
  • webgl2WSIInfo: -
  • windowLayerManagerRemote: True
  • windowLayerManagerType: OpenGL
  • windowUsingAdvancedLayers: False

Veränderte Einstellungen

Verschiedenes

  • User JS: Nein
  • Barrierefreiheit: Nein
cor-el
  • Top 10 Contributor
  • Moderator
17005 Lösungen 153569 Antworten
Veröffentlicht

Are you using a master password or use Sync?

Try to rename/remove logins.json and key4.db and, if present, delete key3.db in the Firefox profile folder with Firefox closed.

You can use the button on the "Help -> Troubleshooting Information" (about:support) page to go to the current Firefox profile folder or use the about:preferences page.

Are you using a master password or use Sync? *https://support.mozilla.org/en-US/kb/use-master-password-protect-stored-logins Try to rename/remove <b>logins.json and key4.db</b> and, if present, delete key3.db in the Firefox profile folder with Firefox closed. You can use the button on the "Help -> Troubleshooting Information" (about:support) page to go to the current Firefox profile folder or use the <b>about:preferences</b> page. *Help -> Troubleshooting Information -> Profile Directory:<br>Windows: Show Folder; Linux: Open Directory; Mac: Show in Finder *http://kb.mozillazine.org/Profile_folder_-_Firefox
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Fragesteller

NO master password or Sync in use, so I assume that the script provided is not applicable to me. Correct?

This is a Mac. And I'm quite literate but not highly technical so more detail is most helpful.

Thanks!

NO master password or Sync in use, so I assume that the script provided is not applicable to me. Correct? This is a Mac. And I'm quite literate but not highly technical so more detail is most helpful. Thanks!
Hat Ihnen das weitergeholfen?
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cor-el
  • Top 10 Contributor
  • Moderator
17005 Lösungen 153569 Antworten
Veröffentlicht

Ausgewählte Lösung

You can still try to reset the files that are used for storing the passwords like I posted above. The question I asked above is merely to ensure whether you were using these feature because they can affect issues with the passwords.

Did you ever used the Password Manager to store passwords in Firefox?

Did you ever use or are you sharing the same profile folder with other Firefox releases since you appear to be using a beta version?

You can still try to reset the files that are used for storing the passwords like I posted above. The question I asked above is merely to ensure whether you were using these feature because they can affect issues with the passwords. Did you ever used the Password Manager to store passwords in Firefox? Did you ever use or are you sharing the same profile folder with other Firefox releases since you appear to be using a beta version?
Hat Ihnen das weitergeholfen?
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Fragesteller

It worked!!! Yippee!

I found the hidden library, renamed the JSON script and key4, and deleted the key3.

It now saves passwords perfectly. I'm not aware of my beta version status, but please let me know if I should be on a production version and how to get there.

Many thanks!!!

It worked!!! Yippee! I found the hidden library, renamed the JSON script and key4, and deleted the key3. It now saves passwords perfectly. I'm not aware of my beta version status, but please let me know if I should be on a production version and how to get there. Many thanks!!!
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cor-el
  • Top 10 Contributor
  • Moderator
17005 Lösungen 153569 Antworten
Veröffentlicht

You're welcome

You are currently on the beta update channel as you can see on the "Troubleshooting Information" (about:support) page and via "Firefox -> About Firefox". The beta update channel receives update twice a week.

You can find the full version of the current Firefox release (66.0.3) in all languages and all operating systems here:

You're welcome You are currently on the beta update channel as you can see on the "Troubleshooting Information" (about:support) page and via "Firefox -> About Firefox". The beta update channel receives update twice a week. You can find the full version of the current Firefox release (66.0.3) in all languages and all operating systems here: *https://www.mozilla.org/en-US/firefox/all/ *https://www.mozilla.org/en-US/firefox/66.0.3/releasenotes/
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