Thunderbird Community Forum

Since recently, TB has started showing subfolders twice:

   1. Normally under the main folder
   2. As grey and italic folders under Inbox in the format Mainfolder_subfolder.

Those grey folders do not have a subscribe/unsubscribe checkbox so I cannot unsubscribe from them. Does anyone have this problem and know how to hide those grey folders?

Ubuntu 24.04.1 LTS Thunderbird 115.15.0 (64-bit)

With 128 seaching past event was not available. It used to work in earlier versions even with my long history. With 128.2.3 past and all events have been added but are unusable. 1) searching past events displays results show duplcate descriptions but when clicked go to a different event. 2) search all events it shows recurring events upto 100 years into the future. 3) unusable as I cannot find events, line display does not match popup box, see attached screen grab.

I've spent many hours on this and please note I do not send many emails with attachments, maybe 1 every few months so I don't know how long this has been happening for as I also have noticed in the last year or more that sending just via Yahoo is getting slower in connecting to the server before sending.

W11 see Troubleshooting info as well.

Yahoo accounts 3, all will receive text and messages with attachments. All good. Yahoo accounts 3, all will send text only messages. No attachments. All good. Yahoo accounts 3 all will not send messages with attachemnts or inserted images. NOT good.

It only happens with Yahoo and not others such as Outlook or Google and only affects sending with an attachment.

I have tried troubleshooting tab and changing port number and a host of other things all failing. I have uninstalled Thunderbird and and deleted all %appdata% Thunderbird folders. I reinstalled Thunderbird and created just one Yahoo account with known credentials, no importing nothing. Just an empty account, and it automatically dowloaded confirmation, so account works. I tried sending a message with an attachment and it just kept trying to send for over 5 minutes. I cancelled it. I removed the attachment and clicked send, it sent within 30 seconds. I then did the same with an Outlook account and message with attachment sent within 5 seconds.

Error messages: When creating Yahoo account on completion I get a whole bunch of certificate warnings, about 5. I click accept. I also get the 'sending of message failed' 'This message could not be sent because the connection to Outgoing server (SMTP) timed out. Try again. Always fails unless I remove the attachment. I can also get no message as above after 5 minutes of waiting.

I'm at a loss, all others work except Yahoo.

After the latest update of thunderbird, I can no longer delte multiple messages at once. I can only delete messages one at a time. Also, when I'm in a message and delete it, it goes away briefly, then comes back again before its actually gone.

Hi i will attach a picture of a ebay invoice that seems to double print . all the time i have used a different printer , same problem it seems to print over its self logged direct too outlook and it prints fine, i hope you can help kind regards jeremy

A recent Windows update on my Dell laptop resulted in an unusable copy of Windows(thanks Microsoft). After much time and effort, Microsoft's only solution was to do a fresh install of Windows which we did. Of course all software and apps had to be reinstalled. I have used Thunderbird on this laptop for years successfully. I downloaded the most current verision of Thunderbird and installed it. I then attempted to add my email account. I entered my name, email account name, and password. Message came back, "Configuration found in Mozilla ISP database." Configuration shows Incoming: IMAP, SSL/TLS. Outgoing: SMTP, SSL/TLS. I then clicked on the "Done" box. Next an Xfinity window opens with my username. The next box says "Let's go". I clicked that box. A window pops open that says, "ACCESS DENIED, You don't have access "http://login.xfinity.com/login" on this server. I googled that line and found many responses. I tried many of the solutions shown to no avail. I then contacted Comcast/Xfinity. After hours on the phone and finally reaching Comcast Assurance Level 2, the agent and I tried various things and still to no avail. So, here I am. Anyone there have any ideas on how to proceed. Thanks to anyone who tries.

Hello, I have experienced an error when I click on the inbox of my domain email address. My email *******@meditationwithjason.com sends and receives mail though Thunderbird with no issues yet I get an error when clicking on the inbox. I attached a screenshot of the notification. Hopefully it's just a small issue I can fix on my own. Any help would be greatly appreciated.

Thanks,

Jason

I get a message that I am unable to sent an email.

because

Login to server smtp.gmail.com with username mariegtirone@gmail.com failed.

I run Thunderbird on a PC, and, to free up space on Drive C:, I have moved the contents of the folder Thunderbird in Appdata to Drive D:. I then changed my Server Settings, in Thunderbird, from C: to D:, and note that any new mail is indeed now appearing there along with those already transferred. This move could save me a valuable 6 gig of space, and more in the future, however, I am unable to remove that original Thunderbird folder entirely, notably I am unable to remove the contents of the Profiles folder, as it is still linked to the application. Notably with cookies.sqlite, cookies.sqlite-shm, store.json, mozlz4, aborted-session-ping and many others, which I note some have continued to be updated. I have been unable to find any other settings in Thunderbird referring to Drive C:, other than those in Server Settings.

I could presume that if I installed another version of Thunderbird on Drive D: and maybe moved those existing contents of the Thunderbird folder on C: onto Drive D:, and made those numerous settings changes to the App it could work. But I ask is there an easier way to complete this move? How can I complete this transition of Thunderbird from Drive C: to Drive D:?

Starting in the last month or so, when I login to my email account using Thunderbird I get a Filesystem notification initialization error asking me to check for configuration errors in the FAM/Gamin library. (Side note the error only stays as long as my mouse is hovering over it then it vanishes so I can't get a screenshot or copy and paste the text.) I am still able to send messages, receive new messages, and access saved messages in my local folders, so I am not sure what this error means.

I just got off the phone with my email service provider who confirmed that they are not seeing any issues on the server end, so It appears to be something on the Thunderbird client side. I tried clearing the startup cache and that did not resolve the issue.

Using version 115.15.0 (64-bit) on PureOS which is a variant of Debian. PureOS is designed for extra security so there is a delay between the release of new versions and the time that purism.com releases the update to PureOS. It may be I just have to wait for Purism to release version 128...

Thanks for any suggestions.

PDF attachments to emails are sometimes corrupt. They are not displayed when the email is opened (only a blue line is shown); after they are saved they cannot be opened (Adobe and also EDGE give a message that the file is damaged). The same attachments can be opened and saved correctly using the free Outlook application from Windows. I noticed the problem this month. The installed version of Thunderbird is Thunderbird 128.2.2 esr - but the problem also existed with version 128.2.1.

Several impressions of my thunderbird inboxes appear on screen after the sleep function has been activated when the pc is left on. When I put the impression away I sometimes lose all the emails inwards.bold text

Thunderbird is getting in a tight loop when I try to print any email.

The hangup is occurring when I execute the print command. The basic dialog appears with the "Preparing Preview" message. The right side of the window appears with only "Print" and the separator line below it.

I must terminate the loop by running the System Monitor and kill the program. If I just close the dialog window, Thunderbird continues to run.

I don't know how to fix the problem. Any thoughts?

This is on openSUSE Tumbleweed. Details follow:

KDE Plasma Version 6.1.5

KDE Frameworks version 6.6.0 Qt Version 6.7.2 Kernel Version 6.10.9-1-default (64-bit) Graphics platform: Wayland

I have had the same problem with older versions of the system for at least a month.

My system is a white box with 16x AMD Ryzen 7 2700X Eight core processor and 16 gb of ram. I have an NVIDIA GeForce GTX 1050 TI/PCIe/SSE2

Thunderbird 128.2.2esr (64-bit) stopped sending emails. It receives OK. This happens in web.com who is my isp. The error message says "Sending of the message failed. An error occurred while sending mail. The mail server responded: Domain Spoofing Prohibited. Please verify that your email address is correct in your account settings and try again." Do you have any idea what the problem is?

Hi,

When I create an event in Thunderbird Agenda, I add a description and I send the event to attendees. These attendees receive the invitation to the event, but the description is not showing.

What can I do?

Thanks!

I see that part of whats new in this release FIXED = fixed

Some users were unable to log in to Microsoft 365

-However NOW with this version I cannot login.

Please advise

The configuration settings have not changed re: Authorization. Anyone else with this issue? TIA

I've been using Thunderbird for several years now without any issues, and I currently have the latest version installed. I typically have multiple email accounts logged in. Recently, I tried adding a Gmail account, but it wouldn’t log in, showing the error: "Unable to log in at server. Probably wrong configuration, username, or password."

I’ve tried the usual fixes like closing and reopening Thunderbird, clearing cache files, and even searching online for solutions. Based on what I found, I’ve tried turning off VPN/antivirus, changing the default browser, clearing browser data, and, finally, uninstalling and reinstalling Thunderbird after removing all my email accounts.

Now, I’m unable to log in to any of my accounts, which were working fine before. Can anyone guide me on how to resolve this issue?

Thanks in advance!

Hi Folks,

As I said above, I just updated to Thunderbird version 128.2.1esr (64-bit) and seem to have lost a couple of functions, in particular the ability to make a new Tab, and the use of an extremely handy Add-on, Shrunked Image Resizer. I have Mac OS 12.7.6 and I noticed in the release notes for 128.2.1esr (64-bit) that this latest version's System Requirements are MacOS 10.15 or later. Does that mean that I should not have downloaded the latest version, and if so, how can I revert to an earlier version of TB that will allow me to use Tabs and Shrunked Image Resizer? I thought that Thunderbird was capable of recognizing which version of Mac OS I have and thus would not suggest I update to the latest version of TB if it won't work as it did with an earlier version of TB. I would be very grateful if you could suggest a solution to my problem.

Thanks, Chris O'Brien