Firefox Community Forum

Started a few days ago, I'm getting a Access Denied error on Sky News web site-:

Access Denied You don't have permission to access "http://news.sky.com/uk" on this server. Reference #18.6e3f655f.1775840716.11cf0872 https://errors.edgesuite.net/18.6e3f655f.1775840716.11cf0872

Has anyone a clue? I can go to the Sky Watch live..... when I click any link I get the same result above. This happens when running Firefox in safe-mode.

Running Win 7 x64 115.33.0ESR This is the only problem I have.

Dave

Hi Team I would like ask about some website issue .The website do not allow me log in because see my Browser as outdated. Can it be fixed somehow? I use Firefox 115.34.0esr .

https://urzadskarbowy.gov.pl/

My windows 8 do not allow update new Browser and I would like use Firefox 115.34

Olek

Due to muscle menu or not needing to think about it. Split should either be near the bottom of the context menu or you should be able to toggle it in settings. The amount of times I have gone to click a link to open in a new window only to split the view is driving me crazy.

Hello!

I first installed Video Download Helper several weeks ago and it worked fine. However, since the update of 04 March, 2026, it no longer works with YouTube. (It does, however, still work with Instagram.) Having checked all of the settings (which I had/have not changed), I uninstalled it today and then re-installed it. This hasn't helped. With YouTube, the Downloader icon (pinned to toolbar) simply remains grey and does not show any videos when opened. I am using the latest, fully updated version of Firefox with Windows 10.

Can anyone help, please?

Many thanks,

Stuart.

Suddenly I cannot search from the search bar. It defaults to the address bar. why "fix" something that was not broken. Being forced to use the address bar is frustrating. If you go directly to the address bar, it tells you it cannot find that site.

When I try to make a Google search I get the following message, "I'm not a robot" with a reCAPTCHA: "Our systems have detected unusual traffic from your computer network. This page checks to see if it's really you sending the requests, and not a robot. Why did this happen?". This happens on Firefox, but not Chrome or Edge. If I 'Allow' Google in the 'Exceptions - Cookies and Site Data' then I do not get the message, but it takes several seconds for Google display the resulting page. However, if I delete the cookies/cache the message will return and I have to redo the reCAPTCHA. I have scanned with Malwarebytes, Bitdefender, Hitman Pro, Trend Micro House Call and Microsoft Defender, nothing detected. Running Win 10 (64) with 'Extended Security Updates', Firefox 147.0 (64), no additional Extensions or Plugins. Also I uninstalled and reinstalled Firefox.

This is the message I get when I try to access Kroger.com. It has always worked before and nothing has changed on my computer. No issues accessing other sites.

You don't have permission to access "http://www.kroger.com/pr/pickup-delivery-savings-4?" on this server.

Reference #18.13200117.1772323532.fee04a0c

https://errors.edgesuite.net/18.13200117.1772323532.fee04a0c

I just had a firefox tab with a pop up asking me to try ai features... my options were "yes" or "maybe later". How do I stop the slop sales? I want ZERO pop ups... from Mozilla or anyone else! I didnt see settings that would disable mozilla sales pop ups - is there some way to turn these off permanently? I have already turned off the ai features. Really appreciate any suggestions!

If I go to AOL.com they useually have 40 or so news articlaes/ads you scroll through. Several weeks ago the text for the articles stopped displaying. I have tried other browsers and the text shows up. Not sure what setting may effectr this.,

After clicking the "Set up free VPN now" button, the explanation page with the individual steps appeared, but I couldn't complete the process because the setup prompt was not visible in the browser.

To be honest. Firefox is starting to be a big pain to use. I'm starting to see more and more of this screen where it say's "Be careful. Something doesn't look right" Even when i go to the advance and say proceed. Nothing happens and i'm getting no where. I know many of the sites don't have anything to do with asking for credit card, Scam or even having popup's. I test the sites in other browsers and there work without any issues. But Firefox is starting to lock me out of many sites due to this. How can i make this stop. As i used Firefox for many years.

The sample that is in the screenshot is a Anime data base that i have also used for years. But today shows this. But was working fine yesteday. What is going on and how can i fix it. So i can start using the browser that i love on the sites i want to.

I suddenly can no longer get my Gmail to appear in my Firefox browser. (I CAN get to +use Google.com, but when I try to go to https://mail.google.com/mail/u/0/#inbox", I just get a blank white page.) I did not (to my knowledge) change any settings or have some strange thing happen. Please help!

I was not given a VPN setup on restarting Firefox, and have no VPN icon in my toolbar. I have tried using customise toolbar, but there is no VPN icon to add back. Version 150.0, automatically opened to "What's New in Firefox 150" on starting Firefox, just without a new VPN icon. Thanks

Hello, When I went to launch Firefox after starting up my PC this morning, I was greeted with: "Your Firefox profile cannot be loaded. It may be missing or inaccessible".

I went right to the Mozilla forums and found the help page [https://support.mozilla.org/en-US/kb/how-run-firefox-when-profile-missing...] . In this article it detailed how I should go into my AppData, then Mozilla, then Firefox, and look to see where my profile.ini file is. My profile.ini file was there, alongside the installs.ini and a few other folders. I attempted also to launch the profile manager using run and the "firefox.exe -P" command, but I got the same profile error as when I tried launching the app. The help page then recommended deleting the profile.ini file and then launching Firefox to hopefully remake the default profiles.ini file and enable me to launch Firefox, so I attempted that. When I tried relaunching Firefox, the profiles.ini file did not re-appear in my Firefox folder.

I then tried deleting the Firefox folder itself, and relaunching Firefox. This resulted in it being remade, but with just 2 folders left: Crash Reports and Pending Pings. Obviously that's not ideal, so I right clicked the Firefox folder and used the Windows "Previous versions" feature to restore the Firefox folder to a backup of how it was this morning. I then re-tried launching and I still got the same missing profiles error message. I also briefly attempted manually making a new profiles.ini file with notepad, and pointing it towards my Profile withing my Profiles folder, but that still resulted in the same missing profiles error.

This is basically where I am at now. I have confirmed that I do in fact see my actual profile in my "C:\Users\****\AppData\Roaming\Mozilla\Firefox\Profiles" folder, and as far as I can tell my profiles.ini file correctly points towards it. I did another reset of my Firefox folder to a backup of where I was at this morning before attempting anything. I can confirm my Windows account (Admin, and only account on the computer) has full read and write access to all Folders and files within the Mozilla folder, although I will mention some of the files in the Firefox folder were marked with the "Read-Only" attribute (not sure if that matters, but I tried unchecking those and still no luck)

As far as I can tell I have thoroughly exhausted all the easily accessible tips on the internet for solving this, so I am wondering what to try next?

TLDR: Error: Your Firefox profile cannot be loaded. It may be missing or inaccessible" Already Attempted (And failed): -deleting and prompting a remake of the profiles.ini folder -using firefox.exe -P to launch Profile manager -deleting Firefox folder to prompt a remake of that -multiple uninstalls and reinstalls of Firefox -manually remaking profiles.ini file after it didn't come back after deletion

Will link images of (1) profiles.ini file. (2) Profiles folder.