Firefox Community Forum

Yesterday I was able to get into my accounting, video poker, the weather and the couple of others. Now they are gone and some have paid subscriptions. I'm 80+ and have no idea how or what to ask or do to resolve this. I have Windows 11. Please help.

Firefox update and a pop up deleted my open tabs so that I couldn't easily restore history. I tried some of the suggested work arounds but was not allowed to copy (or open file) from profile folder, sessionsstorefile. What is needed for the required "permissions"?

At random times when opening the browser, all my tabs (except the first one) turn into about:blank. Relaunching the browser does not resolve the problem, and there is nothing in the history that allows me to restore them. It is extremely frustrating, as this is the third time I have lost all my tabs.

My session crashed and got a message to say that Firefox had been updated...now on 158. However, none of my (many) tabs and pinned tabs opened. - 'Restore previous session' is greyed out - Session restore in Settings is configured that Firefox is my default browser, and 'Open previous tabs and windows' box is ticked. The last time Firefox updated, I spent hours going through History to find tabs and since some were older than 6 months, took me hours! Is this my only option...again! If it is, I may have to switch to a different browser. Thanks.

My laptop recently broke down and I'm wondering how to recover my bookmarks, passwords, etc. on the new one I plan on getting. I have a mozilla account and I tried logging in on my phone but I cannot see anything from the old device, even though it is the same account. Does it mean it will be the same on the new laptop? Would really love to get everything restored. Hope someone can help.

Firefox updated without my knowledge, and all my data, including passwords and bookmarks, disappeared. My profiles still exist, but everything else is gone. I couldn't recover my data manually or through about:profiles. When I first opened Firefox and saw that everything was missing, I was prompted to import from Chrome and did so, so now I'm wondering if that messed things up. I just want my passwords back!!

After discovering a bug in v1.57.0.1 (related to failing to play videos on facebook - bug report filed) - in a senior moment compounded by exhaustion, I uninstalled v 157.0.1 without making a backup of the profile. IOW, I fucked up.

After I installed a stable version, v 153.4.0, I selected my prior username profile from the firefox startup menu. I got a popup warning that attempting to load the profile of a newer version on this older version might corrupt the profile settings. But is offers only 2 option: create a new user profile or QUIT firefox. No option to attempt to load the profile I was using on v 157.0.1 even if risky.

Besides that, with a new raw profile, I am finding v153.4.0 buggy! When I open Settings (about:preferences) the sidebar is populated with all the normal sections but none of them show the options. the main window is blank, except for a search box for "Find in Settings".

I am getting too old for this :\

I *think* I had Sync enabled and my android cell phone added. but I am concerned that I might erase whatever profile settings I might have on my phone if it syncs with this new, blank profile on my desktop.

Is there a way to possibly recover the settings profile I had on v157.0.1 before i uninstalled it? anything 'preserved' in the Trash or ?? (I see nothing in Trash related to the firefox un-install)

I see several profiles in my current user > .cache > mozilla > firefox

I have made duplicates of all of them. Am I safe in trying to create a new user based on the profile of my prior account from v 157.0.1?

All of my bookmarks, passwords, settings, etc just disappeared from my Mozilla account. Everything for my job is gone. I was just working and suddenly got notifications that im a new user and to make Firefox my default (already was). Now everything is gone from before. Did you just roll out an update? It destroyed my account. Now it says my account is missing and wont even let me open it on a 2nd try while im writing this....so its just getting worse.

After reinstalling, my original bookmarks were lost. The imported bookmarks are not the ones from my previous backup but instead Google's default bookmarks. How can I recover my old bookmarks?