Firefox Community Forum

Hi 🙂 This is a follow-up to https://support.mozilla.org/en-US/questions/1511440.

The problem is this: support.mozilla.org is a site intended for asking support questions, and it is very inconvenient not to be able to use extensions that assist with typing (notably Unicodify and Clippings).

i have 2 suggestions to do:

1) Let the user choose whether to keep extensions enabled (in which case support.mozilla.org is not privileged, the user cannot send "Troubleshooting Information", and there is no security vulnerability), or to send "Troubleshooting Information" (in which case extensions are disabled).

2) Review the design of support.mozilla.org in a way that a subdomain like ffinfos.support.mozilla.org is privileged instead of support.mozilla.org, Firefox sends "Troubleshooting Information" to ffinfos.support.mozilla.org, and extensions are enabled on support.mozilla.org but can never interact with data that Firefox would send to ffinfos.support.mozilla.org.

What do you think about this?

Well it never opens when I write ww. Wattpad. Com it's loads then says err timed out iver asked chatgpt and it suggested ask firefox so here I am do you think wattpad will work on Firefox cause it isn't working on Chrome Also I want to read the accardi obessions series

I have used 4 rows of site icons on my home page for years. (Linux FF since 2013, various distros.)

After an update, they became tiny AND so close to the bottom that a zoom of even 110 percent was unacceptable. (I prefer 100 percent.) 100 cut off the labels at the bottom.

I deleted my search bar from homepage yesterday, and had already deleted top stories and weather years ago.

Several searches over the last few days have done nothing.

Screenshot of zoom at 110 and straight 100.

idk, what i did, but i assume it's most likely user error. but i don't even know where to go from where i'm at.

ok, i'm going to attempt to identify what is happening. [guess] .pdf website previews are messing up the font when converting the .pdf to an image asset for the website to use as a current web asset, when the .pdf is updated. (makes sense really, smart drag & drop update of a .pdf menu, has instruction to make the end users browser do the work for you. kind of a one and done webpage coding for older guys that can't type, let alone edit Html, or even use Wix. some people just don't "compute" hard R or not. lol )

i don't even know where to start. i mean Mozilla is probably referencing it's own "lib.moz" which is just probably it's own personal link to an existing Lib file so it can pull it in and do what it needs to do with it without Root etc.

that is probably working fine as it renders (opens) the .pdf fine whence it's downloaded it. so all that i've talked about might not be the problem.

there is probably some mozilla function calling that to convert the .pdf as an image web asset so that it can show a preview of the current .pdf available for download.

that converter is messing up the font recognition, and building a preview image with messed up font characters (why it looks like Wing-Dings). but i don't even know where to start, and i don't think a new install will solve this (kinda overkill, and any residual files may still remain.)

i'm adding a fastfetch

─────────────────────────────────────────────────────────────────────
BIOS (UEFI)          F20 (4.6)
Board                X79-UD3 (1.1)
─────────────────────────────────────────────────────────────────────
CPU                  Intel(R) Core(TM) i7-3820 (8) @ 3.80 GHz
CPU Cache (L1)       4x32.00 KiB (D), 4x32.00 KiB (I)
CPU Cache (L2)       4x256.00 KiB (U)
CPU Cache (L3)       10.00 MiB (U)
─────────────────────────────────────────────────────────────────────
GPU                  NVIDIA GeForce GTX 1660 SUPER [Discrete]
Vulkan               1.4.341 - NVIDIA [610.43.02]
OpenCL               3.0 CUDA 13.3.44
OpenGL               4.6.0 NVIDIA 610.43.02
─────────────────────────────────────────────────────────────────────
Display (VG248)      1920x1080 @ 1.5x in 24", 60 Hz [External] *
Display (VG248)      1920x1080 @ 1.5x in 24", 60 Hz [External]
Display (TOSHIBA-TV) 1920x1080 @ 1.5x in 72", 60 Hz [External]
─────────────────────────────────────────────────────────────────────
Memory               9.66 GiB / 31.26 GiB (31%)
Swap                 12.00 KiB / 1.91 GiB (0%)
Disk (/)             675.49 GiB / 7.22 TiB (9%) - ext4
─────────────────────────────────────────────────────────────────────
OS                   Linux Mint 22.3 x86_64
OS Age               99 days
Uptime               5 days, 2 hours, 40 mins
Packages             2452 (dpkg), 18 (flatpak)
─────────────────────────────────────────────────────────────────────
Kernel               Linux 6.17.0-35-generic
Bootmgr              Ubuntu - shimx64.efi
gcc                  13.3.0
Init System          systemd 255.4-1ubuntu8.16
Shell                bash 5.2.21
LM                   lightdm-autologin 1.30.0 (X11)
DE                   Cinnamon 6.6.7
WM                   Muffin (X11)
Terminal             GNOME Terminal 3.52.0
Terminal Font        MesloLGS Nerd Font Mono (12pt)
─────────────────────────────────────────────────────────────────────

Mozilla Firefox 152.0.1 " updates are manage by your operating system."

re-posted from; [[Why is Firefox PDF printing so strange?|https://support.mozilla.org/en-US/questions/1275786#answer-1276068]] and edited: reasons; support ticket gudelines [[Posting support requests|https://support.mozilla.org/en-US/kb/mozilla-support-rules-guidelines#w_subjects-covered-in-the-support-forum]]

[[i somewhat found an "answer" though i'd hardly call that "solved."|https://support.mozilla.org/en-US/questions/1275786#answer-1276068]]

i still say a Lib in a repo needs updated, within, or perhaps up stream of the project to reflect "commonly used fonts" if applicable (i know that's the trick, 'is it FOSS') yet other browsers use it, though idk if they're FOSS... i'd need to know what i'm looking for to confirm that or not, and do something about that (again most likely upstream, as the PDF Viewer is probably it's own project (or even several), retooled by Mozilla for Firefox.

On previous releases of Firefox, when I added the "Open file" button to the toolbar I could click on it and a file browser would open to select a file to load. Now in Firefox 152.0, I was able to add the button to the toolbar, but it is disabled (greyed out) and does nothing when I click on it.

The Ctrl-O keyboard combination works, but I much prefer to use the toolbar button.

Firefox is disconnecting my account every time i restart the browser. I've made sure it's not set to clear data when restarting. I found a support forum post for mac where they weren't installing it and were running it from the dmg, but i'm using the firefox that was installed during cachy installation, which firefox gives /usr/bin/firefox, when runnign it from terminal (or anywhere) the command in btop is /usr/lib/firefox/firefox. its really frustrating because i lose my session data, have to log back in again, have to redownload all my extensions, ahve to reconfigure all my extensions every time the browser restarts

I'm on CachyOS on COSMIC de with a btrfs file system. I've tried uninstalling and reinstalling firefox. I've tried making a new profile. I really don't want to use a different browser, but this isn't functional.

I'm using Firefox 152 (64 bit). When I try to enable the built in VPN, I get a message saying to check my internet connection, even though I am already connected to the internet. The VPN will not turn on.

Now that you are killing all my profiles about the sixth time, and you still have TWO profile managers, not compatible with each other but happily killing each other automatically, with your automatic update...

I think I need to become serious.

We need to talk.

1. What is going on? 2. Do you know that you are now quickly eradicating your core, most avid user base? 3. There must be a serious internal trouble at you, or this.... what here is going on, should not have been allowed. What is that?

What is the mechanism what makes this... this... this thing really happening?

Already the idea, that you will use MULTIPLE profile managers in your own same product. May I ask you, whose wonderful idea was it?

I awoke to find that Mozilla VPN had crashed and left my computer undisguised for an unknown period of time. Running in Ubuntu Studio. I have used other brand VPN that would lock the network connection completely if VPN failed. Why does Mozilla VPN not have lockout, or if it does why did it not engage? Thanks for your time.

When filling in the PDF documents, at each section/line I move too, the font reverts back to the super large size, without being prompted too. Is there a way to set the font, so it remains the same, unless prompted? When attempting to adjust the font, it goes from super large to super small, any suggestions to set the font in between these two sizes?

• • I opened up the document from my email and began working from there. Should I use a PDF program and not from the email?**

As of a few updates ago, Firefox keeps adding items to the drop down menu in the address box. It used to have all the sites I went to to check out headlines, but it started adding things I hardly ever use. For instance I went ONE TIME to the "no calls" registry to register my phone number, and for a month that was in that drop down menu. Another, I have a number of tabs that are always open, like the weather and local radar, etc. A number of them are now in my drop down menu. So, somehow Firefox decides to drop items that I go to EVERY DAY, and put in other things it likes, like the no-call phone registry link. I would like a setting that doesn't allow it to decide this. Or the ability to delete items it adds and say that I don't want these things in that menu. It's fine that it keeps all the items I go to every day, but stop dropping them to add the links to tabs that are ALREADY open in my browser.

New install of Zorin OS 18 and new install of Firefox 152 resulted in not displaying bookmark tool bar with the imported bookmarks. Tried adding a new bookmark which displayed after the import bookmarks icon but none of the old ones. Tried to import from HTML that reported done, I closed and reopened Firefox and the same toolbar display. Is this something with Zorin or Firefox?

when i updated linux a newer firefox version was installed but none of my personal settings, passwords or bookmarks installed onto the new firefox version. can't access my previous profil on my computer

I have [[created a backup file|https://support.mozilla.org/en-US/kb/firefox-backup#w_protect-your-sensitive-data-with-a-password]] today with the latest available Firefox and switched to a new OS. Sadly, the backup file somehow seems to have gotten damaged, even if Firefox still recognizes when I'm inputting the wrong password. On Ubuntu, where I originally created the backup and where I tested it again after things weren't working out, Firefox tells me that there is an issue with the file and that I should try a different one (which I don't have). On CachyOS, which I'm currently testing out, restoring the backup never finishes and Firefox doesn't exit cleanly. In hindsight I obviously should 1) have tested the backup immediately, 2) not have wiped my laptop prematurely, and 3) have backed up the folders manually, but I haven't. Now the question: is there some way to extract the account details from the .html file? I don't care much about the rest, but restoring the accounts in some other fashion is gonna be a lot of work.