Firefox Community Forum

How can I log into my account when Mozilla has locked it? You list no e-mail address, phone number, I have spent alot of time today trying to unlock my account? Why would I want to donate $ to Mozilla, when the customer service is so poor? My account username is [email address]. This is also my e-mail address. I would like to get my account unlocked so I can sync my passwords.

Thanks,

Joe

Hello!

I first installed Video Download Helper several weeks ago and it worked fine. However, since the update of 04 March, 2026, it no longer works with YouTube. (It does, however, still work with Instagram.) Having checked all of the settings (which I had/have not changed), I uninstalled it today and then re-installed it. This hasn't helped. With YouTube, the Downloader icon (pinned to toolbar) simply remains grey and does not show any videos when opened. I am using the latest, fully updated version of Firefox with Windows 10.

Can anyone help, please?

Many thanks,

Stuart.

Suddenly I cannot search from the search bar. It defaults to the address bar. why "fix" something that was not broken. Being forced to use the address bar is frustrating. If you go directly to the address bar, it tells you it cannot find that site.

In this version of Firefox 152 for windows I'm currently unable to remove search related to google, ebay, perplexity and bing.

Please return possibility to remove those completely!

I don't want my browser to have anything to do with those listed above. I have had it removed in previous versions. Why did you add it to browser again?! Why don't you allow to remove it anymore?!

My current version of Firefox is 151.0.4 (64-bit) & for the past 2 weeks or so every time I use the search bar to google something it triggers one of those "We've detected unusual activity from your network" requiring a Captcha. At first I tried all of the typical stuff [antivirus, vpn, extensions, etc...] to make sure that wasn't the issue. But as of yesterday & confirmed today I can actually go to Google's website first & do the search from there with no issue & no captcha.

So, whatever the issue is has to do specifically with doing the search via the search bar... for some reason. Is this a bug in the browser, or is there perhaps some setting that could cause this to happen in the about:config page? Though, I doubt a setting could be it because I've changed the settings I've changed now for years without causing this issue.

I am currently in Spain, when connected to certain network parts of my page are auto translated to Spanish, even tho the whole page is usually in a different language and all of my settings are set to "English" I cannot find a way to change this specific setting as it seems to be linked to the provider of internet service directly?

I can no longer pin extensions/add-ons to the toolbar. My interface does not look like the one in the help section. I don't see a gear, I see three dots. And when I click on the three dots I don't have the option to pin to toolbar.

I am using Firefox 147.0.4 on Mac OS 26.3 Tahoe.

So i have freshly installed firefox, every time i look up something on google i don't get any AI overviews, but when i use google in a private window google's ai overview works in there. what is going on? (keep in mind i have ublock origin activated on both windows but the ai only works in private mode where im not signed in)

I have selected the 4 rows for shortcuts on my tab and have installed all but the last 3 spaces in the end of the 4th row. There's no option whatsoever to continue to add those remaining 3 spaces. Any suggestions?

Have cleared browser cashe and rebooted, all to no effect,so how can I complete an upload of requested information if I can't get through and keep getting the 403 error message?

Hello! Please report this bug to the developers. When I first launch Firefox after turning on my computer, the window title bar and buttons in the upper right corner (like "Minimize," "Minimize to Window," and "Close") sometimes disappear. If I minimize the browser via the bottom taskbar and then restore it, these buttons and the title bar appear. I'm using Windows 10 x64, with a screen resolution of 2560x1440 (scaled to 125%, but I don't think this has anything to do with the scale or resolution, as other browsers (Opera, Edge) don't have these title bar issues).

See screenshots at the links: https://imgur.com/a/Hbc9yvE (There are two screenshots: 1 - with the window title and buttons (as it should be), 2 - when the window title and buttons disappear)

I've noticed that if I let Windows sit for a while after turning on the PC (2-3 minutes) and then launch Firefox, the problem with the disappearing title bar and buttons seems to disappear. Apparently, Firefox doesn't have time to load properly after Windows loads, and if I launch Firefox almost immediately after Windows loads, the problem described above occurs. And when the OS sits for 2-3 minutes, Firefox apparently loads all its services and processes normally and then works normally, without this error. Firefox ver.: 150.0.3.

This bug was also discussed on the forum by some other users, and they are also experiencing this bug: https://forum.mozilla-russia.org/viewtopic.php?pid=818805

Hello Mozilla Team,

I'll directly jump into - 12 years of Bookmarks and history are gone after the last update. No warning or anything. Can you help me restore? That's unbelievable.

it looks like mozillo ambushed me, did away with all of my setting I spent years getting where I wanted them and left a folder called Old firefox data on my desk top. how do I make it look and act like the old firefox? I do not want the side bar I want the icons on the same line as the search bar. I want firefox to be my default everything like it was. I hate edge but it seams the only way i could get rid of it was to uninsal firefox and reintal this new pink firefox home page. I want my home page to be foxnews. how do I restore everything from teh old data filke to this confusing new page?

When I try to make a Google search I get the following message, "I'm not a robot" with a reCAPTCHA: "Our systems have detected unusual traffic from your computer network. This page checks to see if it's really you sending the requests, and not a robot. Why did this happen?". This happens on Firefox, but not Chrome or Edge. If I 'Allow' Google in the 'Exceptions - Cookies and Site Data' then I do not get the message, but it takes several seconds for Google display the resulting page. However, if I delete the cookies/cache the message will return and I have to redo the reCAPTCHA. I have scanned with Malwarebytes, Bitdefender, Hitman Pro, Trend Micro House Call and Microsoft Defender, nothing detected. Running Win 10 (64) with 'Extended Security Updates', Firefox 147.0 (64), no additional Extensions or Plugins. Also I uninstalled and reinstalled Firefox.

Every time I try to use my camera or microphone on some websites from on firefox it says can't detect camera or microphone? It doesn't show up with the 'allow this website to access your camera/ microphone' pop up it does with other websites. I went into permissions and manually changed it myself and it said it still couldn't detect the camera/ microphone