Firefox Community Forum

This started happening in the past 2 days. I would navigate through a page or a forum to an article or listing that I want to read. when I go to the link, the page goes into reader mode, refreshes rapidly, and usually crashes to a previous screen. It’s been happening on almost every website I go to. In addition, if I press the shift key, the debug window opens and closes. Things I’ve tried:

It’s only Firefox, I don’t get this behavior in chrome, brave, or duckduck I’ve disabled extensions, and tried troubleshooter mode I’ve disabled hardware acceleration I’ve cleared cache I’ve wiped Firefox from my system and did a clean install I’ve wiped Firefox and installed an older version

None of these have worked. I’d like to keep Firefox on my pc because I’ve used it since the beginning. Any help would be appreciated.

popup security alerts: system alert McAfee license has expired warning virus detected McAfee 3 viruses found Trojan detected click here to secure your data critical error

All are identified as coming from Firefox. They are easy to remove but every few minutes another will pop up. McAfee cannot find or remove them.

Please help me remove this nuisance virus.

I'm having a problem trying to download and save a "back round photo" on my homepage, the "gear icon" is also missing at the bottom right corner of the screen...only the "edit icon" appears and its useless.

Help! My bookmarks tool bar is missing & I cant recover it because your instructions for locating the menu bar don't match what your instructions display. There is NO AltGr displays a bookmark menu BUT I CANT MOVE IT TO MY TOOL BAR. There is NO selected tab, NO menu bar; NO bookmark tool displayed. I have also lost all of my downloads. This has happened in the last month; everything was fine. I am 82 years old & NOT a techie so expect better help than I have received so far during the last frustrating 2 hours of trying to follow Firefox instructions that DO NOT APPLY TO ME. Also the "add images" function @ bottom of this page won't let me send you a copy of the instructions you display to select the bookmark menu bar ... I click on the picture of the problem & nothing happens ... just dead no access to select pictures either.

I have NOT changed my internet provider; I have not changed any settings. This all happened two weeks ago. Called internet provider & they said it was Firefox issue!!! Very unhappy.

Why cant I access "ask a question" anymore as no link appears. How do I contact someone as the community has locked the thread concerning lost bookmarks. I need those bookmarks back!

I started a new conversation because all of my bookmarks have disappeared. I have five years of important bookmarks which I assumed would be kept in bookmarks. Now only the one bookmark I made today is available. Also Alt and AltGr does not link to anything. This happened in the last month. Also the "add images" link on this link is not functional anymore; I cannot select a picture either. I have Windows 10 and my system lacks the capability to upgrade to Windows 11 even if want to. Firefox says it will continue to support Windows 10 but something must have changed in the last several weeks. dona bretherick

Help! My bookmarks tool bar is missing & I cant recover it because your instructions for locating the menu bar don't match what your instructions display. There is NO AltGr displays a bookmark menu BUT I CANT MOVE IT TO MY TOOL BAR. There is NO selected tab, NO menu bar; NO bookmark tool displayed. I have also lost all of my downloads. This has happened in the last month; everything was fine. I am 82 years old & NOT a techie so expect better help than I have received so far during the last frustrating 2 hours of trying to follow Firefox instructions that DO NOT APPLY TO ME. Also the "add images" function @ bottom of this page won't let me send you a copy of the instructions you display to select the bookmark menu bar ... I click on the picture of the problem & nothing happens ... just dead no access to select pictures either.

I have NOT changed my internet provider; I have not changed any settings. This all happened two weeks ago. Called internet provider & they said it was Firefox issue!!! Very unhappy.

I usually have checked the option for clearing cookies and site data every time I close Firefox. However there is an exception list where I add sites I visit often and I prefer to keep its browsing data. This list of exceptions seems to be ignored. The sites I have in the list lose all their browsing data.

The only solution I have found so far is not check the option to clear browsing data.

I remember this function stopped working correctly right after I decided to wipe all browsing data manually.

I use Firefox under Fedora (I'm two OS versions behind, must upgrade soon). I open very many tabs each day then work through them, theoretically every day, in practice they accumulate and I deal with them when I can. I rely on the tabs loading correctly on restart, but today they didn't, instead the set of tabs that were opened a few days ago loaded, and I lost everything I had done since then. Is there a way to retrieve the tabs that were opened just before this happened, ie around 15-20 hours ago? Ideally, again, I would merge them with the current ones, but reopening the old ones would take much much longer than reopening the new ones. Thank you for any advice.

I would like to make Firefox web browser to save automatically the "tab group" created.

The feature is already there by left clicking on the group and choose "save and close group". I would this to be automated as default behaviour at every attempt to close the last tab of the group, so the "tab group" never gets deleted by itself. Only deliberately left click on the tab group and choose "Delete group".

Thank you in advance for your time reading this. 🙇

It says to drag and drop but that does not work. I minimized both windows and dragged the one tab to the 'larger' window and nothing happens. My email keeps opening in a new window and it never did before. It was a tab in my original window, and now it is so much harder for me to work.

Hello,

I have been unable to update Firefox past 132.0.2; every time I download an update and install/restart, all tabs automatically crash upon loading regardless of the website. I can load local pages like settings or about:config, but anything that actually uses the internet goes straight to crashing (including sites as simple as google.com). I have tried restarting in Troubleshooting mode to no avail. There are no crash reports when I pull up about:crashes, so unable to post IDs here.

It is not an internet access problem (I am [unfortunately] filling out this form from Edge), and with reversion to 132.0.2 everything moves along hunky-dory. I am also able to use the newest version of Firefox on all of my work devices, so it appears to be something in particular with my person PC. Problem occurred with both Windows 10 and Windows 11.

Any help would be much appreciated- I didn't mind an older version of Firefox that worked, but there have been some MFA logons that refuse to go load in v132 so it's becoming something I'm less able to ignore now. TIA

I do not wish any of my passwords to be stored anywhere it isn't absolutely necessary. My own highly secure method I've been using for many years is listing them all on a removable drive that is encrypted and only in my PC's when necessary. Therefore, I wish to disable any and all PW Managers in the software I use. Please instruct me how to permanently disable the PW Manager in all Mozilla software.

Everything is stated above with an explanation of the reason.

Thanks for your help. TJS