Firefox Community Forum

I can't restore my tabs and groups from the last time, the last time i used to have a lot of tabs and groups of taps for my studies and the my mac wanted to do a u[date so it shut all apps running in inculdeing firefox and I can't recover them. even so it's not shown in the browsing histroy

Hello There,

Since your upgrade to the new version of 154, Having a huge problems. Couldn't log in to various accounts. The most problematic one is to getting in Costco, Etsy and Ebay. Etsy and Ebay has been fixed after a week but Costco one is not. We can't log in and if it allows somehow to login then can't check out. It sits there and comes back to the same page. Won't move forward to the payment page at all. To make it from bad, worse to worst - this morning my wife uninstalled the Firefox and installed it back. That's where all the problems started. Now we lost all the "bookmark tabs, login and everything". We are exhausted and very angry. There's no help line to pick up the phone and get a quick help. So please send a suggestion list to recover the old version or at least all the old bookmark and log in from last 20 years. It'll be highly and hugely appreciated. Thank you.

Michael

P.S: We are also very old folks. Do know much about IT, so please educate and or guide as like a 10 years old.

Good evening.

I leave my windows and tabs open and turn off my computer by clicking the shut down button on Windows 10. The next day I open Firefox and all my windows and tabs come back with no problem. I've been doing this for a few years and I gathered dozens of Firefox windows and hundreds of tabs. Now that I'm finally ready to organize what I've been putting off I noticed that most of these old tabs disappeared in a very weird way. When I open Firefox it still opens all windows from these past years but it loads most older windows with a single tab and these single tabs are all in the New Tab state. I'm sure that these used to be unique tabs with content in them and not New Tabs and I'm also sure that these windows had many tabs each and not just one.

The tabs have the name "New Tab" on the tabs bar and they're gray and empty, which is what I set all my new tabs to be, so they're regular New Tabs aside from the being lighter gray than a true new tab page. Refreshing and F5 have no effect. I can't go back a page or forward because the arrows are grayed out. I can't figure out what these tabs used to be by browsing my history because they've been added to the pile sporadically over the years and are mixed with other web pages, most of which I don't want to open again, so searching for all of them would be too hard. Tab groups that only contained these "New Tab'd" tabs have also disappeared and can't be found on the tab groups list menu. If I go to "View recent browsing across windows and devices" and then "Open tabs" these tabs are shown as "New Tab" and if I click the three dots menu and select "Copy link" it copies "about:blank".

Though this is not the most specific fix, I went to Firefox>Profiles>(Profile name)>sessionstore-backups and (after making a backup) deleted all files from there except for the one with the oldest modified date. I did this with Firefox closed and then I opened it and a few of my old "New Tab" windows became real windows again with multiple tabs inside. Curiously, the recovered windows and tabs were not the most recent ones that were affected by this problem and most windows are still lost in the New Tab state.

I think Firefox has been failing to restore older parts of my session but only kind of because it still recognizes the total number of windows I had but then it opens many of them with no content (a single New Tab) and no memory (arrows grayed out).

I've always updated Firefox throughout the years and I don't know when the problem started happening, it might have started months ago and I just didn't notice because I stored the tabs and didn't look at them again until now. I also noticed that windows that were in my most recent and most used desktop instance were fine while windows in my "storage" desktops were more likely to get "new tabbed", but maybe it's unrelated to desktop environments and only related to how recent windows are and most of my newer windows are in the newest desktop, but I can't know for sure because sometimes some windows move around desktops after a PC shutdown so it's impossible to know if windows are sorted between desktops 100% by age, I think it's a Windows 10 problem. Also there have been some forceful PC shutdowns over the months due to power outages, and I have removed my drive and used a different drive with a different OS a few times, always switching with the PC turned off.

Does anyone know how to get Firefox to remember my full session and find out what these fake new tabs used to be? If not, is there a way I can restore my session to a state that it was previously like months ago? I would need something more powerful than the sessionstore-backups folder because it only helps me roll back a few weeks. I have backups from the bookmarks windows (ctrl+shift+O) but I don't think they save active open tabs. Just curious, do they save browser history? It wouldn't help me in this case as I mentioned before but it's good to know.

Thanks for your help and sorry if it's overexplained.

Upon a Windows forced restart closing Firefox, all of my current session tabs were closed. Upon opening Firefox once again, during which it updated, Recently Closed Windows and Tabs are both dark, preventing me from restoring my previous session.

Because of this issue, I need to try and recover my previous session by scanning through the search history to find the tabs that matter to me.

Open Application Menu(three bars) > History > Manage History

This is the only way to view the complete history in some sort of chronological order. Recent History does not go back far enough and Search History is useless in this case.

A window titled "Library" pops up, which has all my search history.

Focused on "Today", double clicking a website opens it in the current tab, which surprised me. I would think that default behavior would be opening it in a new tab, but alright. I'll right click and specify open in a new tab from now on.

I scroll down, find a website, right click, and open it in a new tab. This action removes the website from it's current position in the chronological order to put it at the very top. If you had scroll down, you are now back at the very top of the list again.

This same behavior does not occur in the "Yesterday" submenu or previous months like "July", however, in the "Last 7 days" and "This Month" submenu, this behavior occurs.

All in all, this means that the chronological order of the history is not preserved and my task of restoring my previous session manually is made more frustrating by having to scroll down where I was from the top after opening each website I want to recover.

Please just "copy" what Google Chrome does, I've never had an issue with their history implementations or my previous sessions being unrecoverable. I'll be figuring out some plugin to use to resolve my previous session issue in the mean time, as I've accepted it as a bad quirk of Firefox.

The history under Firefox View almost fixes the history problems I have, to bad it's hidden under two unrelated submenus, "List All Tabs" > "View All Tabs", so no reasonable person can actually find it. I only found it after writing this up. Put that in the history section please, something like.

Open Application Menu(three bars) > History > Browse History

Acer Aspire 5 laptop. Windows 10. Auto turned off because I unplugged it to move places and it has a dodgy connection so if the screen physically moves a bit (like closing and opening movement) it just auto turns off - the screen accidentally moved a bit! I restarted it but only used it to connect to the scanner and save the scanned doc in Documents - I didn't use the internet so didn't realise the tabs didn't re-open as normal. Next day, I realised the many tabs and a few windows weren't opening in Mozilla Firefox. They were also off in Chrome but I could recover those - and it was just one window and a handful of tabs. I did a restore last session, which was dated as a couple of days previously, but the Firefox windows and tabs were still not there when I restarted. I certainly wasn't asked nor were there any warnings re saving tabs etc Firefox has just done an update (auto). I've looked around but see no solution. I don't have my laptop synced to any other device. I thought I had a back up / remember things for in case of crashes but it seems not. What do I do to recover all the tabs and windows? Thank you.

I have Windows 11 and I installed Firefox Version 154. Now my bookmarks are lost and even when I type in regular websites it times out, instead of opening the website. How do I correct all of this?

I've added my Firefox to a new computer and signed into my account. Cannot find my bookmarks. The only option I see is to import them from another browser (which does not have them). How can I retrieve them?

Hi ! I recently decided to go to my account page on Firefox and check my informations. I decided to remove my recovery mail but that's about it. Then an update came right after and logged me out so I just reconnected. At first, everything seemed fine, exept that I had to log in all of my accounts again (gmail, website accounts, etc.), but then I realized that my containers disappeared as well ! What could be the cause and is it possible to recover them somehow ? There was a lot of saved content on it ;(

(PS: On the other hand, my extensions didn't change, they are still active)

Thank you for your support and have a great day ~

I recently got a new laptop. The FIREFOX app on my new laptop doesn't have File Edit View Bookmarks Profiles Tools and Help on the very top. I can't find my bookmarks with the folders I created.

i need help getting back my passwords after update. you deleted my firefox and installed a new one. if i knew my passwords would disappear i would have printed them

Every time Firefox updates, my bookmarks are deleted. The still show up, but the links are empty. VERY FRUSTRATING! I have to reestablish every bookmark and that takes up valuable time.