Firefox supportforum

I set about updating my e-mail address on this forum. I followed a hyperlink which had been e-mailed to me automatically in the past by the forum, and which pointed to support.mozilla.org

The first screen (whose URL I don't want to try to get right now because doing so might sign me out of my Support.Mozilla.org account) offered only an option for creating a new account, not signing into an existing account. It turns out that this is a very significant wording mistake that needs to be corrected.

Since I thought my existing account didn't exist anymore, I made a new account with my new e-mail address.

Then I found that the short username assigned to my new account had a "1" suffixed - which meant that my existing account did exist after all. So I deleted the new account. I also managed to sign into my existing account by using the misleadingly named "Create a new account" method.

The next problem was how to change my primary e-mail address. There is no evident way to do this. I eventually found article https://support.mozilla.org/en-US/kb/change-primary-email-address-firefox-accounts which confirmed my suspicion that the recommended workaround is to add the new address as a "secondary address," then delete the primary address. This is another significant issue that needs to be corrected. I'm registered on possibly dozens of Web forums etc. & all of them (except Mozilla) simply let me change my e-mail address when I need to.

Anyway, now apparently the support forum doesn't let me add my current e-mail address as a secondary e-mail address, because there is still a record of this address on the defunct account that I just now created. Also, the error message here is worded incorrectly (it claims that my new e-mail address is the same as my old e-mail address).

Can I please have assistance from a forum admin in getting my e-mail address updated, without change to my short username.

I also wish there were a more obvious way to ask for help (or raise defect reports) regarding the forum itself.

Thanks for your help.

I am very very tired from this black border.. I have also tried by uninstall & install firfox setup again & again many times but this problem cant be fixed. Kindly help me as soon as possible..

Kindly assist me step by step ..How can i fix this problem.

How to avoid: Firefox overwrites my opt-in form's emai address line as I am creating my Landing Pg in using autoresponder GetResponse.com?

Hi there,

I have problem to open my outlook online, office.com with Firefox latest version (88.01). I can open it on Chrome without any problem. I have the macbook pro with M1 chip. MacOS updated to latest version. Any idea is welcome. Thank you in advance.

This is a weird one. I would appreciate help. Please read carefully before responding....I am not a newb

Connected my new XPS laptop for the first time to my monitor. Everything looks fine (Windows 10, Chrome, other programs) EXCEPT for Firefox. In Firefox, all the text looks grainy, obviously not right. I disabled all my extensions, REFRESHED/RESET the browser, with no improvement.

But when I opened Firefox's troubleshooting mode, the browser immediately improved, became crystal clear. Also, when I took a screenshot to post here, the screenshot of the text appeared crystal clear as well. So it's definitely not the monitor.

Again, I've refreshed Firefox, and turned off all my extensions. Uninstalled and reinstalled. Still seeing grainy text. Troubleshoot mode says it turns off "extensions, themes, and custom settings" --what else does it turn off?

Any suggestions welcome.

Thanks, s.

Hey.. Firefox was working fine yesterday and when I turn on my laptop today and open firefox, it gives me just a white window. nothing else. I tried reinstalling, delete all the files from users folder, trying a deferent version, nothing. Please can anyone help ? Thanks

Firefox in windows will not let me login to my outlook account. Sight comes up, loads username and password but the login button is not active and does nothing. All products are up to date.

I have tried several solutions I found but nothing seems to apply to me.

tony_in_bc@hotmail.com

Firefox has been my browser of choice for many years, and over all those years I've had one nagging persistent problem with it that there seems no possible fix for and it will not go away no matter what measures I try. Backpaging takes several attempts to work when it should just work the first time. I've had to try up to 7 times to get back to the previous page, both with the button and my mouse. I know this has been a problem for years for others too, because I searched on it, and Mozilla seems incapable of doing anything about it, or perhaps they are just unwilling to bother with it. Which is it? Do they just not care, or is this beyond their ability to resolve?

I am not able to join my universities online classes through Firefox. I thought it might be just an issue with the unis conference service, but I tried discord as well and it's the same problem. Stuff I have tried: look into the permissions options and resdet the permissions (didn't even ask me for pemission again), check if the "block new requests" is marked (never was), didn't help launching firefox in trobleshoot mode to see if it's one of the addons that is the root of my problem, but it didn't change anything.

The only thing that helped was to reset Firefox, but that only fixes it temorarily (about 3 days). After that it reverted back to not letting me join calls. Now I could keep resetting my broweser every three day, but that's a bit bothersome.

Can I trust the permissions section of an extension? If Firefox says an extension only has access to a single website, can I trust it or can an extension installed from the official website go rogue anytime and have access to any site I go to? I mainly use Firefox but I don't have the confidence to install so many add-ons because there's no indication that it's currently accessing the site or not. about:performance don't always tell the whole story and a working extension can not show itself there.

Other browsers can set which site has an extension can have access to. You also have a clear indication that it's currently ON by hovering at the extension icon where a "Has access to this site" message will appear. Hope we can have something like that in Firefox soon.

My computer crashed and when I openend firefox, all my tabs were gone, about 140, it was impossible to open recently closed tabs or previous session. I found about 20 files that might contain all the tabs but none of them are opened properly in the scrounger at https://www.jeffersonscher.com/ffu/scrounger.html When I try to export it uncompressed, i get the message that the context of the box does not look like json, that's true because the box is empty after opening all 20 files. Even though one file even is 1.16mb. Does anyone has other advice on at least getting the url's from the file? You would expect at least one file to work right?

Hi all,

since I set up my blog I am sometimes & very infrequently experiencing the problem that either the style sheets are not supported (see attachment), or I am getting an error message to the effect that the address of my blog can't be reached. I already posted in the WordPress forum, and a user took a look at my blog, but couldn't replicate the error. So I came to the conclusion that this is maybe an issue with Firefox. My question: Can anybody replicate this error, and may--if possible--be post a solution here?

TIA,

Claus

Hello everyone!

I need to start a video even though my page is in the background, this does not start until the page is in the foreground, I have already checked the following param network.http.throttle.enable network.http.throttle.suspend-for network.http.throttle.version media.suspend-bkgnd-video.enabled media.videocontrols.picture-in-picture.video-toggle.enabled dom.min_background_timeout_value but none works, any idea how I can activate the video in the background

Why was this changed? I always used view image, and if I needed it in a new tab or a new window I could use control + click or shift + click. This literally removes a feature for no reason. I don't want my images in a new tab all the time, sometimes I don't need the current tab. I'm just dumbfounded

I have attached screenshot for your reference sometimes black border sometimes white create problem.

Kindly assist me to resolve this issue.

Thanks & Regards, Kamal

‘Firefox has been my browser for over 10 years,BUT I still get msg."make Firefox your default browser. HELP. Please.

I have tried every way that I could find to try and stop these meg.'s as when I go to "Customize" etc. it shows that Firefox is my

default browser.

Thanks,

A.W.