Firefox Enterprise Community Forum

Hello, we have the issue, that Firefox esr 153.1.0 crashes on opening urls. The crashes happen on several devices. These are the current crash-reports: bp-3e6bd41b-89b0-4a49-9479-90cbc0260831 bp-9bd858e0-2573-4a01-8bac-90c320260831 bp-ad358921-a24d-4e02-9ed5-2bc4d0260831 bp-0bfb15d0-b637-48b6-a445-94b350260831 bp-0dc0dbcb-fb77-4ce6-a1c0-659f40260831 bp-268bf05a-3eb7-493e-bd40-42e0c0260831 bp-3910ddb1-9dbd-4016-b421-0dd450260831

thanks for Help and advice.

Best Regards

Felix

we are using firefox std version in more than 15000 machines in our organisation, recentlty we migrated to all machines to ESR version, but now we are getting escallation, the application working very slow and not opening sometimes

Co żeście spieprzyli w tej przeglądarce? Claude AI zawiesza całą przeglądarkę. Od kilku wersji coś jest fundamentalnie zchrzanione bo nawet Pikvm nie serwuje obrazu. Do tego popsuliście coś z profilami, że nie można wrócić do starej wersji przeglądarki. Cała masa błędów. Na siłę próbujecie udaremnić działanie wtyczek blokujących szpiegowanie użytkowników?

Hi,

When switching from FF 128esr to 140esr our customers noticed a massive impact in performance for certain webapplications. All Applications effected heavily use pdf-files, users are working mostly exclusive in firefox. Performance is ok when the day starts but gets bad fast. Sooner or later working is no longer possible and firefox needs to be restarted.

The users work on Citrix Desktops, but difference in performance is also seen in Firefox localy (not as bad but its there). Cross-tests with another browser are not possible, because the application works only in FF.

We tried removing almost all policies effective to rule out a specific hardening setting We tried every setting we could find linked to cache (as it seemed related to that) but without success. We collected logs with the Firefox-internal Tools but could not identify a specific Problem.

Any Help is apreciated, thx in advance

Hi,

I am having the issues on more than 1 pc that after updating the firefox esr 128 version to 140 esr version, the firefox does not work properly, specially with xWiki. when i click on xwiki (on-premis server), i can read the contents and all. but when i click edit then it shows the blank page. this is very odd as it happens after updating to 140 version. picture is attached.

Thanks Sheras

We recently update Firefox with version 138.0 and now getting the message "Gah. Your tab just crashed" when opening the browser.

We attempted to update and install version 138.0.1 only resulting with the same error. We also found and attempted the following all resulting with the same error: - change the about:config page for settings to false for both browser.tabs.remote.autostart and browser.tabs.remote.autostart.2

- clear browser cache.

- enable Temporary Mode in the Help menu. This appears to fix the problem but only for the current browser session. When a new Firefox window is opened, the error reappears.

What is needed to resolve this error or is there a way to permanently enable Temporary Mode or some similar setting? Thanks for all your help with this.

Dear Sir or Madam,

We are experiencing an issue with various users on our terminal servers whereby websites open very slowly when using Firefox. When I access the website using Edge from the same user session, everything works very quickly. We have already tried creating a new profile in Firefox and clearing the cache, but without success. Could you please help us?

The operating system used is Windows Server 2022.

When I go to some websites, such as Corair.com it hangs. I cannot click on anything. If I try to access specific pages via a search engine the same happens. I can close the browser but the 8+ processes don't terminate so I have to kill them from task manager.

I clear all of my browser history when I close FF so I can't remember all of the sites this happens on, but it was more than just Corsair.com.

I'm using 140.2.0esr, but also had the problem with 140.1.0esr. I did not have this issue on 128.12.0esr (I upgrade to 140 after that).

I tried turning use hardware acceleration off/on, that didn't fix it.

I am just about to try safe mode.

I confirmed this problem on two separate computers(windows 7 and windows 11) and version 115.23.0 of Firefox ESR can not properly play streams on twitch.tv

Audio will play, but the video does not load with only a black screen with question mark icon replacing video feed.

After updating to v132 I have noticed a significant increase in the load times for some websites that our users connect to. Using v131.0.3 I usually see < 1 second load times for the two websites I am monitoring but after upgrading to v132 it is consistently taking 18-19 seconds for the same page. I have tried uninstalling v132 and reverting to v131 and it immediately goes back to the much faster load times. I have also tried installing various v133 releases and I see the same performance issue as for v132.

The environment I am working in is behind a network firewall with relatively restrictive internet access and I am wondering whether there are sites that Firefox is trying to connect to for the new anti-tracking or suspicious activity features (or anything else) that are being blocked and are therefore causing timeouts and retries that are bumping the total load time up.

Can anyone think of anything else I could check or change?