Alle produkter Community Forum

Dear community, I have recently updated my Thinkpad from kubuntu 22.04 to 24.04, which included an update of thunderbird to version 128.1.0esr (and a switch to a snap package).

However, when I type into the quick filter bar, (i) the whole thunderbird GUI freezes until the filter was applied to my several thousand emails, (ii) which also seems to take much longer than before. Before the update, the filter took maybe ~0.5 seconds or less, it now takes ~4 seconds. A lot for just a few thousand emails. Btw, the same happens if I empty the quick filter field. Just that it seems to take now even longer until it shows all of my emails.

I don't know if anyone can help. I feel more this could be something for a bug report?

Thanks a lot in advance, Matthias

I converted as advised and then updated to the newest version. I lost everything except the messages: the Address Book, Tags, Message Filters, and Folders are all gone. This is a disaster after 15+ years with Thunderbird. It started when I copied the folder "profiles" from my laptop to my PC for the 1,000th time. Is there a simple step-by-step solution? Without the history or apologies etc. etc? Just "do this?" My solution now is to do all my email on my laptop. Ugh!

Hi! I can't see the article txt here https://www.musicbusinessworldwide.com/us-music-publishing-revenue-jumped-10-7-to-6-2bn-in-2023-outstripping-recorded-musics-growth-in-percentage-terms/

I can see the headline. See attached. No issue if I moved to Edge, and I've cleared my cache and data.

Thank you!

Hi community, I have browsed a bit in the web but haven't found a solution.

I'm a long-term Thunderbird user having this as my to-go-mail-client on every computer since almost 20 years and have always been happy with it. However since the last major update to 128.0.1 my Thunderbird has become very unresponsive whenever I start it or I receive an email.

I have 3 mail accounts in my Thunderbird set up. Two accounts are using POP, these seem to work as expected. The third account is a (company)-Google account that syncs mails via IMAP. Whenever I receive an email with this Google-account I see the blue loading bar at the bottom-right of the UI and this takes a while to load (even when receiving only one email), as long as this loads my Thunderbird is "Not responding". After approximately one minute I can read my new email and work as always (until a new mail comes in and it becomes unresponsive again). Needless to say that this is not very great for working productive and I hope to find a solution, so I don't have to get used to a new mail client.

Currently I'm on 128.1.1 on Windows 11, as said this issue started with the update to 128.0.1 some weeks ago.

Happy to provide more details or test some steps if someone has a helpful idea how to improve things

Hi. Having become frustrated with BT mail I recently installed Thunderbird on two laptops. One laptop runs on Window 11 and the other Linux Mint 21.3 Virginia. If possible I would like to link the Thunderbird calendar on the two machines. I have tried to Google the subject but any discussion/guidance on the issue was beyond my technical competence: which is very limited! From my reading I came to a view (possibly erroneously) that if I maintained the BT calendar I could somehow sync this with the Thunderbird applications on the respective laptops. I would appreciate guidance on whether this is in fact possible and if so is there an idiots guide to doing it? Thank you Tim Ballycarn

TB 128.2.0esr (64b) Setting a decent Date/Time format should be easy, it's not. This is what I tried - https://support.mozilla.org/en-US/kb/customize-date-time-formats-thunderbird I added these formats to Config - intl.date_time.pattern_override.connector_short = {1} {0} intl.date_time.pattern_override.date_short intl.date_time.pattern_override.time_short They had no effect, see screenshot for before and after. 08:42 for today's time and date = good. 9/3/2024, 09:11 the comma is unnecessary, I want it gone, otherwise good. Monday, September 2, 2024, 17:12 after 7 days ultra verbose? Am I missing something?

I'm trying to add the Dashlane extension to my laptop running Windows 10 or 11, and Firefox. But I cannot do this as my computer is in safe mode (troubleshoot mode?) How do I get out of this mode so I can add Dashlane extension. Thanks for your help;. Jonnie

Sync just does NOT work. I installed FF on my Mac brand new and fresh... brand new machine. Signed into Sync. NOTHING. After 6-7 HOURS... nothing. It just gets NOTHING AT ALL from my Windows Desktop.

I've signed out of ALL Firefox/Mozilla sync sessions... signed in clean- all browsers are up to date. And the about:sync-log page shows a LONG streak of errors... NON STOP ERRORS.

Why?! Why can't we just sync extensions to install and bookmarks across machines? How is this that hard for Mozilla?!

The sync-log page list: File:error-sync-1714085057059.txt 6 KB 4/25/2024 17:44:17 File:error-sync-1714088658041.txt 18 KB 4/25/2024 18:44:18 File:error-sync-1714189161327.txt 6 KB 4/26/2024 22:39:21 File:error-sync-1714498425099.txt 13 KB 4/30/2024 12:33:45 File:error-sync-1714588968223.txt 10 KB 5/1/2024 13:42:48 File:error-sync-1714589121080.txt 9 KB 5/1/2024 13:45:21 File:error-sync-1714600674960.txt 7 KB 5/1/2024 16:57:55 File:error-sync-1714604277834.txt 24 KB 5/1/2024 17:57:57 File:error-sync-1714838021899.txt 24 KB 5/4/2024 10:53:41 File:error-sync-1714839602488.txt 11 KB 5/4/2024 11:20:02 File:error-sync-1714839613709.txt 10 KB 5/4/2024 11:20:13 File:error-sync-1714844303035.txt 16 KB 5/4/2024 12:38:23 File:error-sync-1714844919123.txt 15 KB 5/4/2024 12:48:39 File:error-sync-1714846872373.txt 17 KB 5/4/2024 13:21:12 File:error-sync-1714846956569.txt 12 KB 5/4/2024 13:22:36 File:error-sync-1714941772713.txt 15 KB 5/5/2024 15:42:52 File:error-sync-1714941774043.txt 14 KB 5/5/2024 15:42:54 File:error-sync-1714941849730.txt 14 KB 5/5/2024 15:44:09 File:error-sync-1714942633097.txt 14 KB 5/5/2024 15:57:13 File:error-sync-1714942674714.txt 48 KB 5/5/2024 15:57:54

Day after day and attempt after attempt of failures for a basic function of the browser.

Here is the text of the latest log and showing constant connection errors- mind you NOTHING is breaking on my internet as I'm often streaming things and watching stuff while surfing, or others in the house are. Our connection, and Firefox getting online, are all working fine. I am at a loss. I don't understand how this is so terribly broken out of the box that you can't just sign in and let it talk to their servers. I know Google has billions behind Chrome, but this shouldn't be so 1990's bad by comparison to Chrome sync.

1714081299909 Sync.SyncScheduler DEBUG Next sync in 3600000 ms. (why=schedule) 1714081300746 Sync.SyncScheduler DEBUG Network link status changed to "changed". Offline?: false 1714082945349 Sync.SyncScheduler DEBUG Network link status changed to "changed". Offline?: false 1714082945373 Sync.SyncScheduler DEBUG Network link status changed to "down". Offline?: false 1714082945373 Sync.SyncScheduler DEBUG Clearing sync triggers and the global score. 1714082945374 Sync.SyncScheduler DEBUG Next sync in 3600000 ms. (why=schedule) 1714085055761 Sync.SyncScheduler DEBUG Woke from sleep. 1714085056643 Sync.SyncScheduler DEBUG Network link status changed to "changed". Offline?: false 1714085056786 Sync.SyncScheduler DEBUG Network link status changed to "up". Offline?: false 1714085056786 Sync.SyncScheduler DEBUG Network link looks up. Syncing. 1714085056899 Sync.SyncScheduler DEBUG Network link status changed to "changed". Offline?: false 1714085056902 Sync.Service DEBUG User-Agent: Firefox/125.0.2 (Windows NT 10.0; Win64; x64) FxSync/1.127.0.20240419144423.desktop 1714085056902 Sync.Service INFO Starting sync at 2024-04-25 17:44:16 in browser session V0xN5aUmAS9A 1714085056902 Sync.SyncScheduler DEBUG Clearing sync triggers and the global score. 1714085056904 Sync.Status INFO Resetting Status. 1714085056904 Sync.Status DEBUG Status.service: success.status_ok => success.status_ok 1714085056904 FirefoxAccounts DEBUG FxAccountsProfileClient: Requested profile 1714085056904 FirefoxAccounts DEBUG getOAuthToken enter 1714085056905 FirefoxAccounts TRACE getCachedToken returning cached token 1714085056905 FirefoxAccounts DEBUG getOAuthToken returning a cached token 1714085056905 Services.Common.RESTRequest DEBUG GET request to https://profile.accounts.firefox.com/v1/profile 1714085056905 Sync.SyncAuthManager INFO Getting sync key 1714085056905 FirefoxAccounts DEBUG getOAuthToken enter 1714085056905 FirefoxAccounts TRACE getCachedToken returning cached token 1714085056905 FirefoxAccounts DEBUG getOAuthToken returning a cached token 1714085056905 Sync.SyncAuthManager INFO Getting a sync token from: https://token.services.mozilla.com/1.0/sync/1.5 1714085056905 Sync.SyncAuthManager DEBUG Getting a token using OAuth 1714085056905 Services.Common.TokenServerClient DEBUG Beginning OAuth token exchange: https://token.services.mozilla.com/1.0/sync/1.5 1714085056906 Services.Common.RESTRequest DEBUG GET request to https://token.services.mozilla.com/1.0/sync/1.5 1714085057025 Services.Common.RESTRequest DEBUG GET https://profile.accounts.firefox.com/v1/profile failed: 2152398878 - NS_ERROR_UNKNOWN_HOST 1714085057025 FirefoxAccounts ERROR Background refresh of profile failed: {"name":"FxAccountsProfileClientError","code":null,"errno":998,"error":"NETWORK_ERROR","message":"[Exception... \"NS_ERROR_UNKNOWN_HOST\" nsresult: \"0x804b001e (NS_ERROR_UNKNOWN_HOST)\" location: \"JS frame :: resource://services-common/rest.sys.mjs :: onStopRequest :: line 478\" data: no]"} 1714085057031 Services.Common.RESTRequest DEBUG GET https://token.services.mozilla.com/1.0/sync/1.5 failed: 2152398878 - NS_ERROR_UNKNOWN_HOST 1714085057031 Sync.SyncAuthManager ERROR Non-authentication error in _fetchTokenForUser: TokenServerClientNetworkError({"error":{}})(resource://services-common/tokenserverclient.sys.mjs:28:36) JS Stack trace: TokenServerClientNetworkError@tokenserverclient.sys.mjs:51:16 _tokenServerExchangeRequest@tokenserverclient.sys.mjs:235:13 1714085057031 Sync.Status DEBUG Status.login: success.login => error.login.reason.network 1714085057031 Sync.Status DEBUG Status.service: success.status_ok => error.login.failed 1714085057031 Sync.SyncAuthManager ERROR Failed to fetch a token for authentication: TokenServerClientNetworkError({"error":{}})(resource://services-common/tokenserverclient.sys.mjs:28:36) JS Stack trace: TokenServerClientNetworkError@tokenserverclient.sys.mjs:51:16 _tokenServerExchangeRequest@tokenserverclient.sys.mjs:235:13 1714085057032 FirefoxAccounts TRACE not checking freshness of profile as it remains recent 1714085057055 Sync.Resource WARN GET request to https://sync-1-us-west1-g.sync.services.mozilla.com/1.5/209631697/info/collections failed: [Exception... "The lookup of the hostname failed" nsresult: "0x804b001e (NS_ERROR_UNKNOWN_HOST)" location: "<unknown>" data: no] No traceback available 1714085057056 Sync.Status DEBUG Status.sync: success.sync => error.login.reason.network 1714085057056 Sync.Status DEBUG Status.service: error.login.failed => error.sync.failed 1714085057056 Sync.ErrorHandler ERROR Sync encountered an error: [Exception... "The lookup of the hostname failed" nsresult: "0x804b001e (NS_ERROR_UNKNOWN_HOST)" location: "<unknown>" data: no] No traceback available 1714085057056 Sync.SyncScheduler DEBUG Next sync in 3600000 ms. (why=reschedule) 1714085057057 Sync.Telemetry INFO Early submission of sync telemetry due to changed IDs/NodeType 1714085057059 Sync.Service DEBUG Exception calling anonymous function: [Exception... "The lookup of the hostname failed" nsresult: "0x804b001e (NS_ERROR_UNKNOWN_HOST)" location: "<unknown>" data: no] No traceback available

Hello, I'm having an issue with how Firefox is displaying images on some of our product pages. The image appears to be zoomed in which cuts off the side of the product image. The exact same product page displays completely fine when using Safari and Chrome. I cannot figure out the issue. Please see attached images.

I have tried:

modifying the about:config page prefs:

   browser.enable_automatic_image_resizing
   browser.enable_click_image_resizing 

I have also tried resetting the zoom features (Command/Conrl +/-/0).

I have also tried reinstalling firefox and running the browser without any extensions.

None of these worked. Any suggestions?

Is there anyway to configure network.http.rcwn.enabled to false via the policy located in the ''C:\Program Files\Mozilla Firefox\distribution'' folder?

firstly, i'd like to say this isn't really about settings, well it sort of is, it's about layouts, but there's no heading for that. sorry!

i've just gone from version 102 to version 128. for my use of Thunderbird, nothing much seems to have changed, except some things are now harder. (such is progress!) i would like to see the columns in message lists as proper columns, with headers you can click on. so only one line per message, as it used to be, would suit me just fine. that way i can compare things in the list, which i would say is really important. you can change the sort, and easily see how it effects things.

does anyone know if is there any way to achieve this? i can't see anything in Settings or View. thanks so much.

I get the server not found error on almost anything.

Hmm. We’re having trouble finding that site. We can’t connect to the server at [literally almost any site] If you entered the right address, you can:

   Try again later
   Check your network connection
   Check that Firefox has permission to access the web (you might be connected but behind a firewall)

The site usually loads after I wait like 2-3 mins before reloading the site, or I force reload it around 7 times, but I cannot find a way to make the issue go away. I have refreshed Firefox, I have uninstalled and reinstalled it fresh, I have opened Firefox in Troubleshooting mode and the issue persists. I am at the end of my wits. Someone please give me something else to try.

Some of my older emails, which were in HTML, now appear as text with full headers and formatting data, making them unreadable. How do I convert them back to HTML?

Thunderbird 128.2.0esr (32-bit)

Hi,

When on this page:

https://addons.mozilla.org/en-US/firefox/addon/antffw/reviews/?page=9

even in safe mode, I don't see a button allowing to post a review.

I am of course logged in. What am I missing?

Before the last update, when you assigned a colored label to the message (e.g., work, important, etc.), the entire title, header of the message, took the chosen color. Now you only see a small tag.

'The previous system was definitely more practical. Can it be reactivated?