Alle produkter Community Forum

Hello, everyone,

I don't seem able to install Firefox on a Windows tablet (at least I think it's a tablet, it's an Asus Transformer Book, with a tablet screen and a detachable keyboard, anyway). Does anyone have any ideas why, please?

I should warn anyone before they read on that I am in no way techie, so helping me may be frustrating at times as I need advice/instructions etc spelled out really simply, as anything too technical is beyond me, I'm afraid.

So, anyone brave and/or patient enough to read on... I've bought the tablet secondhand, 'wiped' etc. It's an Asus T100HAN Processor: Intel(R) Atom(TM) x5-Z8500 CPU@ 1.44GHz 1.44GHz Installed memory: 2.00GB System type: 64-bit Operating System, 64-based processor Pen and touch: Full Windows Touch Support with 10 Touch Points

It's currently running Windows 10 Home, but I'm hoping to install Linux Mint on it, although it's only since I bought it that it's occurred to me that putting Linux on it might not be as straightforward as I thought, (ie I'm typing this on a laptop that came with Windows but on which I installed Linux Mint. "If Linux runs on this, it must run on anything that can handle Windows," I thought to myself before buying the tablet. But now I've realised that, eg, this laptop doesn't have a touchscreen, not does the screen have to rotate, which is the main reason for buying the tablet.)

That's sort of a digression, but might not be, as it explains why my priority right now is installing Firefox on the machine - so that even if it turns out I can't install Linux on it, at least I'll have Firefox rather than Edge or whatever.

So, in the Edge that came already on the machine, I accessed the official Mozilla page (despite getting several scary warnings from Edge about there being a problem with "this website's" security certificate, oh, and something about "Windows SmartScreen can't be reached at the moment") and downloaded Firefox. I went for the desktop version because that seemed more relevant than the Android or iOS versions. Then I've told it to "Run". The installer thing has come up and the little colour wave thing has happened with the icon in the taskbar (or whatever it's called). And then, after several minutes, I've got a message from Firefox Installer: "Hmm. For some reason, we could not install Firefox. Choose OK to start again." So I've clicked on OK, and the same thing has happened. Several times. And I've downloaded Firefox umpteen times as well, just in case there'd been an issue with that first download, only the same thing has happened, over and over again.

From the "about" thing, it looks like the 30GB or so of storage on the tablet, but about 10GB(!!!) is taken up by "system files to help Windows run properly. Your PC won't work without them."

Can anyone explain, please, what's going on, and what (if anything) I can do to get the wretched thing to allow me to install Firefox? I could just about cope if I can't get Linux, but no Firefox??? No, no no!

Thanks, Alice.

I have been using the Thunderbird email client on my Mac for a long time to access my corporate Gmail account. (This is not a personal Gmail account, it is a corporate Gmail linked with Okta.)

In this corporate Gmail account, I do not have access to "App Password" settings or "Less Secure App Access" options. Everything was working fine until 25th April 25. On that day, I updated my Okta password, which also affected my Gmail account because Gmail is connected through Okta.

Since then, my Thunderbird email client has stopped working. It keeps asking me to allow Thunderbird to access Gmail, and even though I allowed it many times, the same pop-up keeps appearing. To troubleshoot the issue, I have tried the following steps:

• Reset my Okta password again to rule out any password issues. (I am able to log in to Gmail successfully with the new password and I can configure the same Gmail account with the Mac Mail app without any issue.)

• Upgraded the Thunderbird client to version 137.0.2.

• Cleared saved passwords and cleared cookies. (Note: "Accept cookies from sites" is enabled under Web Content settings.)

• Deleted the account from Thunderbird and tried to re-add it.

After this, I started getting the error: "Unable to log in at server. Probably wrong configuration, username, or password."

• While adding the account, I entered my name and email address, left the password field blank, unchecked "Remember Password", and filled in the configuration manually.

When I clicked on "Re-test", it detected the server settings correctly. But when I clicked on "Done", I got the same error again.

• Created a completely new profile in Thunderbird and tried again, but still faced the same issue:

"Unable to log in at server. Probably wrong configuration, username, or password."

• Uninstalled Thunderbird completely and reinstalled it, but the issue still remains. (Please refer to the attached screenshot.)

• I tried the troubleshooting mode, which disables all the add-ons and themes, but the issue is still the same.

Any help would be appreciated.

I'm not sure if this is relevant, but Gmail has made some changes (see the link https://support.google.com/mail/answer/7126229?visit_id=638814378228955739-1844270273&hl=en&rd=1). This might be causing the issue, though it was working fine until I reset my password on April 25th.

I successfully subscribed to an online .ics file but I found the resulting calendar entries inadequate and I want to unsubscribe but I can't figure out how to do that. I've tried searching for instructions but haven't found any.

According to Firefox Help, "After you have defined and set your Primary Password, you will be prompted to enter it once for each Firefox session, when Firefox needs access to your stored passwords." But since updating to version 136.0 I get asked for my Primary Password even to see my home page. Why is this?

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Firefox has stopped obeying target="_blank"

Started a month or so ago.

Take a look at Firefox target="_blank" problem for details.

There is not a topic in the dropdown list that remotely addresses this issue so I just selected Performance and Connectivity for the hell of it.

Something like this question has been asked so many times, searching for other's answers has become useless. The answers vary over the years and Thunderbird version numbers, not to mention that I can't even find documentation from Mozilla on this topic (official method of changing font size for average user; official list of css keywords, their format, and examples of use; etc.).

I am trying to increase the size of the Thunderbird fonts—not the ones used to display an email, but the ones used to show my list of accounts, mailboxes, and folders and the list of emails I have received (Table View, not Card View). For what its worth, I've already changed the font magnification to 1.5x.

I set toolkit.legacyUserProfileCustomizations.stylesheets to true, and created a chrome folder in my profile directory. In it I put this userChrome.css:

/* Set font size in folder pane */ treechildren::-moz-tree-cell-text { font-size: 18pt !important; }

/* Set font size in message list page */ treechildren::-moz-tree-cell-text { font-size: 22pt !important; }

However, restarting Thunderbird (multiple times with various font sizes) shows no changes. What do I do to change my font sizes? (The average user shouldn't even need to know about profiles or style sheets!)

Veuillez saisir votre mot de passe principal." : cette fenêtre apparaît à tout bout de champ. Réinitialiser ? La clé de sécurité est refusée... Et je suis incapable de fermer mon compte... C'est un cul-de-sac. À l'aide SVP !Merci ! Eloi

Hi All. Long time (25 years) user here, first time poster. Just want to report weird issue/bug, thought to start here on the forum: I'm a fast typer and often sending emails quite quickly. When I click 'reply' to a message, for example, I start typing pretty shortly thereafter. What I'm seeing in the past month or two (sorry, don't have accurate info on when this started) is that the focus briefly jumps to the 'to' field of my message before jumping to the body (where I think it should be from the beginning). The result is that I start typing my message (e.g. "Hello Gloria, Thanks for your email ...."), and get an auto-matched address from my address book (e.g. "He" matches to "Henry Yu") plugged in to the to: field. Then the rest of the text continues in the body field.

Sometimes I notice, sometimes I don't (if there are multiple recipients in particular it's harder to notice the extra address).

It's obviously undesirable to be sending messages to basically randomly selected addresses from my address book. Why is Thunderbird sending the focus to the to: field for a moment, and then jumping to the body? I suggest just putting the focus squarely on the body. Or, lock my keyboard or something until the message is ready to receive input.

Or would anybody know a workaround to this? Other than slowing down, which is of course what I'm doing at the moment.

I'm on Windows, T-bird 128.9.2esr (64-bit).

Thanks!

George

I just installed Thunderbird on Deepin Linux today. And I forgot which button I wrongly clicked. As a result, my thunderbird's appearance looks messy.

How to set it back to the default view without reinstall it?

I am looking forward to the answer.

I have been having much trouble with Thunderbird. The latest problem is with the Sent folder. When I try to Compact Folders I get the message "The folder 'Sent on Local' could not be compacted because writing to folder failed. Verify that you have enough disk space, and that you have write privileges to the file system, then try again."

I have plenty of disk space and have Full Control. I tried creating a temporary folder and moving all the Sent messages to it, so that Sent had zero messages. I still got the same message. The file listing showed Sent to have a size of 182 MB even though it didn't contain any messages. I've tried deleting sent.msf to force Thunderbird to recreate the index - didn't work. I tried using Repair Folder. That worked, but when I tried Compacting Folders again it found another folder with the same problem. I fixed that one and then it said the Sent folder was bad once again. I'm going around in circles!

I've deleted and recreated scores of .msf files for various reasons, trying to get Thunderbird to work without errors, but as soon as I get one problem fixed, another one crops up. I'd conclude that it's my computer, except that I'm not having any problems with other programs.

Any thoughts on this particular problem or Thunderbird problems in general? Thanks.

It appears that Thunderbird knows how much disc space is required to compact a folder, since it says there is not enough. Could the message say "You must have xxx free disc space" rather than having to use the trial and error method. If this space is 'work space' could Thunderbird be instructed to use a drive other than C: for workspace.