Alle produkter Community Forum

I've always experience occasional TB crashes. According to my log history there was 1 in July, 3 in Aug, 2 in Sep, 2 in Oct, and 6 in Nov. I never really paid attention since the reboot was quick. But now in December I am losing work and it is a major problem. I've had 30 crashes in Dec and 21 in the past week. I have only 3 add ons and they have not changed, and a Copernic connector. I disable the Copernic connector and it didn't help. I have the same 140.6 on my Surface Go with the same add ons, except for Copernic and it runs fine. On both PCs I use Malewarebytes and WinDef. I have put exclusions for them in their setups. Even with MBAM completely disabled I've still had crashes.

I cleared the Cache and no help. I've even had occasional crashes in Troubleshooting mode. Here are my last 5 crash IDs

bp-070bf941-4e8b-41a3-8b84-3e3440251224 bp-a936f7c2-9ee3-4c38-b304-dab830251224 bp-8be9cf9e-8f2f-49bb-95cf-47e780251224 bp-12f8fc2c-c505-40f0-8c67-44b730251224 bp-9013fb78-086c-4327-9de8-62db30251223

Interestingly I’m also experiencing crashes with Firefox, especially ChatGPT. I cleared the ChatGPT history and that helped but did not solve the problem. I cleared the Firefox cache and in troubleshoot mode still have issues.

Otherwise my win11 PC seems to be working fine. I’ve run chkdsk and all is ok. Also scannow is ok.

Is my next step a profile rebuild?

Through extensive troubleshooting, I am unable to get firefox to open at all.

I've done a full uninstall, cleaned all user directories, program files / x86, program data, appdata roaming and local, etc. I used the Microsoft uninstaller and even Revo Uninstaller to remove everything related to Firefox, did a restart and reinstall of the latest one and it still won't launch.

Firefox was previously working until a reboot occurred and now it won't launch.

Firefox 32 bit seems to work when installed, and running Firefox as an admin previously worked but no it no longer does.

I looked at the following articles: - https://support.mozilla.org/en-US/kb/firefox-wont-start-find-solutions - https://support.mozilla.org/en-US/kb/profile-manager-create-remove-switch-firefox-profiles - https://support.mozilla.org/en-US/kb/profile-manager-create-remove-switch-firefox-profiles#w_start-the-profile-manager-when-firefox-is-closed

There's no malware on this machine (business EDR on it, even disabled it as a test and it still didn't open).

I was able to launch the profile manager but now I am unable to as the processes launch in task manager and then within 5 seconds they close.

Firefox is not running in the background for any user (I'm the only one logged in after a reboot as well)

I'm unable to open in troubleshoot mode either. Tried run as and admin cmd "C:\Program Files\Mozilla Firefox\firefox.exe" -safe-mode

Ran SFC / scannow / DISM restore health commands as well and both came back fine / no integrity violations

When I accessed TB it updated to an ESR (Eclipse) version and when I load it I get a message saying I've used an old version, would I like to create a new profile. ( I didn't) I've copied my backup to the profile but many folders are missing from the current profile.

How do I get all my folders to display? I've reinstalled TB version 147 without the ESR option.

Thunderbird 140.7.0esr (aarch64) on macOS26.02

For several days now, Thunderbird has been responding extremely slowly to mouse movements or clicks. This leads to undesirable results because emails are suddenly deleted that should not be deleted (due to forced double clicks). Or folders are not opened, or the wrong folders are opened.

The last change was updating Thunderbird. Is this a known bug?

Hallo everybody who wants to help me, A few days ago, YouTube opened a tab in my browser without being asked. How can I stop this? It started with youtube automatically opening the installed app every day. I then uninstalled the app. Since uninstalling it, youtube opens a tab in my firefox every day, which I don't want. Thanks for your support. Erich

Thunderbird was working fine on my Laptop until yesterday's update. Now I keep getting the above message. There is plenty of desk space and my write privileges haven't changed, If I delete yesterday's messages and try downloading new ones those messages reload. I think my tablet hasn't yet installed the update and is currently loading emails normally. Any help, much appreciated!

my old email was discontinued kanokla no longer provides the service ,so i got a gmail address and i wish to update my primary but i cant because i need a 6 digit code from my kanokla email which doesnt exist any more.so i cannot update my info because i am working towards installing Linux and i am trying to get everything in order. can you help please my new email is [email removed]@gmail.com

thankyou

Hallo, bitte meine Emailadresse [email 1 removed]@pcpm.ch löschen und gegen [email 2 removed]@gmail.com ersetzen. [email 1 removed]@pcpm.ch gibt es nicht mehr und kann nicht drauf zugegriffen werden. Antworten bitte an die neue Emailadresse senden. Danke

I am not sure what to do first. I already paid for the VPN subscription. I reinstalled Mozzilla VPN but have not yet put the sudo lines in that are listed in the help on Firefox. Can you send me an email with instructions and any special sudo lines I need to intall so I do not get charged a second time. I heve the recovery code. I am new to Mint. Windows 11 started knocking out my hardware with power surges. Had to come from the operating system itself since the machine is hooked to a power backup that smoothes the current out. Converted everything to Linux. Like it. Life can be cruel... LOL Thanks so much for the effort. [edited] landline, but best bet is email. [edited phone# and email from community support forum]

I searched, and all the internet results I find tell me to look in the settings:applications:mailto ddlb and select Yahoo. The problem is that it's not there.

There is a "use other" but there's no hint on how I'd tell it to open https://mail.yahoo.com.

How do I get it to open Yahoo mail?

This is on W11.

A heart has recently been included in the Firefox icon in my taskbar. What's the reason for it and what do I have to do so that the Firefox icon no longer has it? I've run a number of antimalware programs and they came up with nothing.

Hi, I am trying to export a calendar from a Windows 10 PC into a Lubuntu PC. The exported Home.ics file is about 217KB. At stage 4 in the import process (which shows the file name correctly) a message in red says "No importable items found in the file" . In the main area it says "Loading items" but nothing happens. Am I missing something here? Thanks

how to add Yahoo search as default search engine if Yahoo is missing on Firefox Search. on Search setting i can see different engines Google, Bing, Ebay, etc. but there is no Yahoo.