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Restoring Firefox bookmarks

Mozillers, I depend heavily in my environmental and other work on Firefox and am grateful for its ability to restore previous tabs when my laptop, not infrequently, stop… (læs mere)

Mozillers,

I depend heavily in my environmental and other work on Firefox and am grateful for its ability to restore previous tabs when my laptop, not infrequently, stops working abruptly.

Now the much-used bookmarks have disappeared. A search site states promisingly:

"To restore Firefox bookmarks, use the built-in backup feature by going to Menu > Bookmarks > Manage Bookmarks > Import & Backup > Restore, then select a dated backup or a manual file (like a JSON backup) to bring back lost bookmarks..."

But my Firefox's Bookmarks drop-down menu has no Manage Bookmarks option. PLEASE, what must I do?

Elsewhere I managed to find this file which apparently contains recent bookmarks:

"C:\Users\User\AppData\Roaming\Mozilla\Firefox\Profiles\unk14jlv.default-release-1647366062305\bookmarkbackups\bookmarks-2025-12-26_95_4IdGtYxezJpwuH1UIiT1bRwe1K6bcGO8rv0mqa9rUWU=.jsonlz4"

But attempting to open it with Applications\firefox.exe (default) accomplishes nothing.

FOOL-proof instructions would be wonderful. Thank you.

Stillet af AntonioLambe for for 1 måned siden

Besvaret af AntonioLambe for 4 uger siden

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Firefox randomly closing

Lately my Firefox app window will just randomly close while I'm using it. I notice most often on Facebook, but that's because it's the most often used page. When I reop… (læs mere)

Lately my Firefox app window will just randomly close while I'm using it. I notice most often on Facebook, but that's because it's the most often used page.

When I reopen the app, it's like I just opened it, not like it got minimized.

What's wrong with it? I have it updated to current version, as well as I've run malware and virus scans to see if it's my phone. Nothing found.

Stillet af Ryan L. for 3 dage siden

Besvaret af Ryan L. for 41 minutter siden

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Mozzila rejects connection with a spesific site.

Untill last night i could conect with that site https://imtw.ru and its sub forums without eny problem . Today when i press the link i recieve a message that the connecti… (læs mere)

Untill last night i could conect with that site https://imtw.ru and its sub forums without eny problem . Today when i press the link i recieve a message that the connection is rejected "Failure to secure connection". As you van see it has the https:// infront and i repeat i was able to connect last night. What may be wrong?

Stillet af AnthoniusII for 1 dag siden

Besvaret af AnthoniusII for 4 timer siden

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Hyperlinks No Longer Working In TBird . . .

TBird Version: 140.7.1esr Since yesterday I can no longer click through with hyperlinks inside an email message. I don't understand this. I have already tried all the … (læs mere)

TBird Version: 140.7.1esr

Since yesterday I can no longer click through with hyperlinks inside an email message.

I don't understand this.

I have already tried all the troubleshooting items to no avail.

To my mind, a change was made to TBird's functionality and this is stopping the click-through to the default browser and the opening of the page linked.

Stillet af tamjk for 1 dag siden

Besvaret af Ed for 13 timer siden

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Firefox Sync funktioniert nicht – Lesezeichen von Android syncen nicht zu anderen Geräten.

Ich bin langjähriger Firefox-Nutzer und habe bereits mehrere Troubleshooting-Schritte durchgeführt. Trotzdem benötige ich konkrete Unterstützung für dieses spezifische Pr… (læs mere)

Ich bin langjähriger Firefox-Nutzer und habe bereits mehrere Troubleshooting-Schritte durchgeführt. Trotzdem benötige ich konkrete Unterstützung für dieses spezifische Problem.

PROBLEM KURZ: Ich habe ~1.625 Lesezeichen auf meinem Android-Tablet (Gerät D). Diese Lesezeichen syncen NICHT zu meinen anderen Geräten (Windows 11 + 2x Android). Alle anderen Geräte bleiben leer – keine Lesezeichen vorhanden.

GERÄTE-SETUP: - Gerät A: Huawei Notebook, Windows 11, Firefox (neues Profil „CleanSync") - Gerät B: Android-Handy, Firefox - Gerät C: Android-Handy, Firefox - Gerät D: Samsung Tablet SM-X200, Android 14, Firefox (QUELLE der Lesezeichen!)

SYNC-KONTO: - E-Mail: deviation@nickname.berlin.de (Neu erstellt, alte Kontos gelöscht) - Alle 4 Geräte angemeldet + Sync aktiviert - Sync-Einstellungen: „Lesezeichen" ist überall CHECKED ✓

WAS ICH SCHON VERSUCHT HABE: 1. Firefox-Cache auf allen Geräten gelöscht (A/B/C/D) 2. Firefox-Daten auf Android B/C geleert 3. Alte Sync-Kontos server-seitig gelöscht (via accounts.firefox.com) 4. Neues Konto erstellt + sukzessiv alle Geräte angemeldet 5. WARTEN: 2+ Stunden gewartet → Keine Änderung

SYMPTOM: - Gerät D: 1.625 Lesezeichen LOKAL sichtbar ✓ - Gerät A/B/C: 0 Lesezeichen (komplett leer) ✗ - Sync-Status A/B/C: Zeigt „Sync enabled" + letzte Sync vor X Min - → Aber Lesezeichen kommen NICHT an

VERMUTUNG: Lesezeichen von Gerät D laden NICHT auf Mozilla-Server → andere Geräte können nicht syncen

LOGS VERFÜGBAR: - Gerät A: `about:sync-log` (kann Screenshots bereitstellen) - Alle Geräte: Sync-Einstellungen-Screenshots

ZWEI FRAGEN: 1. Diagnose: Was kann ich konkret testen, um zu debuggen, warum Lesezeichen von Android D nicht syncen? (Bitte KEINE Verweise auf FAQ – ich benötige individuelle Anweisungen für dieses spezifische Problem.)

2. Fallback-Option: Gibt es eine Möglichkeit, die 1.625 Lesezeichen von Android D OHNE Sync zu sichern/exportieren (z. B. Datei, SQL-Export, Cloud-Backup)? Ich könnte sie dann manuell auf die anderen Geräte importieren.

Danke im Voraus! 🙏

Stillet af Swanns Firefox (via deviation) for 4 dage siden

Seneste svar af Paul for 11 timer siden

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no sound using audio recorded with akamai player with Fire Fox

I am do not get sound using audio recorded with akamai player with Fire Fox browser. I tried the same link using Edge browser and the audio works. I have tried clea… (læs mere)

I am do not get sound using audio recorded with akamai player with Fire Fox browser. I tried the same link using Edge browser and the audio works.

I have tried clearing the cache, but still no sound.

How do I resolve this issue using Fire Fox as my default browser? Is there an audio extension that is needed?

Stillet af Karl for 1 dag siden

Besvaret af jonzn4SUSE for 1 dag siden

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Uploading files from Firefox for Android

When I try to upload a file from my mobile device, the file doesn't appear. Uploads from Google Drive are displayed, but I can't select the file. I was able to upload ima… (læs mere)

When I try to upload a file from my mobile device, the file doesn't appear. Uploads from Google Drive are displayed, but I can't select the file. I was able to upload images to this page. What could be the reason?

Stillet af higher_than_the_sun-21 for 1 uge siden

Besvaret af higher_than_the_sun-21 for 21 timer siden

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folder filter problem

the problem is that when I receive an email it goes straight to delete folder there is no where I can set the filters to filter of my choosing, I have lost losing all in… (læs mere)

the problem is that when I receive an email it goes straight to delete folder there is no where I can set the filters to filter of my choosing, I have lost losing all in coming mails I am talking with telstra as one page said it is an IMAP problem in that it just removes emails for no reason but in your problems page it says I can change the filter settings but in the settings there is no place to change filter rules

I am getting very frustrated  after 6 hours and not getting anywhere  I have uninstall Thunderbird and reinstalled  but nothing changed 
running win 11os  on desktop 

what do you suggest

Stillet af billboyd09 for 1 dag siden

Besvaret af david for 1 dag siden

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Mozilla Support

I tried to use both robertipp@gmail.com and robertippolito6@gmail.com for my system (along with others until I retired). I've tried to work with Mozilla, but I cannot ge… (læs mere)

I tried to use both robertipp@gmail.com and robertippolito6@gmail.com for my system (along with others until I retired).

I've tried to work with Mozilla, but I cannot get an early system and another laptop (two I've been working). I've tried to work with Mozilla process, but I just cannot to get it to work. I tried to work your process, but I seem your process as asking me to read data that I seem coming close, but working with us. The last information was data, but a little error (?, mine or yours) popped up. My data that I wrote up, then I changed my data for robertippolito6@gmail.com very carefully, but the error this time had to be your error or an blend of data because many of your team and mine are just mine.

I give up. I cancel my contract. I've had to take my laptop for many trips to help with my older brother and who suddenly died. I was spanning around for quite some time to work.

January 31, 2026 is effective canceled. Please refund to me as said.

Robert Ippolito

Stillet af robertipp for 1 dag siden

Besvaret af david for 1 dag siden

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Can existing accounts be renamed?

Is it possible to change the account name in "Account Settings" without any issues and will this make the mail folders accounts panel on left of the screen show the newly… (læs mere)

Is it possible to change the account name in "Account Settings" without any issues and will this make the mail folders accounts panel on left of the screen show the newly entered name for folders and sub-folders under sent, archive, etc?

The reason I ask is because I think it is ok to initially name the account as whatever I want, as I think the account name is for my own use only, but I'm not sure if changing an existing account name may cause issues or if TB uses the account name for anything.

Stillet af VeeBee for 2 dage siden

Besvaret af Wayne Mery for 2 dage siden

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I don't want the junk filter. How to stop it..

I tried unticking enable and it did NOT work. Help! I want the stupid filter gone. I have struggled for two years with the junk filter which does not work right. I have d… (læs mere)

I tried unticking enable and it did NOT work. Help! I want the stupid filter gone. I have struggled for two years with the junk filter which does not work right. I have done shift J. The filter does NOT learn. A week aog, I saw that I could uncheck enable and that was supposed to stop the filter. That also did NOT work.

Today, an email I forwarded to myself from another platform went in junk. I never wanted any junk filter. It has been nothing but trouble and now I can't even disable it.

Stillet af EastTenn for 1 uge siden

Besvaret af EastTenn for 4 dage siden

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Calendar

For a new event, it always starts with Holiday. If I forget to change it nothing works. How can I get initial screen not to show as a holiday event.

Stillet af rogerheimke for 4 dage siden

Besvaret af Toad-Hall for 3 dage siden

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Notification Dot

I have set all Notifications on (there seems to be a dozen on/off switches) but new emails do not trigger a marker on the Thunderbird logo or any other form of notificati… (læs mere)

I have set all Notifications on (there seems to be a dozen on/off switches) but new emails do not trigger a marker on the Thunderbird logo or any other form of notification I have to open Thunderbird just to get new messages to download Is there a setting I need to change?

Stillet af i_media.solo for 1 dag siden

Besvaret af Platform34 for 1 dag siden

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Still having bookmarks sync problems

Desktop Firefox 142.0.1 (aarch64) iPhone 11, iOS 18.5, Firefox 144.1 (62735) I just reinstalled the desktop which needs the mobile phone's bookmarks. If I wipe the phone… (læs mere)

Desktop Firefox 142.0.1 (aarch64) iPhone 11, iOS 18.5, Firefox 144.1 (62735)

I just reinstalled the desktop which needs the mobile phone's bookmarks. If I wipe the phone bookmarks, I lose everything. Backup, how on the phone? Sync, how? The Firefox Bookmarks Sync isn't an exact science and a misstep could be catastrophic!

Here's what I'm looking at on the desktop and the phone, attached. 1. Desktop Firefox Bookmarks Sync window show a 3 horizontal lines (hamburger icon) for iOS Firefox settings. 2. Phone Firefox has 3 horizontal dots (meatballs icon) for iOS Firefox 3. Phone Firefox has my Firefox account logged in and a Settings option, but which one (I choose Settings 4. Phone Firefox Settings shows my ACCOUNT and a Sync Now option, but which one (I don't want the phone to Sync and pull no data from the desktop and wipe the phone Bookmarks (no backups)).

Stillet af kFirefoxForum for for 1 måned siden

Besvaret af kFirefoxForum for for 1 måned siden

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My firefox browser has no sound. Google Chrome has sound. Problem appeared after scam attempt.

No audio on Firefox. Google Chrome has sound. Settings at normal audio volumes. Tried computer shut off and re-boot. Tried reload of Firebox.but that didn't help. Had sca… (læs mere)

No audio on Firefox. Google Chrome has sound. Settings at normal audio volumes. Tried computer shut off and re-boot. Tried reload of Firebox.but that didn't help. Had scam attempt just before no audio issue...not sure if that problem.

Stillet af Linda Hills for 2 dage siden

Besvaret af jonzn4SUSE for 1 dag siden

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Data Breach alert

I received an email from breach-alerts@mozilla.com informing me that Mozilla Monitor⁩ discovered a data breach that includes my personal information: Unfortunately, I do… (læs mere)

I received an email from breach-alerts@mozilla.com informing me that Mozilla Monitor⁩ discovered a data breach that includes my personal information: Unfortunately, I don't know if this is a legitimate email from Mozilla. Can anyone confirm if it is or is not?

Thanks

Stillet af RichZas for 2 dage siden

Besvaret af Mark for 2 dage siden