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My Samsung Galaxy S24 Ultra keeps reporting that "Firefox is using too much battery in the background. Put it in deep sleep to extend your battery life.". I have set background battery use to "restricted"and disabled background data. I don't want to put the app into setup sleep because then it will no longer be the default web browser.

I can't open Firefox at all, so I downloaded Firefox again, before I got your message. The Crash ID: ⁨bp-958359b9-d3d4-4cba-aa19-4dcbc0260313⁩

That is the only one, not five crash ID's. I couldn't open Firefox to find an omni.ja file.

I can't import or access my bookmarks or passwords on the new Firefox I installed. Would you please be able to help with that?

Hi everyone,

I do a lot of downloading images in bulk for my neocities website and its really helpful for me to be bale to drag an image from say, tumblr, to my neocities tab and just drop it into the download box. I love Firefox but I couldn't find a way to use this feature, so I downloaded the QuickDrag WE extension, which allows me to drag and drop images from duckduckgo images, but not tumblr.

(for info I'm using Windows 11)

Would love to have some help on this! Thank you Kit

My bookmarks have been deleted after firefox automatical update on 15/3/2026. Does anybody know how to recover them? I have tried to import and back up but I couldn't see a solution . thanks

Lost my Passwords on my desktop and can't recover them through profile manager, I found them on my android phone and want to recover my passwords from there, but am worried if I try and sync to the desktop, the desktop might overwrite the passwords in the phone.

Tell me why I have no sound on Firefox and how to fix it. I do have sound on DuckDuckGo and AVG Secure Browser. I have checked my sound setting 55% and not muted. I have shut down and started laptop, still no sound. I checked Firefox updates and am good.

I can no longer access YouTube videos (video unavailable) with Windows 10 and Firefox. However, I can access them with Google Chrome. How can I resolve this issue?

bonjour, je souhaiterais éliminer les liens magnets pour un téléchargement automatique sur des sites P2P comme torrent 911 ou autre ? pouvez-vous me guider sur cette manipulation ?

bien cordialement

Several extensions were recently deleted without my input. Among them were Duck Duck Go Privacy Essentials, Keeper Password Manager, and Apple's iCloud Password autofill. I know there were others, but I cannot even recall which ones they were. Not sure if this happened after the most recent update or later, but it happened at some point in the last 24 hours given that today is 3-15-2026 12:30 pm PST. I only discovered this when a tab popped up in Firefox asking me to complete a survey as to why I uninstalled Duck Duck Go Privacy Essentials, which in fact I NEVER did. See attached pic. Nor did I uninstall any of the aforementioned, et. al. Thanks Mozilla for f'ing up my settings and overall browsing experience across all of my devices without my consent.

When I try to go into my google account for any reason and a few other websites, it will say use passkey or try another way. I have done both several times and Firefox ALWAYS FREEZES and I have to force quit. I have reinstalled Firefox, gotten rid of all cookies and cache, gotten rid of extensions and everything I could do from the help website but nothing seems to work. I have also reinstalled Firefox but the same thing keeps happening. I need HELP!

Description: I need help with the "Firefox Multi-Account Containers" extension.

The extension is installed and shows as "enabled" in my Add-ons Manager. However, the colorful container icon does NOT appear on my toolbar, so I cannot access or use the extension at all.

What I have already tried (none worked):

· Dragging the extension icon from the puzzle menu to the toolbar · Right-clicking on the extension icon (inside the puzzle menu) to see if there is a "Pin to Toolbar" option — but the option does NOT appear at all · Restarting Firefox multiple times · Restarting my computer · Creating a new profile in about:profiles and testing the extension there — still no icon · Disabling and re-enabling the extension

The extension is installed and enabled, but without the toolbar icon, I cannot create containers or separate my Gmail accounts. I really need this feature.

I have read that this might be a bug in recent Firefox versions. Is there a known fix? Do I need to completely uninstall Firefox and reinstall it? If so, could you please guide me on how to do a clean uninstall (removing all profile folders and registry entries) and then install the latest version?

My system is Windows (older version, if that matters).

Thank you very much for any help!

I've created a passkey for logging in to Google.

When trying to log in to Google within Firefox on my Pixel 9 phone, I'm automatically taken to the page where I should be prompted to enter my passkey, but no prompt actually appears, so there's no way for me to actually enter my passkey. (See attached screenshot.)

To be clear, I can still tap "Try another way" and log in using other methods, such as via an approval prompt sent to my other devices.

This problem does not happen on my Samsung tablet. When I try to log in to Google within Firefox on my tablet, I'm given the choice to log in via various methods, and if I choose to use a passkey, I *am* given a prompt to enter my passkey.

Any idea what the problem could be?

Hi, I opened Firefox to continue with my work, just to get greeted with a 'start a new profile' page. All my profiles, saved data, history, add-ons and customization, were discconected/removed. Even on my phone it logged me out from my account- logging back in doesnt retrieve my history from my previous sessions on my desktop device.

I tried logging in to my account, checking if theres an 'old firefox' folder on my device or anything like that, but it did not retrieve any of my old data.

Just to clarify, I have not played around with my settings, left or deleted anything, so I really dont understand why I've just came back to nothing.

Was wondering why this happened, how do I know this won't happen in the future, and if, when possible, how can i get all my data back?

Thanks

I get the message: We're Sorry Firfox had a problem and crashed. We'll try to restore your tabs and windows. To help us diagnose and fix this problem, you can send us a crash report. I sent the crash report multiple times.

I added a screenshot of my MacBook Air info.

The details are: AvailablePhysicalMemory: 1700704256 AvailableSwapMemory: 0 BackgroundTaskMode: 0 BuildID: 20260216153405 CrashTime: 1773448580 DOMFissionEnabled: 0 DOMIPCEnabled: 0 HeadlessMode: 0 InstallTime: 1772203700 LastStartupWasCrash: 1 MacAvailableMemorySysctl: 75 MacMemoryPressure: Normal MacMemoryPressureCriticalTime: Unset MacMemoryPressureNormalTime: 1773448580 MacMemoryPressureSysctl: 1 MacMemoryPressureWarningTime: Unset MozCrashReason: MOZ_CRASH(NS_ERROR_OMNIJAR_OR_DIR_MISSING) ProductID: {ec8030f7-c20a-464f-9b0e-13a3a9e97384} ProductName: Firefox PurgeablePhysicalMemory: 248750080 ReleaseChannel: release SafeMode: 0 SecondsSinceLastCrash: 15923 StartupCacheValid: 0 StartupCrash: 1 StartupTime: 1773448579 SubmittedFrom: Client Throttleable: 1 TotalPhysicalMemory: 8589934592 UptimeTS: 1.104864563 Vendor: Mozilla Version: 148.0 This report also contains technical information about the state of the application when it crashed.

Moderator note: This question has been edited to fill the Firefox version field (based on the info submitted).

If it ain't broke, don't fi(o)x it. Never try to be too clever. I cannot log out of OUTLOOK.COM, then after goodness knows hot long, it says that I have been kicked out and need to login again. CRAP!!!!!!!