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for support.mozilla.org i had signed up with an email account that i no longer use

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for support.mozilla.org i had signed up with an email account that i no longer use. i cant remember the password to it and want to change it to my current email, who/how do i contact to ask them to merge this account I just made "Noitidart2" with my old account "Noitidart" but using the email on my "Noitidart2" account?

for support.mozilla.org i had signed up with an email account that i no longer use. i cant remember the password to it and want to change it to my current email, who/how do i contact to ask them to merge this account I just made "Noitidart2" with my old account "Noitidart" but using the email on my "Noitidart2" account?

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Moses
  • Moderator
459 løsninger 3607 svar

Nyttigt svar

Hi,

You would need to contact one of the admins or one of the developers for this problem. I've flagged this thread so an admin/developer can look over your account.

Hi, You would need to contact one of the admins or one of the developers for this problem. I've flagged this thread so an admin/developer can look over your account.

Spørgsmålsstiller

Thanks a lot Moses man, I didn't know how to get in touch with them, really appreciate this. I have this problem also on MDN, but the FAQ told me it was a persona problem, I went there to delete it and it didnt work :(

Thanks a lot Moses man, I didn't know how to get in touch with them, really appreciate this. I have this problem also on MDN, but the FAQ told me it was a persona problem, I went there to delete it and it didnt work :(
Moses
  • Moderator
459 løsninger 3607 svar

MDN is a different issue. Admins/devs are tied to a specific site. Example: The admins who are on SUMO won't be on AMO or MDN

P.S. It might take about 24-48 hours for them to respond to you as it's quite late right now in FL for the site's lead developer. Other admins are located in parts of Germany and all over the world so their online times vary. But be patient. Moderators WOULD have access to users' accounts but the privacy issues prevent us from being able to do that. Not even admins have full-access to accounts because Mozilla is big on privacy protection. +1! Try to get another company that's big on security and privacy. :)

Thanks!

MDN is a different issue. Admins/devs are tied to a specific site. Example: The admins who are on SUMO won't be on AMO or MDN P.S. It might take about 24-48 hours for them to respond to you as it's quite late right now in FL for the site's lead developer. Other admins are located in parts of Germany and all over the world so their online times vary. But be patient. Moderators WOULD have access to users' accounts but the privacy issues prevent us from being able to do that. Not even admins have full-access to accounts because Mozilla is big on privacy protection. +1! Try to get another company that's big on security and privacy. :) Thanks!

Ændret af Moses den

James
  • Moderator
1595 løsninger 11242 svar

Nyttigt svar

Note that forum related questions like this are normally posted in https://support.mozilla.org/forums/contributors section of https://support.mozilla.org/forums/

Note that forum related questions like this are normally posted in https://support.mozilla.org/forums/contributors section of https://support.mozilla.org/forums/
Moses
  • Moderator
459 løsninger 3607 svar

James,

Thanks for the reminder. I hop onto SUMO sometimes during the day. I just came back from my job (almost 2am) so I'm pretty exhausted.


To OP:
You can go ahead and post your request at the link James provided (/forums/contributors with the title [ATTN:ADMIN] followed by what you need done.

James, Thanks for the reminder. I hop onto SUMO sometimes during the day. I just came back from my job (almost 2am) so I'm pretty exhausted. ---- To OP:<br> You can go ahead and post your request at the link James provided ([/forums/contributors] with the title '''[ATTN:ADMIN]''' followed by what you need done.

Ændret af Moses den

guigs 1072 løsninger 11697 svar

If you know the password you can add another email address to the account then remove the one you do not use anymore: https://support.mozilla.org/en-US/kb/how-do-i-manage-my-persona-account However if this is not helpful, the admin forum will be better help.

If you know the password you can add another email address to the account then remove the one you do not use anymore: [https://support.mozilla.org/en-US/kb/how-do-i-manage-my-persona-account] However if this is not helpful, the admin forum will be better help.
Moses
  • Moderator
459 løsninger 3607 svar
Hi, I've created a new thread for this. https://support.mozilla.org/en-US/forums/contributors/710224?last=59008

Spørgsmålsstiller

Thanks guigs for that, I did that, however I still can't edit mdn articles when i use my other email address :(

Thanks guigs for that, I did that, however I still can't edit mdn articles when i use my other email address :(
guigs 1072 løsninger 11697 svar

https://developer.mozilla.org/en-US/P.../Adding_extra_email_addresses_with_Persona

  • skip*

This is the edit profile url, enter your username in the <yourusername> portion and see if you can use a stored cookie (this should not work! I was just curious)https://developer.mozilla.org/en-US/p.../edit


[https://developer.mozilla.org/en-US/Persona/The_implementor_s_guide/Adding_extra_email_addresses_with_Persona] *skip* This is the edit profile url, enter your username in the <yourusername> portion and see if you can use a stored cookie (this should not work! I was just curious)[https://developer.mozilla.org/en-US/profiles/<yourusername>/edit] *to here*You need to create a bug for mdn, click on this link [https://bugzilla.mozilla.org/enter_bug.cgi?format=__standard__&product=Mozilla%20Developer%20Network&component=Login]