Avatar for Username

Søg i Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Denne tråd blev arkiveret. Stil et nyt spørgsmål, hvis du har brug for hjælp.

Firefox is stuck on "new tab"

  • 2 svar
  • 4 har dette problem
  • 3 visninger
  • Seneste svar af cor-el

Jgreen4012
Jgreen4012
more options

I can open my Firefox by my desktop shortcut and open as many "new tab" pages as I would like. The problem is I can't go to any other pages. No urls will work, I can type them in but as soon as I hit enter it just returns to the blank "new tab" page.

I have reset Firefox, restarted my computer, tried fixing my extensions and add ons. Nothing is working.

Help!!

I can open my Firefox by my desktop shortcut and open as many "new tab" pages as I would like. The problem is I can't go to any other pages. No urls will work, I can type them in but as soon as I hit enter it just returns to the blank "new tab" page. I have reset Firefox, restarted my computer, tried fixing my extensions and add ons. Nothing is working. Help!!

Alle svar (2)

jscher2000 - Support Volunteer
jscher2000 - Support Volunteer
  • Top 10 Contributor
more options

Could you try Firefox's Safe Mode? That's a standard diagnostic tool to bypass interference by extensions (and some custom settings). More info: Diagnose Firefox issues using Troubleshoot Mode.

If Firefox is running, you can restart Firefox in Safe Mode using

Help > Restart with Add-ons Disabled

(If Firefox is not running, you can start Firefox in Safe Mode by holding down the Shift key when double-clicking the Firefox icon.)

In the small dialog that should appear, click "Start in Safe Mode" (not Reset)

Any difference?

Also, do bookmarks work? And/or does the search bar (the one to the right of the address bar) work?

cor-el
cor-el
  • Moderator
  • Top 10 Contributor
more options

It is possible that your security software (firewall, anti-virus) blocks or restricts Firefox or the plugin-container process without informing you, possibly after detecting changes (update) to the Firefox program.

Remove all rules for Firefox and the plugin-container from the permissions list in the firewall and let your firewall ask again for permission to get full unrestricted access to internet for Firefox and the plugin-container process and the updater process.

See: