Avatar for Username

Søg i Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Denne tråd blev arkiveret. Stil et nyt spørgsmål, hvis du har brug for hjælp.

password reset doesn't work

  • 1 svar
  • 3 har dette problem
  • 11 visninger
  • Seneste svar af cor-el

NeverUseThisAccount
NeverUseThisAccount
more options

My user name at support.mozilla.org is "Cornan". My email address is "wayne_erfling@mindspring.com"

I have tried repeatedly to reset my password (which I had not forgotten, but my account may have been created in 2010, and may be affected by the mysterious un-named logon problem mentioned at support.mozilla.org).

When I tried to "re-activate" my account I DID receive the "already activated" message, but after 5+ attempts I have NOT received the "password reset" message at the SAME EMAIL ADDRESS.

I can't re-register my user because (of course) it is already in use, as is my normal email address (which I've had for 15+ years).

SOMEBODY please help me reset my account at support.mozilla.org

My user name at support.mozilla.org is "Cornan". My email address is "wayne_erfling@mindspring.com" I have tried repeatedly to reset my password (which I had not forgotten, but my account may have been created in 2010, and may be affected by the mysterious un-named logon problem mentioned at support.mozilla.org). When I tried to "re-activate" my account I DID receive the "already activated" message, but after 5+ attempts I have NOT received the "password reset" message at the SAME EMAIL ADDRESS. I can't re-register my user because (of course) it is already in use, as is my normal email address (which I've had for 15+ years). SOMEBODY please help me reset my account at support.mozilla.org

Alle svar (1)

cor-el
cor-el
  • Moderator
  • Top 10 Contributor
more options

You can post a request in the contributors forum if you want to change the username or email.

Add [ATTN: Admin] in front of the subject title to get the attention of a forum Administrator.