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Pictures not loading after update

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  • Seneste svar af cor-el

quackernj
quackernj
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Hello, I just had Firefox update the software. Now when I go to BassPro.com or Cabelas.com none of the pictures of items are loading. If I go to a specific page that has say camping equipment, the item descriptions are there with no picture. If I click on an item the text is there for the product but no picture.

Thanks! Bill QuackerNJ@comcast.net

Hello, I just had Firefox update the software. Now when I go to BassPro.com or Cabelas.com none of the pictures of items are loading. If I go to a specific page that has say camping equipment, the item descriptions are there with no picture. If I click on an item the text is there for the product but no picture. Thanks! Bill QuackerNJ@comcast.net
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jonzn4SUSE
jonzn4SUSE
  • Top 10 Contributor
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I tried the site earlier today and it wouldn't load for me. They could be have sever / image server issues, but It working now and I see pics. see screenshot Can you try the option Forget About The Site and make sure you have the password if you have a login. https://support.mozilla.org/en-US/kb/remove-websites-address-bar-suggestions#firefox:win11:fx100

You can also try clearing your browser cache. https://support.mozilla.org/en-US/kb/how-clear-firefox-cache

cor-el
cor-el
  • Moderator
  • Top 10 Contributor
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If you use extensions ("3-bar" menu button or Tools -> Add-ons -> Extensions) that can block content (Adblock Plus, NoScript, DuckDuckGo PE, Disconnect, Ghostery, Privacy Badger, uBlock Origin) always make sure such extensions do not block content.

Firefox shows a purple shield instead of a gray shield at the left end of the location/address bar in case Enhanced Tracking Protection is blocking content.

  • click the shield icon for more detail and possibly disable the protection

You can check the Web Console for relevant-looking messages about blocked content.

You can try these steps in case of issues with webpages:

You can reload webpage(s) and bypass the cache to refresh possibly outdated or corrupted files.

  • hold down the Shift key and left-click the Reload button
  • press "Ctrl + F5" or press "Ctrl + Shift + R" (Windows,Linux)
  • press "Command + Shift + R" (Mac)

Clear the Cache and remove the Cookies for websites that cause problems via the "3-bar" Firefox menu button (Settings).

"Remove the Cookies" for websites that cause problems:

  • Settings -> Privacy & Security
    Cookies and Site Data: "Manage Data"

"Clear the Cache":

  • Settings -> Privacy & Security
    Cookies and Site Data -> Clear Data -> [X] Cached Web Content -> Clear

Start Firefox in Troubleshoot Mode to check if one of the extensions ("3-bar" menu button or Tools -> Add-ons -> Extensions) or if hardware acceleration or userChrome.css is causing the problem.

  • switch to the DEFAULT theme: "3-bar" menu button or Tools -> Add-ons -> Themes
  • do NOT click the "Refresh Firefox" button on the Troubleshoot Mode start window