Søg i Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

I can't open any page or even preferences -- blank page shows up (Ubuntu)

more options

Since today I see a blank page when I open firefox. Everything was working ok before. I tried to purge firefox with all data and install again but the problem persists. I also tried to use firefox 85 and 86 from the website rather than from the apt-get package but this also didn't help. The same happens in safe-mode. I can't even access preferences, passwords, and other built-in pages. Please see the screenshot attached. I'm on Ubuntu 18.04.

When I close firefox it runs in the background and I have to kill the process manually.

Not having access to passwords is by far the most frustrating part in it.

Since today I see a blank page when I open firefox. Everything was working ok before. I tried to purge firefox with all data and install again but the problem persists. I also tried to use firefox 85 and 86 from the website rather than from the apt-get package but this also didn't help. The same happens in safe-mode. I can't even access preferences, passwords, and other built-in pages. Please see the screenshot attached. I'm on Ubuntu 18.04. When I close firefox it runs in the background and I have to kill the process manually. Not having access to passwords is by far the most frustrating part in it.
Vedhæftede skærmbilleder

Ændret af lukasz.kidzinski den

Alle svar (2)

more options

Hi

Do you see error messages or warnings if you start Firefox via a terminal window ?

more options

Hi! There are no errors or warnings on start. When I close it, it doesn't close the process in the terminal, but if I wait ~15 sec I get:

[Parent 14431, IPC I/O Parent] WARNING: FileDescriptorSet destroyed with unconsumed descriptors: file /build/firefox-jHEl1G/firefox-86.0+build3/ipc/chromium/src/chrome/common/file_descriptor_set_posix.cc:19 [Parent 14431, IPC I/O Parent] WARNING: FileDescriptorSet destroyed with unconsumed descriptors: file /build/firefox-jHEl1G/firefox-86.0+build3/ipc/chromium/src/chrome/common/file_descriptor_set_posix.cc:19 ... (repeated many times)

and at the very end:

      1. !!! [Parent][MessageChannel] Error: (msgtype=0x3A0163,name=PContent::Msg_DiscardWindowContext) Channel error: cannot send/recv