Avatar for Username

Søg i Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Denne tråd blev arkiveret. Stil et nyt spørgsmål, hvis du har brug for hjælp.

Why is it I can download a pdf file say 980kb in seconds but a file of just 1mb or over just seems to take for ever?

  • 4 svar
  • 1 har dette problem
  • 1 visning
  • Seneste svar af comsen

comsen
comsen
more options

Trying to download pdf files from WeTransfer is fine as long as they are no larger that 999kb but over 1mb and they just never seem to load. It shows that it is loading bt never completes, any ideas?

Trying to download pdf files from WeTransfer is fine as long as they are no larger that 999kb but over 1mb and they just never seem to load. It shows that it is loading bt never completes, any ideas?

Alle svar (4)

WestEnd
WestEnd
more options

But it finishes the download? Does their site have a bandwidth limitation?

comsen
comsen Spørgsmålsstiller
more options

Thanks for your reply. Not sure if that is the problem, as my laptop downloads from the same site no matter how big the file is. WeTransfer suggested anti-virus may be stopping their files but if they download up to 1mb that can't be so, can it?

FredMcD
FredMcD
more options

Have you contacted support for that website?

comsen
comsen Spørgsmålsstiller
more options

WestEnd said

But it finishes the download? Does their site have a bandwidth limitation?

I think it is specific to my PC in some way but not sure how. Need to check security, as it seems to be triggered by the 1mb file size and above. Other laptops etc are not having the same problem, so for now downloading larger files that way. Thanks for your help.