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Why do I get a password error message on ebay only if I use firefox?

  • 3 svar
  • 1 har dette problem
  • 16 visninger
  • Seneste svar af FredMcD

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Recently I get a password error when trying to log in to ebay. If I use internet explorer or chrome I have no problem logging in.

Recently I get a password error when trying to log in to ebay. If I use internet explorer or chrome I have no problem logging in.

Alle svar (3)

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Type about:preferences#security<enter> in the address bar.

Under Logins, Turn on Remember Logins To check the passwords you have listed, press Saved Logins.

Make sure you have the correct password.

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I tried that solution and even reset my password again. I still have the same problem.

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Many site issues can be caused by corrupt cookies or cache.

  • Clear the Cache and
  • Remove Cookies
    Warning ! ! This will log you out of sites you're logged in to.

Type about:preferences<Enter> in the address bar.

  • Cookies; Select Privacy. Under History, select Firefox will Use Custom Settings. Press the button on the right side called Show Cookies. Use the search bar to look for the site. Note; There may be more than one entry. Remove All of them.
  • Cache; Select Advanced > Network. Across from Cached Web Content, Press Clear Now.

If there is still a problem, Start Firefox in Safe Mode {web link} A small dialog should appear. Click Start In Safe Mode (not Refresh). While you are in safe mode;

Type about:preferences#advanced<Enter> in the address bar.

Under Advanced, Select General. Look for and turn off Use Hardware Acceleration.

Poke around safe websites. Are there any problems?

Then restart.