Søg i Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Firefox Flash crashes

  • 1 svar
  • 1 har dette problem
  • 4 visninger
  • Seneste svar af FredMcD

more options

Streaming video crashes. Sometimes they will play for awhile then crash or Flash crashes from the onset.

I have the latest version. I have started in Safe Mode. I refreshed Firefox. I have unchecked the USE HARDWARE ACCELERATION WHEN AVAILABLE box in preferences, and in the little Flash box thing.

Nothing has worked. Is there something I have overlooked?

Thank you

Streaming video crashes. Sometimes they will play for awhile then crash or Flash crashes from the onset. I have the latest version. I have started in Safe Mode. I refreshed Firefox. I have unchecked the USE HARDWARE ACCELERATION WHEN AVAILABLE box in preferences, and in the little Flash box thing. Nothing has worked. Is there something I have overlooked? Thank you

Alle svar (1)

more options

Many site issues can be caused by corrupt cookies or cache.

  • Clear the Cache and
  • Remove Cookies
    Warning ! ! This will log you out of sites you're logged in to.

Type about:preferences<Enter> in the address bar.

  • Cookies; Select Privacy. Under History, select Firefox will Use Custom Settings. Press the button on the right side called Show Cookies. Use the search bar to look for the site. Note; There may be more than one entry. Remove All of them.
  • Cache; Select Advanced > Network. Across from Cached Web Content, Press Clear Now.

If there is still a problem, Start Firefox in Safe Mode {web link} While you are in safe mode;

Type about:preferences#advanced<Enter> in the address bar.

Under Advanced, Select General. Look for and turn off Use Hardware Acceleration.

Poke around safe web sites. Are there any problems?

Then restart.


In the address bar, type about:crashes<enter>. Note: If any reports do not have BP in front of the numbers, click it and select Submit.

Using your mouse, mark the most resent 7 - 10 crash reports, and copy them. Now go to the reply box below and paste them in.