Windows 10 reached EOS (end of support) on October 14, 2025. If you are on Windows 10, see this article.

Avatar for Username

Prohledat stránky podpory

Vyhněte se podvodům. Za účelem poskytnutí podpory vás nikdy nežádáme, abyste zavolali nebo poslali SMS na nějaké telefonní číslo nebo abyste sdělili své osobní údaje. Jakékoliv podezřelé chování nám prosím nahlaste pomocí odkazu „Nahlásit zneužití“.

Zjistit více

Toto vlákno bylo archivováno. Pokud potřebujete pomoci, založte prosím nový dotaz.

Password outdated

  • 1 odpověď
  • 1 má tento problém
  • 51 zobrazení
  • Poslední odpověď od cor-el

john.lee3
john.lee3

Hello, I tried to sign in to my firefox account on a new computer and it appears the rules for password format have changed such that my existing password is too short to be used. How should I proceed to either sign in or reset my password without affecting my existing firefox browsers and lockwise app? Thank you.

Hello, I tried to sign in to my firefox account on a new computer and it appears the rules for password format have changed such that my existing password is too short to be used. How should I proceed to either sign in or reset my password without affecting my existing firefox browsers and lockwise app? Thank you.

Všechny odpovědi (1)

cor-el
cor-el

Note that the Lockwise app for mobile devices has been discontinued and is no longer supported. You can use the Password Manager in the current Firefox release for Mobile and connect to the Sync account.

You can do a password reset if the current password is too short and you aren't able to change it.

This will only affect (remove) data stored on the Sync server and not data stored on connected devices. If you reset the password then best is to first reconnect the main device and give it enough time to finish the initial sync and then connect other devices one at the time and check for possible issues.