Windows 10 reached EOS (end of support) on October 14, 2025. If you are on Windows 10, see this article.

Prohledat stránky podpory

Vyhněte se podvodům. Za účelem poskytnutí podpory vás nikdy nežádáme, abyste zavolali nebo poslali SMS na nějaké telefonní číslo nebo abyste sdělili své osobní údaje. Jakékoliv podezřelé chování nám prosím nahlaste pomocí odkazu „Nahlásit zneužití“.

Zjistit více
Vyřešeno Archivováno

Cannot seem to login to support website. I sent a contribution when I first got the program

user01229325 odpověděl(a)
Zeeb

When I first got Thunderbird, I had no issues downloading the program and setting it up. In response to a donation request, I sent one in, $10.00 as I recall. Today I got a notice for Thunderbird 6.0 and I cannot find any way to get it, I cannot log into the support website, none of the two emails I normally use received any information from the website. I cannot seem to find a place to register and I cannot find any confirmation email. Gary

When I first got Thunderbird, I had no issues downloading the program and setting it up. In response to a donation request, I sent one in, $10.00 as I recall. Today I got a notice for Thunderbird 6.0 and I cannot find any way to get it, I cannot log into the support website, none of the two emails I normally use received any information from the website. I cannot seem to find a place to register and I cannot find any confirmation email. Gary
Přečíst dotaz v kontextu

Zvolené řešení

Hi Gary, What Airmail said was incorrect - auto-updates have been turned on. You can check for updates, using the instructions in the following article: Update Thunderbird to the latest version.

If you're having any problems updating, you can download Thunderbird from the website at https://www.thunderbird.net/

To update your email address on this site... Since you're already logged in, you can go to https://support.mozilla.org/en-US/users/change_email to change your address.

Všechny odpovědi (4)

You could not post this if you did not log into the forum so you have an active login to the forum. You do not want version 60. It is a mess. So much so they turned off the auto updates. Stay on the version you have until they fix things.

Thank you for the heads up!

Zvolené řešení

Hi Gary, What Airmail said was incorrect - auto-updates have been turned on. You can check for updates, using the instructions in the following article: Update Thunderbird to the latest version.

If you're having any problems updating, you can download Thunderbird from the website at https://www.thunderbird.net/

To update your email address on this site... Since you're already logged in, you can go to https://support.mozilla.org/en-US/users/change_email to change your address.

Thanks for erasing the facts Ilias. Mozilla should be proud to have you representing you.