Join the AMA (Ask Me Anything) with Firefox leadership team to talk about Firefox priorities in 2024. Mark your calendar! Thursday, June 13, 17:00 - 19:00 UTC.

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Does anyone have a fix for the problem of the screen going black when you scroll on a page.

more options

I am using v 10.02 and this is only a recent problem. I have been using Firefox for years and this has never been a problem until now. When the screen goes black it stays black for 3-4 seconds and then shows the regular content again. As soon as you scroll down the page again it goes black again for 3-4 more seconds. This is very frustrating - I cannot be the only one with this problem. I have opened firefox in safe mode to eliminate all plugins and it still persists on some pages. If there is no way to fix it I will be forced back to explorer as this is so annoying. Any help will be greatly appreciated. Thanks Profiler114ca

I am using v 10.02 and this is only a recent problem. I have been using Firefox for years and this has never been a problem until now. When the screen goes black it stays black for 3-4 seconds and then shows the regular content again. As soon as you scroll down the page again it goes black again for 3-4 more seconds. This is very frustrating - I cannot be the only one with this problem. I have opened firefox in safe mode to eliminate all plugins and it still persists on some pages. If there is no way to fix it I will be forced back to explorer as this is so annoying. Any help will be greatly appreciated. Thanks Profiler114ca

All Replies (1)

more options

Hi Profiler114ca, I've been where you are now, unfortunately it took me to upgrade to Windows 7 to stop a huge amounts of bugs that are a characteristic of Windows Vista. Hope you can upgrade and check for yourself that it saves you a lot of issues, the video processing architecture was modified in W7 in order to stop "little things" like this.