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error message: "firefox could not instal this item because "install.rdf"(provided by the item) is not well-informed or does not exist" every time we open firefox.

akerychuk replied
akerychuk

Every time we start up Firefox we get the error message stated above - every time we start Firefox up we get the error message - as stated above - "Firefox could not install this item because "install.rdf" (provided by the item) is not well-informed or does not exist". Can you help?

Every time we start up Firefox we get the error message stated above - every time we start Firefox up we get the error message - as stated above - "Firefox could not install this item because "install.rdf" (provided by the item) is not well-informed or does not exist". Can you help?

All Replies (2)

Start Firefox in Use Troubleshoot Mode in Firefox to check if one of the add-ons is causing the problem (switch to the DEFAULT theme: Tools > Add-ons > Themes).

  • Don't make any changes on the Safe mode start window.

See:

That didn't help, still have the error message.