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problem watching recordings on xfinity stream last few days

Firefox Web compatibility
malcolmparked replied 2 hours ago
rsalins
rsalins

Ever since the last update, I can no longer watch recordings on xfinity stream with Firefox. What happened? Can I fix it? I sometimes have to start watching programs late, but they wont play while recording. I can watch those same recordings when they are finished, but not while they are still recording. I can watch those same recordings while recording on Chrome and Safari so it's not an xfinity problem. But for some reason not on Firefox anymore Is there a setting I need to change? Thanks Ron

Ever since the last update, I can no longer watch recordings on xfinity stream with Firefox. What happened? Can I fix it? I sometimes have to start watching programs late, but they wont play while recording. I can watch those same recordings when they are finished, but not while they are still recording. I can watch those same recordings while recording on Chrome and Safari so it's not an xfinity problem. But for some reason not on Firefox anymore Is there a setting I need to change? Thanks Ron

All Replies (1)

malcolmparked
malcolmparked
  • Top 25 Contributor

Since the same in-progress recordings work in Chrome and Xfinity officially supports Firefox, I’d suspect a Firefox/Xfinity compatibility issue rather than your DVR. Xfinity recommends clearing Firefox’s cache and restarting the browser, so I’d try that first. If completed recordings work but in-progress ones still don’t, I’d report it to Xfinity with that exact detail.

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