Windows 10 reached EOS (end of support) on October 14, 2025. If you are on Windows 10, see this article.

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More
Solved

youtube not working

Denys replied
hsnjail

youtube not working

youtube not working
Read this answer in context

Chosen Solution

And yes, it was an extension which was stopping it from signing in. All about the ads. >:(

All Replies (4)

Hi,

Thanks for reaching out! It looks like you're experiencing an issue related, but we’re having trouble understanding the exact problem based on the information provided.

Could you please share more details about the issue you're encountering? Without a clearer explanation, it’s difficult for the community to offer helpful support.

Do you see any error messages? What exactly goes wrong with YouTube?

If English isn’t your first language, feel free to write in your native language or use a translation tool. We’ll do our best to understand and assist you.

To reply, scroll down to the Post a Reply box, type your message, and click Post Reply. The more context you provide, the easier it is for the community to help.

For tips on posting, please review our Mozilla Support Rules and Guidelines.

Looking forward to your update!

I can get it to the home page, but of course in order to see your subscriptions you need to sign in. When I try to sign in I get this "Couldn't sign you in. Browser or app may not be secure" (screen grab uploaded).

My Firefox is up to date as of yesterday. It feels like it's a move from youtube to stop people from using ad blockers. Like they don't have enough money already.

Chosen Solution

And yes, it was an extension which was stopping it from signing in. All about the ads. >:(

Oh, got it. Thanks for letting us know!

Mind sharing the extension name?

Ask a question

You must log in to your account to reply to posts. Please start a new question, if you do not have an account yet.