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Firefox does not navigate to ANY webpage

  • 6 replies
  • 2 have this problem
  • 56 views
  • Last reply by Kiki

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starting just now, firefox will not take me to ANY website. All other browsing services are working. I have tried uninstalling and reinstalling and clearing cache and cookies.

If I cant get this fixed for my job I will go back to chrome and never download or retry this again. I will also never recommend firefox to anyone like I have in the past.

starting just now, firefox will not take me to ANY website. All other browsing services are working. I have tried uninstalling and reinstalling and clearing cache and cookies. If I cant get this fixed for my job I will go back to chrome and never download or retry this again. I will also never recommend firefox to anyone like I have in the past.
Attached screenshots

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On a Macbook M1 chip

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Hey Mac, sorry to hear this. Could you provide some info on which Firefox version you are using? Also has this started after any recent updates?

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Hey Konstantina,

v140.0.4 I don't think this started after an update but could have? Its still not functional

I have attached a screenshot of the current view, basically nothing changes from this point. icons dont show, weather doesn't display, I have tried clearing cache and cookies, uninstalling etc and all of that but nothing is making a lick of difference.

Thanks

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Hey Mac, you can try restarting your browser in Troubleshoot mode. If that doesn't work, try also with a new profile Hope this helps, let me know if this works.

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Hey Konstantina,

Sorry, none of those work, putting it into troubleshoot mode just crashes the app and has me submit a ticket. I am gonna have to switch back to chrome now. The profile thing doesn't work. I cant even sign in. Literally nothing is working in firefox. It is really weird, literally happened out of nowhere.

Thanks for all your help but I deleted firefox already. Unfortunately I don't have enough time try and figure this one out. I had been using it for a few years but just exported all my existing info to chrome.

You can close this out. Thanks!

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Hi Mac,

I'm sorry to see you go. In case you want to reconsider Firefox, Firefox can't load websites but other browsers can might be able to help you with that issue.

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