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Doxy.me not working on Firefox

  • 1 reply
  • 1 has this problem
  • 6 views
  • Last reply by FredMcD

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Firefox will not work with Doxy.me, the video service that you use for talking with a doctor, also some video do not work. I have to use Chrome for Doxy.me.

Firefox will not work with Doxy.me, the video service that you use for talking with a doctor, also some video do not work. I have to use Chrome for Doxy.me.

All Replies (1)

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Make sure you are not blocking content.

Diagnose Firefox issues using Troubleshoot(Safe) Mode {web link}

A small dialog should appear. Click Start In Troubleshoot(Safe) Mode (not Refresh). Is the problem still there?


https://support.mozilla.org/en-US/kb/enhanced-tracking-protection-firefox-desktop


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