Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Firefox Taking FOREVER to Load xFinity Pages

  • 1 reply
  • 1 has this problem
  • 21 views
  • Last reply by FredMcD

more options

xFinity is my ISP; using Win10. Starting yesterday, when using Firefox (latest version, 89.0.2), xFinity homepage and xFinity email page take *forever* to load. All other sites load quickly, and xFinity pages load pretty quickly on Chrome and Edge browsers. Are xFinity and Firefox feuding? (Using hardwired internet on 1 computer and wi-fi on another; same problem on both.)

xFinity is my ISP; using Win10. Starting yesterday, when using Firefox (latest version, 89.0.2), xFinity homepage and xFinity email page take *forever* to load. All other sites load quickly, and xFinity pages load pretty quickly on Chrome and Edge browsers. Are xFinity and Firefox feuding? (Using hardwired internet on 1 computer and wi-fi on another; same problem on both.)

All Replies (1)

more options

Make sure you are not blocking content.

Diagnose Firefox issues using Troubleshoot(Safe) Mode {web link}

A small dialog should appear. Click Start In Troubleshoot(Safe) Mode (not Refresh). Is the problem still there?


https://support.mozilla.org/en-US/kb/enhanced-tracking-protection-firefox-desktop


Many site issues can be caused by corrupt cookies or cache.

Warning ! ! This will log you out of sites you're logged in to. You may also lose any settings for that website.