Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Firefox stopped working with my Bank ID on file yesterday but my Bank ID works Internet Explorer!

  • 1 reply
  • 1 has this problem
  • 16 views
  • Last reply by FredMcD

more options

Att logga in med Firefox till olika webbsidor med Bank ID har slutat fungera för några dagar sedan. Med Internet Explorer fungerar däremot Bank ID utan problem. Vad att göra? Mitt operativsystem är Windows 10. Tacksam för svar!

Att logga in med Firefox till olika webbsidor med Bank ID har slutat fungera för några dagar sedan. Med Internet Explorer fungerar däremot Bank ID utan problem. Vad att göra? Mitt operativsystem är Windows 10. Tacksam för svar!

All Replies (1)

more options

Many site issues can be caused by corrupt cookies or cache.

Warning ! ! This will log you out of sites you're logged in to. You may also lose any settings for that website.

If there is still a problem, Start Firefox in Safe Mode {web link} by holding down the <Shift> (Mac=Options) key, and then starting Firefox.

A small dialog should appear. Click Start In Safe Mode (not Refresh). Did this help?

While you are in safe mode;

Try disabling graphics hardware acceleration in Firefox. Since this feature was added to Firefox it has gradually improved but there are still a few glitches.

How to disable Hardware Acceleration {web link}