Avatar for Username

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

This thread was archived. Please ask a new question if you need help.

Password manager not asking to remember proxy password

  • 22 replies
  • 1 has this problem
  • 616 views
  • Last reply by McCoy

toofat
toofat
more options

Recently I had to reset my general domain password (organization is split between production and general domain\network without domain trust, proxy is part of general network, I'm part of production so we have to authenticate to proxy). I have to do this every 6 months. After this last change, and after I input my credentials, Firefox 62.0.3 (and 62.0.2) no longer pops-out the "remember my password" option. 1. Option "Ask to save logins and passwords for websites" is on 2. Proxy is not on the list of exceptions 3. Yes, I have removed old authentication from the list of "Saved Logins" 4. Yes "Firefox will remember my History" If I input my new username and password (which is asked only once during session), Firefox works just fine until I close it. Next time it starts, Firefox once again asks for username and password and do not offer to "remember" this credentials.

Thank you.

Recently I had to reset my general domain password (organization is split between production and general domain\network without domain trust, proxy is part of general network, I'm part of production so we have to authenticate to proxy). I have to do this every 6 months. After this last change, and after I input my credentials, Firefox 62.0.3 (and 62.0.2) no longer pops-out the "remember my password" option. 1. Option "Ask to save logins and passwords for websites" is on 2. Proxy is not on the list of exceptions 3. Yes, I have removed old authentication from the list of "Saved Logins" 4. Yes "Firefox will remember my History" If I input my new username and password (which is asked only once during session), Firefox works just fine until I close it. Next time it starts, Firefox once again asks for username and password and do not offer to "remember" this credentials. Thank you.

Chosen solution

So I can definitely confirm that the problem here was/is startup page. If I set any startup page (custom, eg. Google or corporate Intranet, or standard Firefox startup page ... something that initiates the proxy authentication screen to pop-up) other then the "blank" startup page, Firefox refuses to show the "Remember my password" pop-up. If I set as startup the "blank" page and browse to some site manually, after I input the proxy authentication Firefox displays "Remember my password" pop-up like a charm.

Well, if nothing else helps we know deleting the "AppData\Roaming\Mozilla" and "AppData\Local\Mozilla" directories will :-) ...

Once again, thank you all for trying to help.

Read this answer in context 👍 0

All Replies (2)

toofat
toofat Question owner
more options

Chosen Solution

So I can definitely confirm that the problem here was/is startup page. If I set any startup page (custom, eg. Google or corporate Intranet, or standard Firefox startup page ... something that initiates the proxy authentication screen to pop-up) other then the "blank" startup page, Firefox refuses to show the "Remember my password" pop-up. If I set as startup the "blank" page and browse to some site manually, after I input the proxy authentication Firefox displays "Remember my password" pop-up like a charm.

Well, if nothing else helps we know deleting the "AppData\Roaming\Mozilla" and "AppData\Local\Mozilla" directories will :-) ...

Once again, thank you all for trying to help.

Modified by toofat

McCoy
McCoy
more options

Thank you for the update - have a nice day  !

  1. 1
  2. 2